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Dispositional Attribution
Attributing behavior to a person's internal traits (e.g., personality, laziness).
Situational Attribution
Attributing behavior to external circumstances (e.g., traffic, illness).
Fundamental Attribution Error
Overestimating personal traits and underestimating situational factors when judging others.
Actor–Observer Bias
Attributing our actions to the situation but others' actions to their personality.
Self-Serving Bias
Taking credit for success but blaming failure on external factors.
Halo Effect
One positive trait makes us assume other positive traits (e.g., "She’s attractive, so she must be smart").
Factor: Proximity
We like people who are physically close (mere exposure effect).
Factor: Reciprocal Liking
We like people who like us.
Factor: Physical Attractiveness
Attractiveness affects how we judge personality; influenced by culture and personal background.
Foot-in-the-Door Technique
Start with a small request, then ask for a larger one.
Door-in-the-Face Technique
Start with a big request, then ask for a smaller one.
Low-Balling Technique
Getting someone to agree and then adding hidden costs later.
Cognitive Dissonance
Mental discomfort from holding contradictory beliefs or actions.
How to reduce cognitive dissonance?
Change beliefs/behavior, add new beliefs, or minimize the importance of the conflict.
Cause of dissonance: Smoking
Smoking causes dissonance if one believes it's unhealthy but continues doing it.
Persuasion: Source
Effectiveness depends on credibility, likability, trustworthiness.
Persuasion: Message
Effective if logical, emotional, clear, and strong.
Persuasion: Audience
Depends on audience mood, personality, attention.
Bystander Effect
People are less likely to help when more people are present (diffusion of responsibility).
Asch’s Conformity
People conform to group pressure, even when it’s incorrect.
Matching Hypothesis
People choose romantic partners of similar attractiveness.
Deindividuation
Loss of self-awareness in groups leads to impulsive or deviant behavior.
Social Identity Theory (Haslam & Reicher, 2008)
Stanford Prison Experiment: roles and group identity strongly influence behavior.
Coaction Effect
Improved task performance when working near others, even without interaction.
Social Facilitation
Better performance on easy tasks, worse on difficult ones, when being observed.
Audience Effect
Effect on performance caused by presence of an observing audience.
Social Loafing
People put in less effort when working in groups than alone.
Group Polarization
Group discussion leads individuals to adopt more extreme positions.
Groupthink
Desire for harmony suppresses dissent and critical thinking, leading to poor decisions.
What motivates people to help?
Empathy, commitment, and personal values (e.g., altruism).
Empathy (Batson, 2010)
We help others because we can emotionally understand their perspective.
Commitment & Altruism
We’re more likely to help people we are committed to.
Benefits of Helping
Helping increases altruism and gratitude toward life.