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objective
the assumption that truth is singular and is accessible through unbiased sensory observation; commited to uncovering cause and effect relationships
reality exists as observable phenomenon that can be measured and studied
method: quantitative research, measuring data
interpretive
the linguistic work of assigning meaning or value to communicative texts; assumes that multiple meanings or truths are possible
reality is constructed through symbols, narratives, and the stories we tell ourselves
subjectivity is inevitable; we should be aware of our biases and not run from them
method: criticism, interpreting texts
socio-psychological tradition
heavy scientific and objective
looking for cause-effect relationships
the human psyche is relatively consistent and responds in consistent ways to stimulus
goal of theory is to figure out which variables affect human communication in order to create universal laws
cybernetic tradition
understands communication as a system of informative processing
communication as the link connecting separate parts of any system
about networks- communication links nodes in a network and provides feedback between nodes
can help us understand who speaks to who about what
thick ties and thin ties- quanity and quality of links
rhetorical tradition
communication as artful public address
human beings are the symbol- using animal
refutes the idea of mere rhetoric- symbol use is the soul of public life
rhetoric > violence and force
traditionally linked to sites of power (old dead guys) - increasingly contested over who gets to speak in public
aristotic: rhetoric is the available means of persuasion in any given situation
semotic tradition
focuses on signs and symbols
signification: how a sign points to something else
gets into the difference between the signifer and the signified
socio-cultural tradition
communication as the creation and enactment of social reality
the language we use and the stories we tell help us produce and reproduce our culture
culture emerges out of language
sapir-whof hypothesis of linguistic relatively- the structure of language shapes how people think and what they do
the social construction of reality
critical tradition
communication as a reflective challenge to unjust disclosure
holds that language can mask deeper realities
rooted in the marxist critique of the superstructure language, culture, media, etc…. are all ideological masks which serve to justify oppressive material relations
although the critical tradition is no longer just about economic class, but also above race, gender, sexuality
critique of scientific objectivity- science doesn’t occur in a vacuum, but rather with researchers who have their own agendas and bias
knowledge = power
phenomenological tradition
communication as the experience of self and others through dialogue
phenomenology: analyzing experience from the perspective of those experiencing it
emphasis on people’s perception of the world
uses people’s own experiences to ask how people form meaningful relationships
communication
the relational process of creating and interpreting messages that elicit a response
theory
an umbrella term for all careful, systematic, and self-conscious discussion and analysis of communication phenomena
symbolic interactionsim
George Herbert Mead and Herbert Blumer
mostly on the interpretive side of things- studies the meanings of people use that shape their social interactions
use of language and gestures in social interactions
doesn’t happen in isolation but rather in conversation- we are always anticipating the responses of other human beings
three key ideas: meaning, language, thinking
Me
the Me is our socialized view of ourselves
but the Me doesn’t determine everything about us, we also have our own thoughts and feeling which we use to integrate the Me into ourselves and form and I
Me = social view of the self
I
I = how the self individually wrangles with the social view of the self
society influences how we see ourselves, but doesn’t determine it
looking glass self
human beings are unique in their ability to think not just about others, but about others perceptions of themselves
we can put ourselves in another’s shoes and we use this perspective to judge ourselves
our self is a function of language- we have a mental self image that comes from taking on the role of the other
uncertainty reduction theory
when strangers meet for the first time, their communication focuses on reducing uncertainty about each other
our desire to reduce uncertainty about new people is bolstered by these conditions
anticipation of future anticipation
incentive value
deviance
our main purpose in talking to people is to make sense of our interpersonal world
1st aixoms of uncertainty reduction
verbal communication: as the amount of verbal communication increases, uncertainty will decrease
2nd aixoms of uncertainty reduction
nonverbal warmth: as nonverbal warmth increases, uncertainty decreases
3rd aixoms of uncertainty reduction
information seeking: high levels of uncertainty causes increases in information seeking behavior
4th aixoms of uncertainty reduction
self-disclosure: high levels of uncertainty cause decreases in the intimacy level of communication content. low levels of uncertainty produce high levels of intimacy. we wait till we know people better till we disclose sensitive information about ourselves
5th aixoms of uncertainty reduction
reciprocity: people are more likely to share information if another person shares as well
6th aixoms of uncertainty reduction
similarity: similarities between you and another person reduce uncertainty, differences increase uncertainty
7th aixoms of uncertainty reduction
liking: you like people the more you get to know them
8th aixoms of uncertainty reduction
shared networks: shared networks of communication reduce uncertainty. absence of shared networks increases uncertainty
proxemics
zones of personal space
the study of personal space
there are certain expectations about not being too close (culturally specific)
there can be value to violating norms of space
expectancy violation theory
asks about what happened when someone violates expected norms
individual and cultural norms shape what we expect out of a communicative exchange, especially at the interpersonal level
we have different expectations for verbal communication, nonverbal communication, and personal space based on setting, role, culture, and individual preference
threat threshold = how close someone has to be for another person to perceive a violation of personal space
elaboration likelihood model
tries to understand the different routes we use to making decisions
direct or indirect
if we understand how people make decisions, we can better understand how to persuade them
leans towards the objective side of research, and lies within the socio-psychological tradition
central route vs peripheral route
message elaboration = the extent to which a person carefully thinks about issue-relevant arguments contained in a persuasive communication
central route
tries to make strong arguments backed up with evidence
works when audiences have both motivation and ability to pay attention
requires audiences to process messages deeply, paying attention to points and counter-points
when done right, leads to deep change in behavior or opinion
takes time, so not always good for quick decisions
peripheral route
relies on indirect reasoning and cues to persuade
especially reliant on the credibility of the speaker/ brand
can work when audiences are not motivated or can’t pay much attention
only requires a surface level understanding, not deep
can lead to change, but usually not deep and lasting change. good for quick decisions
symbolic convergence theory
right in the middle of objective and interpretive
apart of rhetoric tradition and socio-psychological tradition
sharing group fantasies creates symbolic convergence
dramatizing message: imaginative language by a group member describing past, future, or outside events
not just about the present about how groups describe their past and think about their future
fantasy
dramatizing messages that are enthusiastically embraced by the whole group
fantasy chain: how the group comes to buy into the fantasy
fantasy theme: content of the fantasy that has chained out within a group
ethnography
a method of participant observation designed to help a researcher experience a culture’s complex web of meaning