NBE arts compend

With what religion would the practitioner ensure that the casket is closed during the funeral service in the church?

A. Church of Christ

B. Episcopal

C. Nazarene

D. Amish

B

In comparing a 16-gauge and 20-gauge steel casket, the 16-gauge casket would be

A. Thinner and lighter

B. thinner with no weight difference

C. Thicker and heavier

D. Thicker but less durable

C

In the Jewish Faith, a coffin or casket made entirely of wood and containing no metal parts is known as a(n)

A. Mogen

B. Aron

C. Kever

D. Cantor

B

To which party do D-MORT personnel have a legal responsibility?

A. clergy

B. Paramedics

C. Funeral Practitioner

D. Deceased's Next of Kin

D

How should the practice of viewing the deceased prior to cremation be explained?

A. It is required by the FTC

B. It is not a proper means of verifying the identify of the deceased

C. It can only take place if the deceased has been embalmed

D. It aids in accepting the reality of the death

D

What might be a transfer obstacle when performing a home removal?

A. proximity of home to the funeral home

B. presence of law enforcement

C. objects or furniture to be moved

D. presence of hospice personnel

C

What document should be executed when releasing cremated remains?

A. Death Certificate

B. Receipt Acknowledgement

C. Cremation Authorization

D. Identification of Deceased

B

As a funeral practitioner, the only people you should inform, even if asked, that the deceased has an infectious disease are appropriate members of

A. the clergy

B. law enforcement agencies

C. your staff

D. the press

C

What must the Outer Burial Container Price List include

A. name of the funeral home

B. special order containers

C. price of grave opening

D. price of any vault installation fee

A

After having obtained consent from the next of kin for cremation, a funeral practitioner discovers the deceased has a pacemaker. The funeral practitioner should

A. remove the pacemaker and proceed with the cremation

B. contact the next of kin for consent to remove the pacemaker

C. notify the crematory that the deceased has a pacemaker

D. inform the authorizing agent upon return of the cremated remains

B

How long must a funeral home retain a copy of the General Price List

A. 1 year after its discontinued use

B. 2 years after the effective date on the General Price List

C. As long as the funeral home continues to use and issue the list

D. As long as the funeral home deems reasonable without creating undue financial burden

A

The only fee permitted by the Federal Trade Commission (FTC) to be non-declinable at the outset of the funeral transaction is the charge for

A. embalming

B. use of vehicles

C. use of facilities

D. basic services for funeral practitioner and staff

D

A burial container that is broader at the shoulders than at the head or feet is called a

A. Casket

B. Coffin

C. Sarcophagus

D. Ziegler Case

B

Upon arrival at the cemetery for a committal service, the practitioner should first

A. present a check to the cemetery representative for opening and closing of the grave

B. Assemble the pallbearers behind the funeral coach

C. Inform the minister or priest which direction the head of the grave lies

D. Check the area around the grave for possible safety hazards

B

Masselin is a casket

A. handle shape

B. opening style

C. upholstery material

D. exterior covering material

C

What has occurred if a funeral service practitioner intentionally misrepresents a benefit of a preneed funeral arrangement?

A. fraud

B. duress

C. mistake

D. undue influence

A

Blame directed outward is the definition of

A. Guilt

B. Anger

C. Shame

D. Depression

B

A document required by the Department of Veterans Affairs to obtain burial benefits is a

A. birth certificate

B. social security form

C. selective service card

D. separation/discharge form

D

What is one of the Tasks of Mourning

A. knowing an impending death is real

B. overcoming impediments to readjustment after a loss

C. adjusting the environment in which the deceased is missing

D. preoccupation with thoughts about the deceased

C

A Statement of Funeral Goods and Services Selected must be presented to

A. Persons making telephone inquiries

B. The person purchasing merchandise and services

C. A person choosing services totaling more than $500

D. Anyone declining a service listed on the General Price List

B

What is true regarding the schedule of cremation

A. The smallest decedents are always cremated first

B. The largest decedents are always cremated first

C. Any decedents over 300 lbs. must be cremated last.

D. It makes no difference in which order the bodies are cremated

B

Traditionally, the name given to a symbolic cloth covering placed over the casket is a (an)

A. Pall

B. Cape

C. Veil

D. Interment cover

A

The state or condition of dying without having made a valid will is called

A. Testate

B. Intestate

C. Insolvency

D. Holographic

B

During at-need arrangements, it is found that the deceased has a prearrangement on file. The prearrangement was done in a manner so that if the plans are followed, no additional payment is required at the time of services. Which type of prearrangement was completed?

A. pre-funded guaranteed contract

B. pre-planned guaranteed contract

C. pre-funded nonguaranteed contract

D. pre-planned nonguaranteed contract

A

Which is NOT an OSHA Standard

A. Formaldehyde Exposure

B. Hazard Communication

C. Bloodborne Pathogen

D. Communicaple Disease

D

What type of contract does the funeral home have with the family of the deceased at the time the transfer is made?

A. Option

B. Implied

C. Expressed

D. Contingency

B

What statement is true regarding the funeral cortege to the cemetery

A. The family may organize the procession in an unusual way

B. The pall bearers follow the hearse

C. The cortege may pass a stopped school bus

D. The fraternal delegates follow the family

D

Crying is an example of a(an)

A. abnormal grief response

B. emotion

C. external response to an emotion

D. internal response to an emotion

C

The first step to the Americans with Disabilities Act (ADA) compliance is the creation of a

A. Priority List

B. Needs Assessment

C. Compliance Statement

D. Written Compliance Plan

B

What is a common trait found in every culture of mankind?

A. A caste system

B. The funeral rite

C. The work ethic

D. Fraternal Organization

B

Which type of disposition is devoid of any form of funeral rite?

A. Direct

B. Adaptive

C. Nondescript

D. Discretionary

A

What area of employee law does the Fair Labor Standards Act NOT cover?

A. minimum wage

B. overtime compensation

C. equal pay

D. reasonable accomodation

D

The increments between casket prices, when arranged in order of their increasing value, is called

A. Indexing

B. Quartiling.

C. Regression

D. Progression

D

The FTC's Cooling-Off Regulation for door-to-door sales mandates that preneed sellers inform their customers that they have the right to cancel the transaction at any time prior to

A. Midnight of the second business day after the date of transaction

B. Midnight of the third business day after the date of transaction

C. The second business day after the date and time of transaction

D. The third business day after the date and time of transaction

B

When placing the casket on the grave-lowering device, the casket bearers should grasp what portion of the handle?

A. lug

B. arm

C. bar

D. tip

C

Which fraternal organization may need assistance with setting up the tolling of the bell at the 11th hour?

A. Free and Accepted Masons

B. Benevolent and Protective Order of Elks

C. International Order of Odd Fellows

D. Knights of Columbus

B

An item of stationary with a religious icon on one side and the deceased's name and a verse on the other side is called a(n)

A. prayer cards

B. mass envelope

C. memorial folder

D. acknowledgement

A

What are ritual garments worn by clergy?

A. liberas

B. palls

C. transepts

D. vestments

D

What is the shape of a liturgical church?

A. oval

B. cross

C. square

D. octagon

B

What are similar to rituals and charged with symbolic content

A. customs

B. folkways

C. ceremonies

D. initiations

C

What tupe of church uses a prescribed order or form of worship with the Eucharist or Holy Communion as the central focus?

A. Liturgical

B. Non-Liturgical

C. Secular

D. Scientist

A

Grief extending over a long period of time without resolution is called

A. Acute

B. Anomic

C. Complicated

D. Anticipatory

C

The decedent's social security number is required to be entered on the

A. Funeral Contract

B. Death Certificate

C. Casket Warranty

D. First Call Record

B

Which statement is true regarding transfer of remains from the place of death to the funeral home?

A. It is not necessary for one staff member to stay at the first call vehicle if there is a need to return to the house prior to leaving

B. It is not recommended that funeral home personnel replace any furniture or items moved to bring the cot into the home for removal of the deceased

C. PPE should be utilized, even when there is no known infectious disease present

D. It is not necessary to provide a GPL for a brief discussion regarding the types of services available

C

What form of therapy best describes helping an individual cope with grief following the death of a loved one?

A. grief therapy

B. psychotherapy

C. grief counseling

D. crisis counseling

A

The feeling that one's own cultural responses and activities relative to death are superior to those of other cultures is an example of

A. Ethnocentrism

B. Cultural Universal

C. Cultural Relativism

D. An Adaptive Funeral Rite

A

If an individual was intoxicated when the contractual portion of the Statement of Funeral Goods and Services selected was signed, the contract is

A. Void

B. Valid

C. Voidable

D. Unenforceable

C

A public declaration or statement of professional standards of right and wrong conduct defines

A. A code of ethics

B. Professionalism

C. Moral Values

D. Fiduciary duties

A

During the procession to the grave, a rabbi may stop the pallbearers how many times to pray?

A. 5

B. 6

C. 7

D. 8

C

Who may receive the lump sum death benefit from Social Security?

A. Sibling

B. Divorced Spouse

C. Parent

D. Dependent Adult child

D

When it is necessary to perform a visual identification for cremation, the practitioner should

A. require immediate identification since embalming will not be performed

B. embalm the remains without charging the family prior to viewing

C. disinfect/bathe the body prior to the identification viewing

D. refuse to make the removal until positive identification can be established

C

The most commonly accepted means of measuring thickness of copper and bronze caskets is

A. ounces per square inch

B. ounces per square foot

C. number of sheets per inch

D. number of sheets per foot

B

When a child has experienced the death of a close family member, it is best to bring that child to the funeral home for the first time

A. during the funeral service

B. before the committal service

C. before the scheduled visitation

D. during the arrangement conference

C

What fraternal organization uses a sheepskin apron to be placed on a deceased member?

A. Free and Accepted Masons

B. Benevolent and Protective Order of the Elks

C. International Order of Odd Fellows

D. Knights of Columbus

A

Which design applies to a casket end or corner

A. shirred

B. elliptic

C. crinkled

D. galvanized

B

Which individual leads the procession in a non-liturgical protestant church

A. funeral practitioner

B. crucifer

C. officiant

D. cantor

C

What is a proper technique for answering the funeral home phone?

A. Include a greeting such as "good morning"

B. Give the caller the name of the person answering the phone.

C. Have the call sent to voicemail if it cannot be answered within three rings

D. Speak louder and at a slightly faster pace than normal

B

What describes an estate in which the liabilities exceed the assets

A. a receivership

B. a solvent estate

C. a fraudulent estate

D. an insolvent estate

D

Which of the following is regulated by OSHA

A. Building Size

B. Handicap Access

C. Backflow Preventers

D. Formaldehyde Levels

D

A funeral rite that follows a prescribed ritual or ceremony which may be dictated either by religious beliefs or social customs of a society is

A. Adaptive

B. Primitive

C. Humanistic

D. Traditional

D

What is the responsibility of the funeral attendant during visitation

A. Directing visitors to the appropriate room

B. Adjusting the cosmetics of the deceased

C. Explaining the contract

D. Interpreting cause of death

A

The best lighting option for the selection room is

A. Direct Incandescent

B. Indirect Incandescent

C. Direct Fluorescent

D. Indirect Fluorescent

B

The proper terminology for the place of cremated remains into a final container is

A. Interment

B. Inurnment

C. Entombment

D. Cremated Remains Interment

B

Which container is most suitable for cremation

A. Vinyl Pouch

B. 18-gauge casket

C. Ziegler Case

D. Cardboard Container

D

What is a determinant of grief?

A. Feelings

B. Concurrent Stresses

C. Behaviors

D. Hostile Reactions

B

What form is needed to obtain military service information?

A. DD-214

B. SSA-721

C. VA 21-530

D. VA 40-1330

A

A casket invoiced as 6'6" XX would be how many inches wide?

A. 23

B. 27

C. 29

D. 31

B

During a home transfer/removal, a funeral practitioner asks for permission to embalm. Does this request require distribution of a General Price List?

A. Yes, because the discussion took place at the residence

B. Yes, because the consumer is being asked to purchase a service

C. No, because the discussion did not take place at the funeral home

D. No, as long as the consumer is informed that embalming is not required by law except in special cases.

D

Who is responsible for appointing an administrator/personal representative if there is no will?

A. Funeral Practitioner

B. Court

C. Executor

D. Next of Kin

B

A cloth material made of flax fibers is called

A. Crepe

B. Linen

C. Satin

D. Domet

B

What religious groups prohibit cremation?

A. Buddhists and Hindus

B. Roman Catholics and Sikhs

C. Orthodox Jews and Muslims

D. Reform Jews and Christians

C

What is an example of an alternative container?

A. a plastic urn

B. a cardboard container

C. a solid bronze sarcophagus

D. an unusual or distinctively shaped casket

B

A funeral practitioner must obtain authorization to cremate a deceased from the

A. person holding durable power of attorney

B. named executor of the decedent's estate

C. person who has right of disposition

D. appointed attorney for the decedent's estate

C

In a Catholic funeral mass, the recessional is led down the aisle by the

A. funeral practitioner

B. casket bearer

C. celebrant

D. crucifer

D

An irrevocable preneed funeral contract stipulates that the

A. Funds cannot be refunded

B. Funeral home selected cannot be changed

C. Merchandise and services selected cannot be changed

D. Funeral home must conduct the service for what funds are available

A

Placement of a pall on the casket should be done at the direction of a(n)

Clergyperson

To qualify for Supplemental Security Income (SSA) and Medicaid benefits, applicants purchasing preneed funerals must enter into which of the following preneed contracts?

Irrevocable

In the Jewish faith, a coffin or casket made entirely of wood and containing no metal parts is known as a(n)

aron

The difference between the total debits and the total credits in an account is the

balance

what is the shape of a liturgical church?

the church Is in the shape of a cross

What statement is true regarding FTC requirements

-Price may be initially discuss while in the casket display room

-An OBCPL is required in all circumstances

-A GPL must have all prices itemized

-A funeral home may require embalming on all cases

GPL MUST HAVE ALL PRICES ITEMIZED

The placing of the deceased Native American tribal member on a scaffold is known as what type of funeral rite

Primitive

What is the general temperature range for cremation?

800-1000 C / 1400 - 1800 F

Grief extending over a long period of time without resolution?

Complicated

A Greek orthodox religious picture is a

Icon

The only fee permitted by the FTC to ne non-declinable at the outset of the funeral transaction is the charge for

basic services for funeral practitioners and staff

When is it appropriate to explain and discuss Medical terminology on the death certificate

-at the arrangement conference

-when the family inquires

-during an aftercare conference

-when the family inquires

when the family inquires

The first step to the American with disabilities act ADA compliance is the creation of a

Needs assessment

What statement is true about the Americans with Disabilities Act (ADA)?

-it is not applicable to the funeral home with fewer than 5 employees

-it requires equal access for the physically impaired

-it applies only to facilities built and businesses started after its enactments

-it require all stairways to be replaced with appropriate ramps

It requires equal access for the physically impaired

A decedent is in the care of a funeral home. A second funeral home that has control of the final disposition is said to have?

constructive custody

The most likely location for the funeral of a member of the church of Christ Scientist would be which of the following?

-church

-temple

-synagogue

-funeral home

funeral home

Document required by the dep of veteran affairs to obtain burial benefits

separation/discharge form (DD214)

What may be initiated verbally and subsequently executed in writing?

Embalming Authorization

A funeral rite that follows a prescribed ritual or ceremony which may be dictated either by religious beliefs or social customs of a society is?

Traditional

What is an interior style for a casket?

-crepe

-velvet

-satin

-crushed

crushed

A funeral rite that is adjusted to the needs and wants of those directly involved and to the trends of the times is called?

adaptive

In order to transport casketed remains out of state, the practitioner may?

-contact osha

-contact a local judge

-get permission from the church

-make arrangements with a common carrier

make arrangements with a common carrier

When it is necessary to perform a visual identification for cremation, the practitioner should?

-require immediate identification since embalming will not be performed

-embalm the remains w/o charging the family

-Disinfect/bathe the body prior to the identification viewing

-refuse to make the removal until positive identification can be established

Disinfect/bathe the body prior to the identification viewing

"must behaviors" that indicate that an individual must abstain from certain acts are referred to as

taboos

In a well-managed funeral home, the source of acceptable employee procedures is the?

employee handbook