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Management
A distinct process of POSDCON performed to determine and accomplish stated objectives by the use of human being and other business resources
Planning
Formulations of objectives, programs, policies, procedures, rules and regulations in order to achieve the business goals.
Organizing
The grouping together of people, establishing relationships among them to attain the organization goals and objectives through its resources
Staffing
Maintaining workforce of the organization
Directing
managing and leading the organization
Controlling
Monitoring the activities of the organizations to assure conformity to plans
Management (ART)
it’s the result of the accomplishment of objectives through the use of human efforts
it requires skill and careful study in the mgt. of any endeavour
Roles performed by Managers
Interpersonal, Informational, and Decisional
Universally Accepted Functions of Management
POSDCon
Science
A systematic body of knowledge
It gathers and analyzes facts and formulates general laws/principles from facts
4 School of Thoughts or Theories
The classical or traditional
Human Relations
The management science or quantitative school
the modern management
Scientific Management
Frederick Taylor
Frederick Taylor
Author of “Principle of Scientific Management”
Father of Time Study
Taylor’s 4 Principles
Develop a science for each element of a man’s work, to replace the old rule – of – thumb method.
Scientifically select and train the worker.
Heartily Cooperate with the men to ensure that all the work is in accordance with the principles of the science develop for the work.
Divide the work and the responsibility equally between management and the worker.
Interpersonal
This role involves human interaction
Informational
Involves sharing and analyzing of information
Decisional
Involves decision making
Mintzberg’s Set of Ten Roles
Figurehead, Leader, Liaison, Entrepreneur, Disturbance Handler, Resource Allocator, Negotiator, Monitor, Disseminator, and Spokesperson
The Gilbreth and Motion Study
Frank and Lilian Gilbreth emphasized the ideal motions required to perform a job in an optional fashion.
Who developed the concept of Therblig
Gilbreths
Therblig
An elemental hand or motion
Human Relations School
Elton Mayo
Emphasizes the importance of Human Elements in the Workplace
It put too much emphasis on the human aspect in the organization.
Hawthorne Studies
Illumination Factor and production
Management Science or Quantitative School
The use of quantitative techniques and methods in decision making
Levels of Modern Management
Top Management
Middle Management
Supervisory Management
Figurehead
Perform ceremonial and symbolic duties
Leader
Direct and motivate subordinates; Counsel and Communicate with subordinates
Liaison
Maintain information links both inside and outside organizing
Entrepreneur
Initiate improvement projects; identify new ideas and delegate idea responsibility to others
Disturbance Handler
Take corrective action during disputes or crises; resolve Conflicts among subordinates; adapt to environments
Resource Allocator
Decide who gets resources; prepare budgets; set schedules and determine priorities
Negotiator
Represent department during negotiations of union contracts, sales, purchases, and budgets
Monitor
Seek and receive information; Scan periodicals and reports; maintain personal contact with stakeholders
Disseminator
Forward information to organization members
Spokesperson
Transmit information to outsiders
Skills needed by Managers
Technical, Human, and Conceptual
Technical
This skill requires the ability to use a special proficiency or expertise to perform particular tasks |
Managers acquire these skills initially through formal education and then further develop them through training and job experience. |
Technical skills are most important at lower levels of management. |
Human
This skill demonstrates the ability to work well in cooperation with others |
Human skills emerge in the workplace as a spirit of trust, enthusiasm, and genuine involvement in interpersonal relationships. |
A manager with good human skills has a high degree of self-awareness and a capacity to understand or empathize with the feelings of others |
No matter how human skills are acquired, they’re critical for all managers because of the highly interpersonal nature of managerial work. |
Conceptual
This skill calls for the ability to think analytically. Analytical skills enable managers to break down problems into smaller parts, to see the relations among the parts, and to recognize the implications of any one problem for others. |
The higher the management level, the more important conceptual skills become. |
As managers assume ever higher responsibilities in organizations, they must deal with more ambiguous problems that have long-term consequences |
Leadership
Influence others to perform tasks
Self-Objectively
To evaluate yourself realistcally
Analytic Thinking
To interpret and explain patterns in information
Behavioral Flexibility
To modify personal behavior to react objectively rather than subjectively to accomplish organizational goals
Oral Communication
to express ideas clearly in words
Written Communication
To express ideas clearly in writing
Personal Impact
to create a good impression and instill confidence
Resistance To Stress
to perform under stressful conditions
Tolerance for Uncertainty
perform in ambiguous situations