Supply chain

Planning

Processes needed to operate an existing supply chain strategically.

Sourcing

Selection of suppliers that deliver goods and services needed to create the firm’s product.

Making

Producing the major product or providing the service.

Delivering

Logistics processes that involve selecting carriers and coordinating the movement of goods.

Returning

Processes for receiving worn-out, defective, and excess products back from customers.

Sustainability

The ability to meet current resource needs without compromising future generations' ability to meet their needs.

Triple Bottom Line

A framework considering People, Planet, and Profit for evaluating a firm's performance.

Straddling

Seeking to match a successful competitor by adding features or services to existing activities.

Capacity

The ability to hold, receive, store, or accommodate within a given system.

Pure Project

A project structure where a self-contained team works full time on the project.