Com-120 Chapter 8-12

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Last updated 2:04 AM on 7/11/26
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50 Terms

1
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Which of the following is an example of an empathizing response?

"Oh, no. I know you must have felt really hurt when your brother didn't call on your birthday."

2
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Whenever another speaker pauses, Barry Jumps in to talk about himself without responding to the previous speaker. Primarily concerned about how much and how long he can talk, Barry is guilty of

stage hogging

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Although we're capable of understanding speech at rates up to 600 words per minute, the average person speaks much more slowly, around

100/140

4
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Taking innocent comments as personal attacks and projecting your own insecurities onto others is which type of poor listening behavior?

defensive listening

5
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Susan's English professor thinks that she is always listening to her lectures because she makes eye contact, nods, and take notes. In reality, Susan is using the class time to catch up on her personal diary. Susan is guilty of

pseudolistening

6
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Whereas hearing is a physiological process, attending Is a ____ one.

psychological

7
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The first component in the process of listening is

hearing

8
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Troubled by conflict with a colleague at work, Daksha decides to discuss the Issue with his manager, Nathan. In their conversation, Nathan urges Daksha to get to the point and concisely explain how this situation might affect the project deadline. Nathan Is a(an) _____ listener

task-orientation

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In effective ____, you restate what you think the speaker has sald in your own words as a way of checking the meaning you've assigned to the message.

paraphrasing

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Which adjective would be most closely associated with mindful listening?

thoughtful

11
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It's been two years since they broke up, but Ryan still gets upset at the thought of Elaine, whom he thinks of often. He also scolds and silences anyone who mentions her name in his presence. Ryan is experiencing _____

debilitative emotions

12
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The belief that one should do nothing that can hurt or in any way inconvenience others because it will create undesirable feelings is the fallacy of

causation

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What is the first step in minimizing self-defeating thinking?

Monitor your emotional reactions

14
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increased heartbeat, blood pressure, and adrenaline secretions are all part of which emotional component?

physiological changes

15
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Debilitative emotions can be distinguished from facilitative emotions by their

high intensity and extended duration

16
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When meeting her brother's new girlfriend, Gemma is disappointed by the lack of enthusiasm Allie exhibits. Gemma is relieved to learn from Calvin that Allie is distracted by a big exam the next morning, information that allows Gemma to engage in

reappraisal

17
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Jordan talks seemingly endlessly about football to his partner, Mel, who does not share his interest in sports. When broaching this subject, what should Mel say to Jordan?

"I feel bored when you talk about football."

18
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Telling yourself that you're excited, rather than nervous, to be meeting your partner's family for the first time is an example of a positive

cognitive interpretation

19
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The nonvocal, internal monologue that Is our process of thinking is called

self-talk

20
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It has been several days since Jenna has heard from her sister, Kerry, who is travelling alone in Asia and promised to keep in touch. When Kerry finally finds time to give Jenna a call, how should jenna respond?

Share her multiple emotions

21
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"Rewards - Costs = Outcome" is a formula for relationships identified by which theory?

social exchange

22
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Which of the following statements is true about appearance?

After initial impressions have passed, ordinary-looking people with pleasing personalities are likely to be judged as attractive.

23
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Which Internal struggle, a dialectic within a relationship, embodies the conflicting desires for integration and separation?

Connection-autonomy

24
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When Maria starts to resent all the time her partner spends playing hockey in the winter and football in the summer, she tells herself that physical activity is important for Ray's health and that she is lucky he is not a coach potato. Which strategy for managing dialectical tensions is Marla using?

Reframing

25
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Which Is the opening stage of all relationships, not just romantic ones?

Initiating

26
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Max and Andi have just bought a car as a couple, spent their first Christmas vacation together visiting both sets of parents, and have been attending the same church. They are at which stage of a relationship?

integrating

27
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The fact that we are likely to choose a mate with whom we frequently cross paths points to which reason for forming relationships?

proximity

28
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The old saying "opposites attract" suggests which reason for forming relationships?

complementarity

29
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Being invested in each other's friends and family is related to which strategy of relational maintenance?

Social networks

30
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Sam and Chris are engaging in small talk, and looking for things they might have in common, a quest for similarities facilitated by social media. They are at which stage of a relationship?

Experimenting

31
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Garrett and Brad play on the same hockey team. They are friends but never see each other off the ice. What type of friendship do they have?

Task Oriented

32
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Research suggests that which parental approach may lead to more emotional suppression in children and to lower satisfaction for all members of a family?

Protective

33
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Juan and Louise are in a heterosexual, cross-sex friendship. Louise wants the friendship to turn romantic but fears that Juan is not attracted to her in a sexual way. This describes which category of friendship?

Desires Romance

34
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“I enjoy spending time with you" is a statement most likely to be expressed in which type of love?

Companionate

35
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Which type of family is high in conversation orientation and low in conformity orientation?

Pluralistic

36
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Which of the following statements is true about friend with benefits?

Men and women are equally likely to be in FWB relationships.

37
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Daria's mother and uncle got into an argument about who would host Christmas dinner. Daria's father was also angry about the situation. Before things became too heated, the three of them sat down and openly discussed the problem. This family is most llkely to have a

high conversation orientation

38
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Lauren and Morgan have been dating for a while and feel that they have intimacy, passion, and commitment in their relationship. According to Sternberg's triangular theory, which type of love best describes what they are experiencing?

consummate love

39
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Which component in Sternberg's triangular theory of love do couples tend to value more than the other components as they age?

commitment

40
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Ann was hurt when she learned from a coworker that Emily, someone Ann considered a close friend, had got engaged. By not sharing her news with Ann, Emily committed an) _____

expectancy violation

41
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After much resistance, Chad finally agrees to go to the opera with his wife. As they are finding their seats he says sarcastically, "Yeah, this is going to be a lot of fun." This is an example of?

Passive aggression

42
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When a win-win outcome is achieved, where the solution satisfies the needs of everyone involved, this can be categorized as

collaboration

43
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occurs when people chose not to confront an issue directly. It can be physical or conversational.

Avoidance

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_is a win-lose approach to conflict where your focus is primarily on yourself with little concern for others.

Competition

45
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Sean criticized his boss, Marita, to another employee, Chris, who shared his negative appraisal of Marita with her at the office Christmas party. Marita responded by listing Sean's professional inadequacies. This is an example of ____ conflict

destructive symmetrical

46
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Whenever Nora is upset with her sister, Sarah, Nora withdraws and refuses to speak to Sarah for an extended period of time. This response, which sends a disconfirming message to the other person is known as

stonewalling

47
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The more angry dating subjects with mind-reading expectations become, the more likely they are to use ____ to punish their partners

the silent treatment

48
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Diane and Gretchen are roommates in an apartment. When they moved in together they decided that they would split the cost of groceries evenly. Recently Diane has become concerned that Gretchen is eating the majority of the groceries, but still only paying for half. The next time they're at the grocery store checkout Gretchen asks Diane to pay for her half, but Diane replies by saying, "Gretchen, I feel aggravated and resentful because it seems like you're eating more of the groceries than your falr share. We need to talk about how we're going to pay for this." Gretchen feels cornered and doesn't know how to respond as she sees the line growing behind them. What mistake did Diane make in the conflict management process?

She did not choose a suitable time and place to address the conflict.

49
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Swearing, teasing, ridicule, nonverbal emblems, and threats are all types of

direct aggression

50
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Jeff tells his girlfriend he wants to see a new action movie but accepts her choice of a romantic comedy. This is an example of

accomodation