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Maslow's Hierarchy of Needs
Motivation moves from lower to higher needs: physiological, safety, social, esteem, self-actualization.
Alderfer's ERG Theory
Condenses Maslow's 5 levels into three: Existence, Relatedness, Growth.
McClelland's Achievement Motivation Theory
People have three primary needs: Achievement (challenge), Power (status/control), and Affiliation (relationships).
Thematic Apperception Test (TAT)
A projective test used to measure needs for achievement, power, and affiliation.
Need Theories
Theories that explain motivation as the fulfillment of internal needs or drives.
Reinforcement Theory
Behavior is determined by consequences; rewards strengthen behavior, punishments weaken it.
Positive Reinforcement
Adding a pleasant consequence after a desired behavior to increase its frequency.
Negative Reinforcement
Removing an unpleasant condition after a desired behavior to increase its frequency.
Punishment
Applying an unpleasant consequence to decrease undesired behavior.
Extinction
Removing reinforcement for a behavior, causing it to decrease.
Continuous Reinforcement Schedule
Reward follows every desired behavior.
Partial Reinforcement Schedule
Reward occurs intermittently; behavior is more resistant to extinction.
Goal-Setting Theory
Motivation increases when individuals set specific, challenging goals and receive feedback.
SMART Goals
Specific, Measurable, Achievable, Relevant, Time-bound goals.
Herzberg's Two-Factor Theory
Motivators cause satisfaction; Hygienes prevent dissatisfaction.
Motivators (Herzberg)
Job content factors like achievement, responsibility, growth, recognition.
Hygiene Factors (Herzberg)
Job context factors like pay, supervision, policies, work conditions.
Job Characteristics Model
Motivation comes from job design via five dimensions: skill variety, task identity, task significance, autonomy, feedback.
Skill Variety
Using a variety of skills increases meaningfulness.
Task Identity
Completing a whole, identifiable piece of work increases satisfaction.
Task Significance
Seeing impact on others gives purpose.
Autonomy
Freedom and control over one's work increases responsibility.
Feedback
Receiving knowledge of results increases motivation and performance.
Equity Theory
Motivation is influenced by perceived fairness of input/output ratios compared to others.
Expectancy Theory (VIE)
Motivation = Expectancy × Instrumentality × Valence.
Expectancy
Belief that effort will lead to performance.
Instrumentality
Belief that performance will lead to desired outcomes.
Valence
Value placed on the outcome or reward.
Performance Factors
Motivation, ability, environment, and organizational support all affect work performance.