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Flashcards about Safety in Nursing and Healthcare
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Safety
Freedom from accidental injuries; ensuring patient safety involves the establishment of operational systems and processes that minimize the likelihood of errors and maximizes the likelihood of intercepting them when they occur.
Safe care
Avoiding injuries to patients from the care that is intended to help them.
Safe care
Making evidence-based clinical decisions to maximize the health outcomes of an individual to minimize the potential for harm.
Patient safety
Prevention of healthcare errors, and the elimination or mitigation of patient injury caused by healthcare errors.
Adverse event
Unintended harm by an act of commission or omission rather than as a result of disease process.
Near miss
Error of commission or omission that could have harmed a patient, but harm did not occur as a result of chance.
Sentinel event
Unexpected occurrence involving death or serious injury.
Diagnostic errors
Errors related to incorrect or delayed diagnosis.
Treatment errors
Errors that occur during a surgery, procedure, medication order, etc.
Preventive errors
Errors that occur when a patient does not receive monitoring or follow-up treatment.
Communication errors
Failure to communicate effectively.
Latent errors
Errors that are not immediately obvious (e.g., faulty equipment design).
Active errors
Errors that are made by providers who are providing patient care (e.g., administering the wrong medication).
Culture of safety
Focus is on what went wrong rather than who to blame.
Knowledge attribute of safety
Focus of safety is on the execution of skills, as well as on technology and systems level.
Skills attribute of safety
Nurses need to use tools to contribute to safer systems.
Attitudes attribute of safety
Nurses and other health care professionals need to value their roles in safety and collaboration.
Reason’s Swiss Cheese Model
Shows how errors occur when situational factors align, despite multiple layers of safeguards for the prevention of errors.
Human Factors
Study of the interrelationships among people, technology, and the work environment.
Crew Resource Management
Situational awareness, problem identification, decision making by generating alternative acceptable solutions, appropriate workload distribution, time management, and conflict resolution.
High-Reliability Organizations
Manage work that involves hazardous environments.
Characteristics of the HRO mindset
Sensitivity to operations, focused on predicting and preventing rather than reacting to errors, reluctance to simplify, and deference to expertise.
Just Culture
A health care system’s value is in reporting errors without punishment.
"Just culture"
Seeks to find a balance between the need to learn from mistakes and the need for disciplinary action against employees.
Transparency in Health Care
Openly sharing information about errors and adverse events with patients and families.
Fall prevention
Minimizing the risk of falls.
Medication administration
Administering medications safely.
Care coordination
Coordinating patient care effectively.
Team Systems
Effective teamwork and systems implementation.
Error Reporting
Reporting errors to improve safety.
Example of Adverse Event
Giving the wrong medication.
Example of Near Miss
When a doctor prescribes the wrong medication, but a nurse catches it.
Example of Sentinel Event
Cutting off the wrong limb, or not repositioning a patient causing a pressure ulcer.
Error of omission
What staff is expected to avoid doing.
Error of commission
What staff does do but should have never done.
Error of execution
Failure to do something correctly.
Safety
Is linked to care coordination, communication, and collaboration.
Safety
Includes health care quality
Team systems
Can be improved with error reporting.
Safety
Is a interrelationship concept with collaboration
Communication
An example is patient advocacy
Knowledge
Can improve a patient's safety during medication administration.
High-Reliability Organizations
Refers to a individual's or organization's ability to reliably and consistently avoid failures.
Human factors
Requires an interrelationship of people and technology.
High-Reliability Organizations
Is a focus on predicting and preventing factors.
Knowledge
Focuses on the execution of nursing skills.
Skills
Requires nurses to know how to use tools to improve patient safety.
Attitude
Means nurses need to value collaboration and safety.
Organizational culture of safety
Includes the need to avoid blame in medical errors.
Near miss
Error, omission, or commission could have caused harm.
Crew resource management
Involves situational awareness and appropriate workload distribution.