Human Relations 2

unit 2 review

classical school

efficient / 1900s

Scientific management

frederick taylor / factories / physical motions

Behavioral Sciences

Psychology and Sociology / 1960s / 14 principles

Total Person

All aspects

Remuneration

paying employees

Centralization

central level

Esprit De Corps

harmony

Unity of Command

one boss

Unity of Direction

one goal

Equity

Equal treatment

Division of Work

Most efficient

Authority

Accountability

Scalar Chain

Division among managers

Discipline

Penalties

Subordination

Individual to the general

Order

All materials and People

Stability of Tenure

Retain your people

Initiative

Self directed

#of panes

4

Goal

Grow the open

Hidden

Self, not others

Open

Can overtake

Similarity

Similar items go together

Proximity

Close items go together

Continuity

Patterns go together

Perceptual Set

What we expect

5 most relevant today of Fayol’s Principles and why

Division of Work: Specializing in a specific task = productivity

Authority and Responsibility: Clear leadership = prevention of miscommunication

Unity of Command: Reporting to one supervisor = prevention of confusion + less stress

Initiative: encouraging this = creativity and problem solving

Espirt de Corps: Positive + Supportive space = motivation and improves productivity

Evolution of Human Relations

1. Scientific Management: focuses on the most efficient way

2. Classical School: production and structure

3. Total Person: seeing employees as the whole person

4. Behavioral Science: (today) using psychology and sociology to understand how people work together

Compare JoHari window to a new versus established organization

New organization: small open area and Large unknown area

Established: large open area and smaller unknown area