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12 Terms
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Productivity
A measure of the quantity of output per unit of input.
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Output
The amount of something produced by a person, machine, or industry.
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Inputs
Varied types of resources used in production, such as human, material, machinery, money, technology, and time.
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Labor productivity
A measure of the efficiency of labor in producing output.
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Capital productivity
A measure of the efficiency of capital in generating value added.
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Multifactor productivity
A measure that represents the overall capability and considers multiple inputs in relation to output.
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Efficiency
The ability to perform tasks in the most effective and economical way possible.
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Effectiveness
The ability to achieve desired results and create value for customers and society.
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Benchmarking
The process of comparing performance against industry best practices to establish performance goals.
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Technological change
The development, invention, innovation, and diffusion of new technologies to improve productivity.
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4.0 Industry
Refers to the fourth industrial revolution characterized by the integration of digital technologies into industrial processes.
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Tata Business Excellence Model
A framework for driving business excellence, consisting of leadership, strategic planning, customer focus, process management, people development, continuous improvement, results orientation, innovation, partnerships, and sustainability.