Communication Styles Vocabulary

Flashcards covering the essential vocabulary terms and definitions related to communication styles, models, and processes.

Active Listening

Type of listening where the listener provides feedback to the speaking according to the information received

Aggressive Communication

Communication style characterized by the use of manipulation to achieve an end goal

Assertive Communication

Communication style characterized by trying to reach a mutually agreed-upon solution by creating an atmosphere where others can express themselves to reach a common solution; “broken record”

Channel

Method or medium in which the message is sent

Communication

Exchange of thoughts, opinions or information by speech, writing or behavior

Communication Style

Way in which a message is conveyed

Decoding

Process of mentally processing a message

Either/Or Fallacy

Characterized by presenting an idea with only two choices, either for or against the idea

Encoding

Process of transforming information to be conveyed into a transferrable form

Feedback

Response of the receiver to the message

Interactive Model of Communication

Model depicting the exchange of ideas and messages taking place from both the sender and receiver, and vice versa, but not as a simultaneous process

Linear Model of Communication

Model depicting a one-way process where the sender is the only one sending a message and the receiver does not offer feedback

Message

Thought, idea or opinion which the sender has encoded and wants conveyed

Noise

Term describing anything which disrupts the communication process

Nonverbal Communication

Messages sent through body language and facial expressions

Passive Communication

Communication style characterized by not reacting, standing up or being noticed and avoiding confrontation

Passive Listening

Type of listening which involves the listener absorbing information with little to no outward reaction

Passive-Aggressive Communication

Communication style which is characterized by the desire to avoid conflict but still manipulates the situation so the outcome is in the communicator’s favor

Propaganda

Ideas or facts used to influence attitudes toward a product, idea or issue; is used to damage the opposing cause

Receiver

Target of the message

Sender

Individual or group who sends or originates the message

Thinking

Process where the source or sender generates the information intended to be shared with others

Transactional Model of Communication

Model depicting the exchange of messages between the sender and receiver where each takes turns to send or receive messages in a simultaneous process

Transmitting

Process of selecting the appropriate channel of communication for message delivery