CMAS

Which process cleans and frees materials, especially instruments, from dirt

Sanitization

Which of the following is the medical symbol for "increase"

↑

What is the commonly abbreviated term for glycosylated hemoglobin testing

A1c

Which is considered a normal blood pressure for a 10-year-old

100/64

Which of the following should be recorded in a patient's medical record

Patient statements

Which of the following are factors that affect respiration

Age

Placement at the fourth intercostal space to the left of the sternum is known as which of the following

V2

Which one of the following statements applies to paper medical record entries

Must be written in permanent ink

The sudden loss of blood or body fluid loss leads to which type of shock

Hypovolemic

The "S" of SOAP notes comprises which of the following

Data provided by the patient describing signs, symptoms, and feelings

Which of the following is the medical symbol for "less than or equal to

"≤

Which of the following is a preventative health measure for infection control

Diet

Which of the following is not true

Females generally have higher blood pressures than males.

Which one of the following is a sign or symptom of a stroke

Unequal pupils

Which of the following diastolic blood pressures would be considered abnormal

94 mmHg

What is the document prepared by the manufacturer to describes a substance's physical and chemical characteristics called

Safety data sheet

Which one of the following is a sign or symptom of hypothermia

Fast heart rate

All hazardous agents must be labeled with which of the following

Name of hazardous substance

In the POMR method of medical chart organization, which of the following consists of physical, psychological, and social problems related to a condition

Problem list

Which of the following describes bacteria arranged in clusters

Staphylococci

Which type of Medicare claims will Blue Shield handle in all states

Part B

Which of the following is an insurance concept described as the initial amount of loss the insured suffers before the insurer indemnifies

Deductible

What is a commercial fee-for-service insurance policy called

Indemnity plan

Which of the following describes an open-ended HMO that delivers health care services using both a managed care network and traditional indemnity coverage

Point of service plan

Which of the following is a prepaid health plan that emphasizes health prevention and promotion

HMO

Filing deadlines for a worker's compensation claim range from one state to another. What is the range

24 hours to 10 days

AOB refers to which of the following

Assignment of benefits

Which of the following billing terms is used to describe a delayed processing method for inputting data at a later date

Utilization review

Which of the following programs is available to active duty military dependents

Tricare

If treated, providers must accept assignment on which of the following patients

Medicaid

Which of the following influences what insurance companies will allow and pay for services

Fee profile

What is the amount the insurance company remits to the patient for claimed services called

Reimbursed fee

What is an insurance company that sells or administers an insurance contract known as

Carrier

Which coding system expands the existing CPT system to provide a temporary listing of newly developed codes

HCPCS

Which of the following should be treated as the payer of last resort

Medicaid

According to CPT coding conventions what are the terms after a semicolon

Are part of, or clarify, a main term

Which of the following is an E&M code descriptor

Comprehensive physical exam

In ICD-10-CM formatting, the first character is which of the following

Alpha

The value of ICD-10-CM is realized in which of the following

Greater coding accuracy

Who of the following is most likely eligible for Medicare

Person age 65 or older

What is a network of physicians and hospitals who contract with employers to provide services to subscribers at a discounted fee called

PPO

A referral is required for which of the following community resources

Specialty care

Which of the following is associated with coding medical procedures

CPT

What is the fee that a provider most frequently charges for a service called

Customary fee

What kind of fee is assigned to a service that has some unusual or complex features

Reasonable

Which is a cost-effective plan development and coordination of care for complicated cases

Case management

When credit is denied, how many days does a patient have to request, in writing, the reason for denial

60 days

Which of the following is true about using electronic software when preparing the universal claim form

Fill and print" software eliminates the possibility for unreadable information

Which of the following is a method of controlling health care costs and quality by reviewing the appropriateness and necessity of care before and after the care is provided

Utilization review

Dependents of reservists may become eligible for Tricare if the reservist is called to active duty for more than how many days

30 days

Which of the following forms of mail correspondence is typically handled by the medical assistant

Subscription renewals

The medical assistant's telephone voice should convey which of the following

Concern

The abbreviation p.o. means which of the following

By mouth

The administrative agency that protects employee health and safety is which of the following

OSHA

When classifying an incident, some loss potential is an example of which of the following

Investigative accident

The medical abbreviation meaning "before meals" is which of the following

ac

Which of the following illustrates an engineering control

Sharps container

What is the typical type of urine specimen used for a urine culture

Clean catch

Which of the following is the health care provider required to report to the appropriate local agencies

Tuberculosis

What is a glass tube used to measure small quantities of liquid called

Pipette

Which of the following is considered a universal precaution

Gloves

Delegating the authority and responsibility for completing a task is most effective when the employee is which of the following

Able and willing

When should instrument calibration be performed

After equipment maintenance, repair, or periods of in operation

One of your coworkers has come to work under the influence of alcohol twice. As an effective team member, which one of the following would be the most appropriate course of action

Report the incidents to the office manager.

Federally qualified programs must have what kind of program to assess the quality of care rendered

Quality assurance

Which of the following is considered a precision-made glassware calibrated for accuracy in measuring

Volumetric flask

How should the lenses of a compound microscope be cleaned

With lens paper

How often should all personnel be required to read and sign an affidavit indicating knowledge of the contents of the emergency policy and procedure manual

Annually

How long does HIPAA require medical records be kept

6 years from the date of its creation or last use whichever is longer

Which of the following assures safe and healthy working conditions

OSHA

Which of the following is a characteristic of the pulse

Rate

What symbol indicates a code description has been revised

Triangle

Which of the following is the process of marking out time that the physician is unavailable to see patients

Matrixing

Which of the following documents is usually found only in the problem-oriented medical record

Problem list

Which of the following is typically recorded on a telephone message

Date and time of call

Which of the following codes best characterizes a HCPCS Level II code

V4995

The W-4 form needs to be maintained for at least how many year(s) after termination

4

Who holds the responsibility of guaranteeing that funds are available to cover the amount written on a check

Drawer

Medical data is categorized according to where the information originated in which type of chart organization model

Source

Which kind of system assigns consecutive numbers to patients as they visit the clinic

Terminal digit system

Pressing which of the following keys in some spreadsheet versions will display the menu for selection of command options

/

What is an amount that is paid on an insurance contract prior to the payment of benefits called

Deductible

In project management, making necessary adjustments to achieve organizational objectives is called which of the following

Controlling

Which of the following are not factors that affect respiration

Age

When mailing a computer disk, which of the following should be included

Letter identifying contents

The bank statement shows a balance of $4,050.00. Outstanding deposits total $1,025.00, and outstanding checks total $700.00. The checkbook balance should be which of the following

4,375

If the FICA tax rate is 7.65% of total wages and the FICA Tax paid is $38.25, what was the total wage for the period

500

Which of the following filing systems refers to filing according to date

Chronologic

Which one of the following illustrates the least professional attitude

Discussing an interesting patient with a significant other

Which of the following will most likely promote the perception of professional competence

Appearing confident

What term describes a basic word element that identifies the central meaning of a word

Root

Which of the following is a common patient record kept in a medical office

Medication record

Radiographic study involving the urinary system is called which of the following

Intravenous pyelogram

How long should a patient wait before the medical assistant should provide an explanation and estimate of the remaining delay

20 minutes

Which form is used to make quarterly federal income tax and FUTA tax deposits

8109

The bank is also known as which of the following

Drawee

Who of the following is most likely eligible for Medicaid

Persons living below the poverty level

Which of the following would be indexed last

Titles

Generally, who owns a patient's medical records

The person or organization generating the entries

When coding for hypertension, which of the following refers to orthostatic, benign, or simple

Nonessential modifier