PSYC120 Lecture 3 Communication Skills Vocabulary Flashcards

Flashcards for PSYC120 Lecture 3: Communication Skills focusing on vocabulary

Linear Model of Communication (Berlo's Model)

A one-way communication model where a source encodes a message for a channel to a receiver who decodes the message.

Encodes

The process of converting information into a particular form for transmission.

Decodes

The process of converting an encoded message back into intelligible form.

Noise

Anything that interferes with the communication process.

Interactive Model of Communication

An interactive model where feedback is incorporated into the communication process between sender and receiver.

Types of Noise

Physical, semantic, and psychological factors that can introduce 'noise' into communication.

Fields of Experience

An individual's age, gender, mood, attitude, culture, and education which can affect communication.

Context

Situational, temporal, interpersonal, and organizational aspects that influence communication.

Transactional Model of Communication

A communication model involving multiple exchanges and cyclical interactions.

Jargon

Specialized or technical language used in a particular field or profession.

Active Listening

Concentrating fully on what someone is saying and showing that you are paying attention.

Respect for your Audience

Maintaining awareness of audience members and their backgrounds to communicate effectively.