Chapter 26: Daily Operations and Safety

What is the purpose of office policies and procedures?

Standardize safe, legal, efficient work.

What is inventory control?

Tracking supplies so the office has needed items without overstocking.

What is an SDS?

Safety Data Sheet describing chemical hazards, handling, and emergency measures.

Where should SDS information be available?

Accessible to employees in the workplace.

What is ergonomics?

Designing work to reduce strain and injury.

What should be done with a spill of potentially infectious material?

Use PPE, contain/clean with approved disinfectant, dispose properly, and report per policy.

What is the correct order for handling a small biohazard spill?

Secure area → PPE → absorb/contain → disinfect with approved agent/contact time → dispose biohazard → hand hygiene → report/document.

What is a fire response acronym?

RACE: Rescue, Alarm, Contain, Extinguish/Evacuate.

What is a fire extinguisher acronym?

PASS: Pull, Aim, Squeeze, Sweep.

What should the MA do during an emergency evacuation?

Follow facility plan, assist patients as assigned, and maintain safety.

What is incident reporting?

Documenting unusual events or injuries according to facility policy.