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Social psychology
Scientific study of how people think about, influence, and relate to one another
Person perception
Mental processes we use to form impressions of other people (based on traits, context, and own expectations)
Social categorization
Organizing people into groups based on shared characteristics
Implicit personality theory
General expectations about a person based on knowledge of one or more central traits
Mere exposure effect
Tendency to develop preference for things simply because they are familiar
Social comparison
Evaluating one’s abilities and opinions by comparing oneself with others
Relative deprivation
Perception that one is worse off compared to those with whom one compares oneself
Attribution theory
Explains behavior as caused either by internal disposition or external situation
Internal attribution
Explaining behavior as due to personal traits, motives, or attitudes
External attribution
Explaining behavior as due to situational or environmental factors
Fundamental attribution error
Tendency to underestimate situation and overestimate disposition when explaining others’ behavior
Actor-observer bias
Our behavior explained by situation, others’ behavior explained by disposition
Self-serving bias
Tendency to take credit for success and blame external factors for failures
Locus of control
Person’s sense of control over life events (internal = you control, external = environment controls)
Attitudes
Feelings, influenced by beliefs, that predispose reactions to objects, people, and events
Peripheral route persuasion
Persuasion using superficial cues (celebrity, attractiveness, emotion) rather than content
Central route persuasion
Persuasion based on logic, facts, and strength of arguments
Cognitive dissonance
Discomfort from inconsistency between attitudes and behavior; often resolved by changing attitudes
Foot-in-the-door technique
Getting people to agree to small requests first, then larger requests
Door-in-the-face technique
Asking for large request first (rejected), then smaller request (accepted)
Philip Zimbardo’s Stanford Prison Experiment
Study where participants adopted roles of guards and prisoners; showed power of role-playing and deindividuation
Belief perseverance
Clinging to initial beliefs despite contrary evidence
Confirmation bias
Tendency to search for and interpret info in ways that confirm beliefs
Halo effect
Tendency for one positive trait to influence overall impression of person
Social norms
Expected standards of conduct within a society or group
Normative social influence
Conforming to gain approval or avoid disapproval
Informational social influence
Conforming because we believe others’ interpretation of situation is accurate
Solomon Asch’s conformity experiment
Showed people conform to group opinion even when group is clearly wrong
Obedience
Following orders from authority figures
Stanley Milgram’s obedience experiment
Study where participants obeyed authority to deliver what they thought were painful shocks; showed power of authority
Group behavior
Behaviors that occur when individuals interact as part of a group
Social facilitation
Improved performance on simple tasks in presence of others
Social impairment
Worse performance on difficult tasks in presence of others
Social loafing
Tendency for people to exert less effort when working in groups
Deindividuation
Loss of self-awareness and restraint in group situations fostering arousal and anonymity
Group polarization
Enhancement of group’s prevailing attitudes through discussion
Groupthink
When group members suppress dissent and prioritize harmony over realistic appraisal
Diffusion of responsibility
When responsibility is shared in a group, individuals feel less personally accountable
Bystander effect
Individuals are less likely to help when others are present
Altruism
Unselfish concern for others’ welfare without expectation of reward
Prosocial behavior
Actions intended to benefit others
Reciprocity norm
Expectation that people will help those who have helped them
Social responsibility norm
Belief that we should help those who depend on us
Conflict
Perceived incompatibility of actions, goals, or ideas
Social trap
Situation where individuals pursue self-interest and become caught in mutually destructive behavior
Mirror-image perceptions
Mutual views held by conflicting groups, each seeing itself as good and the other as evil
Superordinate goals
Shared goals that override differences and require cooperation
GRIT (Graduated and Reciprocated Initiatives in Tension-Reduction)
Strategy designed to decrease international tensions through small conciliatory acts
Attraction
Factors that draw people together
Proximity
Geographic closeness; increases liking due to exposure
Mere exposure effect (attraction)
Repeated exposure increases liking
Physical attractiveness
Influences first impressions, dating frequency, and perceived social skills
Similarity
People are more likely to be attracted to those with similar attitudes and interests
Companionate love
Deep affectionate attachment, often long-lasting
Passionate love
Intense arousal and absorption, typically early in relationships
Equity
Condition where people receive in proportion to what they give in a relationship
Self-disclosure
Revealing intimate aspects of oneself to others, fostering closeness
Stereotype
Generalized belief about a group of people
Prejudice
Unjustifiable negative attitude toward a group and its members
Discrimination
Unjustifiable negative behavior toward group and its members
Implicit bias
Automatic, unconscious prejudice toward a group
Explicit bias
Conscious, openly expressed prejudice toward a group
Out-group
"Them"—those perceived as different or apart from in-group
In-group
"Us"—group with whom we share common identity
In-group bias
Favoring one’s own group over others
Out-group homogeneity bias
Tendency to see members of out-groups as more alike than members of in-groups
Scapegoat theory
Prejudice offers an outlet for anger by providing someone to blame
Just-world phenomenon
Belief that people get what they deserve and deserve what they get
Ethnocentrism
Belief in superiority of one’s own ethnic or cultural group