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Groupthink
group of people make irrational decision to avoid conflict in group
Self-Serving Bias
crediting success to personal traits and failure to outside forces
focuses on how you judge yourself
Deindividuation
having less self awareness/accountability in a group
Self-Efficacy
your personal sense of your own competence
Superordinate Goals
goals that can only be achieved through cooperation of the whole group
Out-group bias
hating on another group simply because its not yours
In-Group bias
favoring your own personal group
Unconditional Postive regard
accepting someone even with their faults and shortcomings
External Locus of Control
belief that any outcome is controlled entirely by outside forces/the situation
Internal Locus of Control
belief that any outcome is because of yourself and your own traits
Just World Hypothesis
the idea that evil is punished and good is rewarded because the world is fair
DIffusion of Responsiblity
people feel less acountable when there are others present
Self-fulfilling prophecy
false belief something will happen → shift in behvior → belief coming true
Rorschach Test (purpose)
inkblot test
patients are asked to describe ambiguous inkblots so that therapists can peer into their unconscious minds
Thematic Apperception Test (purpose)
projective test that evaluates a person’s unconscious motives, emotions, and interpersonal conflicts
Facial Expression Universality Theory
core human emotions are recognizable across cultures
anger
disgust
fear
happiness
sadness
surprise
Facial Feedback Effect
facial muscle movements can influence emotion rather than just signify it
False Consensus Effect
cognitive bias where people overestimate how much others believe in the same values they do
Factor Analysis
method used to group many related survey questions into smaller set of hidden concepts
Approach-Approach conflict
you must choose between two appealing options
Appoach-Avoidance conflict
you want something but also don’t want it / a part of it at the same time
Avoidance-Avoidance conflict
both options are bad but you have to pick one
Actor-Observer Bias
excusing your own bad behavior due to the situation, but assuming someone else’s bad behavior is due to their disposition
how we judge others versus ourselves
Display Rules
informal social/cultural norms regulating how, when, and to who people should express their emotions
Yerkes-Dodson Law
performance increases with mental or physical arousal up to an optimal point.
after that, performance starts to decline
Polygraph Test (flaws)
only measure heart rate and sweating rather than actual deception
Emotional Appraisal
process of evaluating an event or situation to determine how it effects you
the result shapes how you react
Mere Exposure Effect
familiarity leads to liking something
Milgram Obedience Experiment
unethical experiment in 1961
psychologist ordered people to “shock” actors. The actors pretended to be shocked while the people truly believed they were harming the other person
purpose was to see how far a person would go using the “I was just following orders” defense used during the Holocaust
Thalamus & Amygdala link to emotional response
thalamus recieves sensory signals from sensory organs
thalamus sends sensory messages to amygdala so brain can spot any possible danger
amygdala checks data for emotional response
Fundamental Attribution Error
blaming other people’s behavior on their internal traits rather than situation
focuses on judgement about others
Stanford Prison Experiment
famous unethical experiment in 1971
volunteers were assigned as either guards or prisoners by Philip Zimbardo
guards quickly got drunk on power and became aggressive, and prisoners experienced stress, anxiety, and breakdowns
Cognitive Dissonance Theory
mental discomfort when attitudes, beliefs, or behaviors conflict with each other
5 Factor Model of Personality
O - Openness to experience: creativity, curiosity, imagination
C - concientiousness: organization, self-discipline, diligence
E - Extraversion: sociability, energy levels, enthusiasm
A - Agreeableness: compassion, trust, kindness, cooperation
N - Neuroticism: emotional instability
Drive Reduction Theory
needs motivate us to satisfy those needs
Incentive
external reward pulling people towards an action
Arousal
physical or mental activation that makes a person alert and ready to respond to stimuli
Evolutionary Theories of Motivation
human/animal behaviors are driven by innate biological instincts that increase survival and reproductive success
Defense Mechanisms
unconscious ways the mind protects a person from anxiety or harsh truths
Projection
shifting your own uncomfortable behavior on another person to avoid the discomfort
Rationalization
developing a logic or excuse to justify something making you uncomfortable
Denial
refusing to accept the truth
Displacement
focusing your anger on a less threatening target
Sublimation
unconsciously transforming unacceptable impulses into socially acceptable actiosn
Regression
behaving like a child
Reaction Formation
replacing anxiety/bad feeling with the exact opposite
Homeostasis
the body wants to stay in ___________ (balance)
Collectivism
philosophy that prioritizes group needs over individual ones
Individualism
philosophy that prioritizes yourself over others
Ethnocentrism
”my culture’s better than yours !”
Cultural Relativism
understanding that different cultures are different and there is no “best” culture
Psychodynamic Psychology
branch of psychology focusing on how unconscious forces, hidden drives, and childhood experiences shape human behavior/personality
Humanistic psychology
branch of psychology focusing on whole person, free will, and innate drive towards personal growth and self-actualization
Implicit attitudes
unconscious evaluation of a person
Explicit attitudes
conscious, deliberate attitudes
Industrial/Organizational (I/O) Psychology
study of human behavior in workplace and application of pscyhology to optimize employee performance and well-being
Social Psychology
how individual thoughts, feellings, and behaviors are influenced by real, imagined, or implied presence of other people
Attribution Theory
people interpret cause of behavior as either dispositional or situational
Scapegoat Theory
people redirect frustration/anger/blame onto less powerful target
Foot-in-the-Door phenomenon
a person agrees to a minor request and then does a larger request
Door-in-the-Face phenomenon
asking for an unreasonably large request so that the smaller request (the true goal) seems better
Peripheral Route Persuasion
persuasion through surface-level features rather than logic
Central Route persuasion
persuasion through logic and facts
Normative Social Influence
people change behavior/opinions to conform/avoid rejection
Informative Social Influence
people change behaviors because they think the other person genuinely has more accurate information
Solomon Asch experiment
experiment regarding conformity
a volunteer was placed in a room with a bunch of actors pretending to be volunteers. the psychologist would ask which lines were the same length, and the actors purposely gave the wrong answer
most volunteers ended up picking the wrong answers for the sake of conformityt
Conformity
tendency to change behaviors to match group/social norms
Social Facilitation
when there is an audience:
if you’re already good at the task, you’ll do better
if you’re inexperienced/bad at the task, you’ll do worse
Social Loafing
exerting less effort when working in a group compared to working alone
Group Polarization
people make more extreme decisions when discussing a view with a group
Frustration-aggression Principle
obstacle in the way of completng goal → frustration → hostility/violence
social script
learned behaviors/actions that guide how people should act in daily situations
Self-Disclosure
sharing private and honest feelings/information to another person
Altruism
selflessness
Bystander Effect
being less likely to help because there are others available who could help
Social Exchange Theory
people interact relationships with cost-benefit analaysis
Reciprocity Norm
social rule compelling people to repay kindness and favors
Social Responsibility Norm
expectation that people must help those that depend on them without expecting a reward
Social Trap
doing something that feels good in the short-term but is harmful in the long-term
Mirror-image Perceptions
two conflicting sides hold matching but reversed views of each other
they view themselves as peaceful and ethical
they view the other as evil and aggressive
Psychoanalysis
system of psychological theories + methods created by Freud to treat mental disorders by learning about the unconscious mind
Sigmund Freud
austrian neurologist and founder of psychoanalysis
came up with id ego and superego
Free Association
therapy tactic of letting a person just talk and talk to see where their mind wanders
Id
primitive, unconscious part of the mind that’s driven by pleasure principle
Ego
unconscious and conscious
balances between id and superego
operates on reality principle
Superego
moral compass of the mind
operates on morality principle
Projective Test
theory
Maslow’s Hierarchy of Needs
theory that humans are motivated by 5 basic categories of needs
LESS URGENT
self-actualization
self-esteem
love and belonging
safety and security
physiological needs
URGENT
Self-actualization
the process of realizing and reaching your full potential
Carl Rogers
american psychologest and one of the founders of humanistic psychology
created person-centered psychotherapy
Person-Centered Psychotherapy
technique of talk therapy where you lead the conversation like you’re the expert
therapist doesn’t say anything and just lets you find the answers yourseflf
Minnesota Multiphasic Personality Inventory (MMPI)
test designed to assess personality traits + diagnose mental disorders
Albert Bandura experiment
experiment where a child witnessed an adult hit a doll, so it started hitting it as well
shows imitation
boys were generally more physcially aggressive
Reciprocal Determinism
behavior is controlled or determined by the individual, cognitive processes, and the environment
Spotlight Effect
the false belief that people are paying more attention to you than they actually are
Narcissism
excessive self love
Affiliation Need
the need to belong
Self-Determination Theory
human needs and motivation based on autonomy, competence, and relatedness
Intrinsic motivation
doing something just for the sake of doing it
no incentive
Extrinsic Motivation
doing something because of some external stimuli