consumer rights

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10 Terms

1
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Important consumer responsibilities

Proof of purchase eg receipt

Payment method

2
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Being an aware consumer

Avoid impulse buying

Know rights and responsibilities

3
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Sale of goods and supply of service act 1980

High quality products

Fit for purpose

4
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Consumer protection act 2007

No false claims

No misleading prices

5
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Competition and consumer protection act 2014

Competition is good getting retailers to offer value

6
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Retailer

Business that sells goods

7
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Manufacturer

Someone who makes goods

8
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Warranty

Guarantee by manufacturer to remedy if issue within specific time

9
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Consumer rights

Right to cancel within 14 days

Right to product information

10
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Guarantee

Promise Product will be replaced if standard not met