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Important consumer responsibilities
Proof of purchase eg receipt
Payment method
Being an aware consumer
Avoid impulse buying
Know rights and responsibilities
Sale of goods and supply of service act 1980
High quality products
Fit for purpose
Consumer protection act 2007
No false claims
No misleading prices
Competition and consumer protection act 2014
Competition is good getting retailers to offer value
Retailer
Business that sells goods
Manufacturer
Someone who makes goods
Warranty
Guarantee by manufacturer to remedy if issue within specific time
Consumer rights
Right to cancel within 14 days
Right to product information
Guarantee
Promise Product will be replaced if standard not met