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Crisis vs. Issue
A crisis can stop or hinder operations and involves multiple stakeholders, while an issue is less severe and involves middle management.
Crisis Indicators
Crisis indicators include injury, illness, death, and require an immediate response from top management.
Causes of Crises
Causes of crises can be internal shortcomings, external factors, or handling of a crisis.
Types of Crises
Sudden crises (like COVID-19) are abrupt, while smoldering crises (like sexual abuse scandals) develop over time.
Phases of a Crisis
Includes signal detection, preparation and prevention, containment and damage control, and recovery.
Macro Perspective in Sports
Examines the organization as a whole, including its mission, vision, and values.
Sport Governance Definition
The exercise of power and authority in sports organizations, including policy making for mission, membership, and regulatory power.
Balancing Act in Sport Governance
The need to navigate between doing things right and doing the right thing amid divergent interests.
Importance of Training in Crisis Management
Training and simulations are integral to prepare for potential crises.