EOP101: The Workplace and The Different Occupational Situations in Major and Minor Occupations

English

It has become not only practical to learn but also essential to participate and perform in a global job market.

English for Specific Purposes (ESP)

It emerged to address the language and conventions needs of different disciplines and profession.

Communication

It is one of the major concerns in the workplace.

Positive Work Environment

Creating and maintaining a [ ____ ] is what it means to have effective workplace communication.

57% and 69%

According to the statistics, [ __ ] of employees report not being given clear directions and [ __ ] of managers are not comfortable communicating with the employees in general.

Oral Communication, Listening, Written Communication, Public Speaking, Adaptability

What are the skills that employees mostly seek in new hires, ranked in terms of priority?

Passive

Types of Communication Styles in the Workplace

They usually fail to express their feelings or needs, allowing others to express themselves.

Passive

Types of Communication Styles in the Workplace

Causes misunderstanding, anger build-up, or resentment

Passive

Types of Communication Styles in the Workplace

They can be safer to speak with when a conflict arises, because they most likely will avoid a confrontation or defer to others.

Aggressive

Types of Communication Styles in the Workplace

They speak in a loud and demanding voice, maintain intense eye contact, and dominate or control others by blaming, intimidating, criticizing, threatening, or attacking them.

Aggressive

Types of Communication Styles in the Workplace

They often issue commands, ask questions rudely, and fail to listen to others.

Aggressive

Types of Communication Styles in the Workplace

They can also be considered leaders and command respect from those around them.

Passive-Aggressive

Types of Communication Styles in the Workplace

They are passive on the surface but resentful on the inside.

Passive-Aggressive

Types of Communication Styles in the Workplace

They communicate with body language or a lack of open communication to another person, such as giving someone the silent treatment, spreading rumors behind people’s backs, or sabotaging others’ efforts.

Passive-Aggressive

Types of Communication Styles in the Workplace

They may also appear cooperative, but may be silently doing the opposite.

Assertive

Types of Communication Styles in the Workplace

It is the most effective form of communication.

Assertive

Types of Communication Styles in the Workplace

They can express their own needs, desires, ideas, and feelings, while also considering the needs of others.

Assertive

Types of Communication Styles in the Workplace

“I” statements, such as “I don’t like having to explain this over and over.” It indicates ownership of feelings and behaviors without blaming the other person.