MKT Final

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58 Terms

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Advertising
any paid form of non-personal presentation and promotion of ideas, goods, or services by an identified sponsor
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advertising objective
a specific communication task to be accomplished with a specific target audience during a specific period of time
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advertising budget
the dollars and other resources allocated to a product or a company advertising program
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advertising strategy
The strategy by which the company accomplishes its advertising objectives. (two major elements: creating advertising messages & selecting advertising media)
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native advertising
advertising or other brand-produced online content that looks in form and function like the other natural content surrounding it on a web or social media platform
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creative concept
the compelling "big idea" that will bring an advertising message strategy to life in a distinctive and memorable way
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execution style
the approach, style, tone, words, and format used for executing an advertising message
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advertising media
the vehicles through which advertising messages are delivered to their intended audiences
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Return on advertising investment
the net return on advertising investment divided by the costs of the advertising investment
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advertising agency
a marketing services firm that assists companies in planning, preparing, implementing, and evaluating all or portions of their advertising programs
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Public Relations (PR)
activities designed to engage the company's various publics and build good relations with them
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direct and digital marketing
engaging directly with carefully targeted individual consumers and customer communities to both obtain an immediate response and build lasting customer relationships
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direct-to-consumer (DTC) brands
brands that avoid direct competition with established traditional brands by selling and shipping directly to consumers only through online and mobile channels
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digital and social media marketing
Using digital marketing tools such as Web sites, social media, mobile apps and ads, online video, e-mail, and blogs that engage consumers anywhere, at any time, via their digital devices.
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Omni-channel retailing
creating a seamless cross-channel buying experience that integrates in-store, online, and mobile shopping
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Online Marketing
marketing via the internet using company websites, online ads and promotions, email, online video, and blogs
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marketing website
a website that engages consumers to move them closer to a direct purchase or other marketing outcome
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brand community website
a website that presents brand content that engages consumers and creates customer community around a brand
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online advertising
advertising that appears while consumers are browsing online, including display ads and search related ads
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email marketing
sending highly targeted, highly personalized, relationship-building marketing messages via email
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Spam
unsolicited, unwanted commercial email messages
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viral marketing
the digital version of word-of-mouth marketing: videos, ads, and other marketing content that is so infectious that customers will seek it out or pass it along to friends
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blogs
online forums where people and companies post their thoughts and other content, usually related to narrowly defined topics
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social media
independent and commercial online social networks where people congregate to socialize and share messages, opinions, pictures, videos, and other content
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mobile marketing
marketing messages, promotions, and other content delivered to on-the-go consumers through mobile phones, smartphones, tablets, and other mobile devices
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Direct-mail marketing
marketing that occurs by sending an offer, announcement, reminder, or other item directly to a person at a particular address
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catalog marketing
direct marketing through print, video, or digital catalogs that are mailed to select customers, made available in stores, or presented online
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telemarketing
using the telephone to sell directly to customers
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direct response television (drtv) marketing
direct marketing via television that persuasively describes a product and give customers a toll-free number or an online site for ordering
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global firm
a firm that, by operating in more than one country, gains R&D, production, marketing, and financial advantages in its costs and reputation that are not available to purely domestic competitors
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economic community
a group of nations organized to work toward common goals in the regulation of international trade
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Exporting
entering foreign markets by selling goods produced in the company's home country, often with little modification
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joint venturing
entering foreign markets by joining with foreign companies to produce or market a product or service
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Licensing
entering foreign markets through developing an agreement with a licensee in the foreign market
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contract manufacturing
a joint venture in which a company contracts with manufacturers in a foreign market to produce its product or provide its service
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management contracting
a joint venture in which the domestic firm supplies the management know-how to a foreign company that supplies the capital; the domestic firm exports management services rather than products
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joint ownership
a cooperative venture in which a company creates a local business with investors in a foreign market, who share ownership and control
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direct investment
Entering a foreign market by developing foreign-based assembly or manufacturing facilities
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standardized global marketing
a global marketing strategy that basically uses the same marketing strategy and mix in all of the company's international markets
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adapted global marketing
An international marketing strategy for adjusting the marketing strategy and mix elements to each international target market, bearing more costs but hoping for a larger market share and return
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straight product extension
marketing a product in a foreign market without making any changes to the product
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product adaptation
adapting a product to meet local conditions or wants in foreign markets
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product invention
creating new products or services for foreign markets
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communication adaptation
a global communication strategy of fully adapting advertising messages to local markets
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Whole-channel view
designing international channels that take into account the entire global supply chain and marketing channel, forging an effective global value delivery network
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sustainable marketing
socially and environmentally responsible marketing that meets the present needs of consumers and businesses while also preserving or enhancing the ability of future generations to meet their needs
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Consumerism
An organized movement of citizens and government agencies to improve the rights and power of buyers in relation to sellers.
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Environmentalism
an organized movement of concerned citizens, businesses, and government agencies designed to protect and improve people's current and future living environment
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environmental sustainability
a management approach that involves developing strategies that both sustain the environment and produce profits for the company
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Consumer-oriented marketing
a company should view and organize its marketing activities from the consumer's point of view
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consumer value marketing
a company should put most of its resources into customer value-building marketing investments
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innovative marketing
a company should seek real product and marketing improvements
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Sense-of-mission marketing
a company should define its mission in broad social terms rather than narrow product terms
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societal marketing
a company should make marketing decisions by considering consumers' wants, the company's requirements, consumers' long-run interests, and society's long-run interests
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deficient products
products that have neither immediate appeal nor long-run benefits
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pleasing products
products that give high immediate satisfaction but may hurt consumers in the long run
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salutary products
products that have low immediate appeal but may benefit consumers in the long run
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desirable products
products that give both high immediate satisfaction and high long-run benefits