Therapeutic Services lallalallalalalla

What is therapeutic communication & why is it important

Therapeutic communication is a goal-directed exchange b/t 2 or more healthcare providers that uses both nonverbal & verbal strategies to communicate

What are the goals of therapeutic communitcations

To establish a safe, supportive enviorment that promotes the patients overall well being

What is non-verble communication

• Body language

• facial expressions

• Physical touch

• vocal tone

HIPAA

Health Insurance Portability & Acountabilty Act

Informed Consent

Is permission granted voluntarily by a person who is sound mind & aware of all factors involved

Why is informed consent important in a healthcare setting?

Because it protects patients rights and ensures ethical treatment

Scope of Practice

Skills that you are trained/ checked off for and legally authorized to do

Why is the scope of practice important

It defines the legal and professional boundries of what a worker is trained to do

Malpractice vs Negligence

Malpractice is going outside of your scope of practice while negligence is failure to act with the care that a reasonable person would use

2 types of invasion of privacy

Information & intrusion

ac

Before meals

BID

Two times a day

BR

Bed Rest

BRP

BathRoom Privileges

CBC

Complete Blood Count

C/O

Complaints Of

D/C

DisCharge

F/U

Follow Up

Fx

Fracture

gtt

Drops

H/O

History Of

H&P

History and Physical

NPO

Nothing by mouth

OOB

Out Of Bed

OTL

Over The counter

pc

After meals

po

By mouth

PRN

As needed

q

Every

qh

EVERY hour

qid

Four times a day

8 Medical Administration Rights

• Right Documentation

• Right Patient

• Right Time

• Right dose

• Right Medication

• Right route

• Right Reason

• Right Response