The four components required to effectively carry out business practices; they are remembered by the acronym CELL
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CELL
Capital - The man-made resources that are required in the business (eg. machinery, finances, infrastructure)
Entrepreneurship - The knowledge and ability of an entrepreneur to take risks, manage the business, and make the most effective decisions
Land - Natural resources required
Labor - The workforce required to carry out the business processes
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Added value
When a business creates a product that is worth more than its cost to produce (selling price - direct costs)
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Business functions
HR, Finance and accounts, Marketing, Operations management
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Sectors of the economy
Primary - Business activity surrounding the extraction of natural resources (mining, fishing, lumber work, farming)
Secondary - Processing raw materials into sellable goods (car factories, food/drink factories like Coca Cola and pre-packaged foods)
Tertiary - AKA the service sector, provides services to consumers (restaurants, teaching, tour guides, car services, spas, barbers)
Quaternary - Involved with the creation and sharing of information (technology development, NASA, software developers)
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Business plan
A document consisting of the financial, marketing, operations etc. details of a business as well as its goals; helps determine the needs and direction, make informed and objective decisions, and to attract investors
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Public sector
Businesses in this sector are managed by the government and usually aim to tackle social problems/benefit the public such as the provision of water and electricity, education, and emergency services
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Private sector
Businesses in this sector are owned by individuals (or groups of individuals) and usually aim to make a profit, this sector includes sole traders, partnerships, MNCs, franchises and limited liability companies
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Vision statement
WHat a business ultimately aspires to be in the future; contains its core values and acts as a guide for future strategies; tends to be more broad and abstract
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Mission statement
A declaration of the organization’s purpose, identity, and focus; tends to be more narrowed and focused
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Aims of a business
Long term goals that are not as specific; they can serve as a guide for strategic plans
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Business objectives
Goals that are based off of the acronym SMART, they are more specific and can range from short to long term depending on the goal itself
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STEEPLE
External factors that can affect the business - Social, Technological, Economic, Environmental, Political, Legal, Ethical
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CSR
Corporate Social Responsibility - refers to the ethical ways in which the business operates in order to benefit or at least minimize the negative effect of their activities
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Ansoff’s matrix
A planning tool that helps a business create effective market growth strategies
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Market penetration
Putting an existing product into an existing market to increase the number of current using customers; not as risky as no new markets/products introduced and therefore not much loss incurred if not successful
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Market development
Placing an existing product into a new market, such as tweaking the product slightly or re-branding in order to appeal to a different social group; slightly risky as operating in new market with competitors that likely have higher market shares = uncertainty
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Product development
Creating a new product for an existing market; higher risk because high cost of RD can incur significant losses if not successful, helps the business increase or remain competitive to keep up with competitors and market
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Diversification
Introducing a new product to a new market; highest risk as cost of market research and RD high + competitors in market already have higher market share so diff to obtain (loyal) customers
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Economies of scale
Benefits that arise when a business becomes larger, they decrease the average cost per unit by spreading costs
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Types of internal EOS
Financial (easier to source finances as banks view larger businesses as lower risk), marketing (spreads cost of marketing over more products), managerial and specialist (can afford to higher specialized workers = higher efficiency and productivity), technical (more machinery and special tools used can save costs in the long-term), purchasing (buying in bulk can lead to discounts), risk-bearing (diversification and new products are less risky as other income streams can make up for losses incurred)
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Types of external EOS
Location (infrastructure in place to support the business such as transportation + availability of specialist labor in that industry), technology (development of new technology allowing for more efficient processes)
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Diseconomies of scale
When a business experiences inefficiencies due to its larger size, resulting in higher average costs per unit
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Types of internal DOS
Communication (large businesses tend to have long and narrow organizational structures making communication inefficient and slower and prone to miscommunication), bureaucratic (excessive administrative work can slow down business processes)
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Types of external DOS
Transportation (traffic and overcrowding in business districts), real estate costs (increasing value of land due to high demand in growing business districts), labor costs (increased cost of labor due to demand and labor shortages)
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Ways of measuring business size
Sales turnover, profit, number of employees, market share, market capitalization (value of the business)
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Benefits of small organizations
Able to operate more flexibly/owners have more control over their business, more privacy as financial accounts are not required to be made public, can operate in niche profits with less competitors and high profit margins, can afford to be more familiar w customers = better personal relations
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Internal growth
When a business expands using only its own efforts and resources such as retained profits
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External growth
A method of growth that uses outside partner organization to help expand the business
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Types of external growth
Mergers and acquisitions, strategic alliances, franchising, takeovers, joint verntures
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Merger
Company A + Company B → Company AB, two businesses combine to become one entity, very high risk due to corporate culture clash and high observed failure rate
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Acquisition
Company A purchases a little over 50% of the stocks of Company B so that B is a subsidiary of A, they are still separate legal entities but A is parent company of B
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Takeover
Company A offers to purchase company B usually for higher than their stock market price
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Joint venture
Company A + Company B → Company C, two companies create a new and separate legal entity which they both own; lower risk as capital is spread over two businesses
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Strategic alliance
Two or more businesses contractually agree to work together for a common goal, no new legal entity is created
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Franchising
Franchisors allow their franchisees to use their name and business model