MKG-210 Final Exam Study Terms

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32 Terms

1

acquisition

attracting and converting new customers

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2

break even pricing

price where product will earn 0 profit

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3

business buying process

selling service from B2B

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4

Business portfolio

companies product, service, etc

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5

buzz marketing

word of mouth

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6

by-product pricing

secondary products resulting from the main product

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7

competitive marketing intelligence

data about competitors

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8

consumer insights

consumer behaviors

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9

consumer markets

buy goods for personal use

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10

crowdsourcing

surveying

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11

cultural environment

social and physical setting

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12

cultural factors

shared beliefs

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13

culture

define a group by beliefs

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14

descriptive research

accurately portray characteristics

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15

differentiation

stand out

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16

discount and allowance pricing

incentives to motivate sales

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17

elastic demand

change in demand when there is a change in another economic factor, such as price or income

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18

external stimuli

a change or factor originating from outside an organism's body that triggers a response or reaction within the organism, such as light, sound, touch, smell, or taste

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19

factory outlets

a store in which goods, especially surplus stock, are sold directly by the manufacturers at a discount

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20

high low pricing

is a retail pricing strategy where a company initially sets a high price for a product and then periodically offers significant discounts or promotions, creating the perception of a bargain for customers by alternating between high and low price points to stimulate sales

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21

inelastic demand

demand for a good or service remaining relatively unchangedwhen the price moves up or down

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22

internal stimuli

changes that occur within an organism's body that trigger a cellular response

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23

interpersonal factors

elements that affect how people interact with each other

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24

limited service retailing

a retail strategy where a store provides only a basic level of customer service, offering some assistance but not the full range of services like detailed product information or extensive personal shopping experiences, usually with the goal of keeping prices lower by minimizing operational costs

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25

market offerings

product, service, or experience that a business provides to customers to meet their needs

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26

market-skimming pricing

pricing strategy where a company initially sets a high price for a new product or service, and then gradually lowers it over time

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27

marketing

the activity or business of promoting and selling products or services, including market research and advertising

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28

marketing myopia

short-sighted business strategy that focuses on selling existing products

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29

modified rebuy

a business buying situation where a company purchases a similar product from the same vendor but makes some changes to the order

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30

omni-channel retailing

a business strategy that aims to provide a seamless customer experience across multiple channels, including physical stores, websites, social media, and apps

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31

web rooming

a shopping practice where consumers research products online before buying them in a physical store

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32

show rooming

the practice of visiting a store or stores in order to examine a product before buying it online at a lower price

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