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attribution theory
why behaviors happen
explanatory style
explain why those behaviors happen
attribution theory factors
dispositional and situational factors
dispositional factors
internal factors
relatively unchanging factors
situational factors
external factors
relatively temporary factors
fundamental attribution error
overestimating the effect of dispositional factors in an individual’s behavior
minimize the effect of situational factor
regardless of attribution or explanatory style
nothing changes about behavior itself
explanatory styles (2)
optimistic and pessimistic
optimistic explanatory style
external causes
relatively temporary causes
specific causes
pessimistic explanatory style
personal causes
permanent causes
pervasive causes
cognitive bias
influence the way we attribute our behaviors and thoughts
types of cognitive bias
availability and representative heuristic
confirmation bias
anchoring bias and belief perseverance
overconfidence
anchoring bias
locus of control
amount of control people perceive they have over events or conditions in their lives
internal locus of control
life events or conditions are the result of one’s own efforts and ability
one has control over what happens to them
external locus of control
life events or conditions result from things outside of one’s control
things happen and there’s not much that can be done about them
internal cultural influences
individualistic cultures may take credit for one’s achievemnt
external cultural influences
collectivistic cultures may encourage the sharing of credit for one’s achievement
internal non-ideal situations
self-blame when something does not go well
frustration with things truly beyond one’s control
external non-ideal situations
not accepting appropiate responsibility for failures
learned helplessness
mere exposure effect
being exposed to something frequently which leads to familiarilty and positive feelings
pygmalion effect
false belief about situations brings out new behavior and tries to make the false belief come true, even if false
social comparison
comparing onself with others for self-evaluation
→ better or worse about how they perceive others
stereotype
generalized belief about group, member of a group, or social category
mental short cuts in thinking that alleviate cognitive load
eventually develop into our schemas
what does stereotype lead to
prejudice
prejudice
stereotype leads to negative attitude in advance of having experience with person/group
discrimination
negative attitude
someone is hostile towards rejected group
what does prejudice lead to
discrimination
implicit attitude
occur with little or no conscious awareness
race and gender discrimination
just-world phenomenon
person sees world as a fair place
good people have good life
bad people have bad life
types of implicit attitudes
in group and out group bias
in-group bias
view of own group as having favorable attributes and likability
out-group bias
view other group as having unfavorable attributes and likability
ethnocentrism
view own ethnicity or social group as best compared to other groups
misunderstanding of other ethnicity and social groups customs and traditions
cognitive dissonance
two things in mind that are fundamentally at odds with each other, imbalanced state
discomfort and causes us to make change action or belief
social norms
expectations of how we should behave at time or place
social influence theory
vary behavior because we are going along with how others are acting
types of social influence
normative and informational social influence
solomon asch line experiment
crucial example of applying social influence theory
persuasive techniques
central route
peripheral route
halo effect
foot in the foor
door in the face
central route
change attitudes using facts, details, logic
peripheral route
change attitudes using peripheral cues (feel emotionally connected to product or behavior, how attractive it is)
halo effect
assume one positive aspect of a person suggests other aspects are positive
foot in the door
make smaller request that is agreed to, then return with larger second request
door in the face
make large request that is refused,then return with smaller request
conformity
adjusting of one’s opinions, judgements, or actions so that they are more consistent with others’ or the norms of a situation
normative social influence
go along because you care about them, don’t want them to think ill of you
informational social influence
go along because they know something that you don’t
factors that strengthen obedience
perceived legitimacy of authority
diffusion of responsibility
social norms
personality traits
groupthink
group members do not speak up with concerns about a decision when they care more about the group’s well being than their own interests
group polarization
one attends a group meeting, afterwards, attitudes are strengthened about issues from the meaning
deindividuation
individuals lose awareness or their sense of self-restraint when they are anonymous
ex. cancelling someone on social media
superordinate goals
goal of group becomes more important than other goals
group > individual
social traps
groups look to own interests ahead of an action that would benefit entire group
individual > group
altruism
selfless behavior
variables of altruism
situation and attentional
situational varibales
presence of others and our cost/benefit analysis applied to situation
attentional variables
whether we notice
bystander effect
less likely to help because we assume others will
diffusion of responsibility
effect presence of others has on our decision to help
types of attentional variables
bystander effect and diffusion of responsibility
types of situational variables
reciprocity norm
social responsibility norm
reciprocity norm
if we incur “social debt” from another, we are more likely to help them
reciprocate those who have helped us in the past
social responsibility norm
one should assist those in need when possible
industrial organizational psychology
study of workplace
industrial organizational psychology factors
best practices of management
relationships among workers
how people feel about work, burnout?
personality
thinking, feeling, acting that is persistent in life and influences behavior
psychoanalytic
conscious and unconscious mind
anxiety reducing defense mechanisms (8)
denial
displacement
projection
rationalization
reaction formation
regression
repression
sublimation
denial
refusing to believe a painful reality
displacement
shifting tension to a less threatening target
projection
attributing unacceptable impulses onto someone else → venting
rationalization
giving a logical reason to justify unacceptable behavior
reaction formation
unacceptable impulses are replaced with their opposites
bad personal life but still speak with kindness
regression
resorting to earlier stage of development
repressions
pushing unwanted memories into the unconscious
sublimation
aggressive drives are channeled into something acceptable
ID
unconscious mind, operates on pleasure principle, satisfy basic sexual and aggressive needs and drives
devil
ego
conscious mind, operates on reality principle, mediator of both
superego
both unconscious and unconscious, focuses on how we ought to behave
angel
abraham maslow
ask ourselves how we go about reaching our full potential
carl rogers
wants us to live up to ideal self and understand we are basically good
self-actualization
continue to grow into the person we want to become and reach full potential
unconditional positive regard
look for positve regard in trusted relationsihps
let our guard down and be true to oneself
two points of focus in humanistic theory
focus on growth to reach our full potential
social cognitive theory
much of what we learn nis through watching and intimidating others but also how we think of something
build upon each other for self-concept
parts of social cognitive theory
self-esteem
self-efficacy
self-concept
self-esteem
feelings of self worth
self-efficacy
belief in ability
self-concept
thoughts and feeling that answer who am i
reciprocal determinism
environment, cognition, and behavior affect personality
traits
enduring characteristic
gordon allport
personality can be described in less than 7 terms
what can personality be described by from gordon allport
cardinal, central, and secondary traits
hans eysenck
factor analysis to establish two pairs for traits
two pairs for traits
extrovert vs introvert
emotionality vs stability
big 5 personality traits
OCEAN
openness to experience
conscientiousness
extraversion
agreeableness
neuroticism
low and high of openness to experience
low: routine, analytical
high: variety, imaginative
low and high of conscientiousness
low: procrastinates, impulsive
high: disciplines, organized
low and high of extraversion
low: reserved, shy
high: social, outgoin