PMP Exam Prep 2: Managing People with Power Skills

Which statement best describes the purpose of power skills?

Improving how people communicate, collaborate, and make decisions

Power skills are most closely associated with which PMI Talent Triangle® component?

Power Skills

Approximately what percentage of the PMP exam is represented by the People Domain?

42%

A disagreement arises between two team members. What should the project manager do FIRST?

Facilitate discussion and understand concerns

Which power skill most directly supports understanding stakeholder concerns?

Active listening

A project manager helps team members understand the project's purpose and inspires them to achieve a common goal. This demonstrates:

Leadership

Which of the following is a key component of emotional intelligence?

Empathy

What is the primary difference between management and leadership?

Management focuses on planning and control while leadership focuses on vision and influence.

Which skill is most important when leading without formal authority?

Influencing

A project manager seeks to identify the underlying cause of a recurring issue before recommending a solution. Which skill is being demonstrated?

Critical thinking

Which PMP response is generally BEST when conflict first arises?

Facilitate direct communication

What is the primary purpose of coaching?

Support growth and development

A project manager adjusts communication techniques to accommodate different cultural expectations. Which skill is being demonstrated?

Cultural awareness

In Agile environments, leadership is best described as:

Servant leadership and empowerment

Which power skill is most closely linked to managing changing requirements and uncertainty?

Adaptability

The ability to reach mutually acceptable solutions while managing stakeholder expectations is called:

Negotiation

A highly effective project manager should:

Balance management, leadership, and power skills

Which activity best demonstrates team building?

Creating trust and collaboration among team members

On the PMP exam, the BEST answer often prioritizes:

Stakeholder satisfaction and team effectiveness

Which statement best reflects the PMP mindset regarding power skills?

Power skills are essential, learnable, and critical to project success.

Who is considered a stakeholder?

Any individual, group, or organization that can affect or be affected by the project

What is the PRIMARY purpose of stakeholder management?

Build support and improve project success

Which of the Five I's focuses on stakeholder authority and decision making power?

Influence

A project sponsor has high authority but only moderate interest in day to day activities. According to a Power Interest Grid, how should the sponsor generally be managed?

Keep Satisfied

What should a project manager do FIRST when a new stakeholder is identified?

Analyze and understand the stakeholder

Which activity occurs immediately after stakeholder identification in the engagement lifecycle?

Understand

Which document is the primary repository of stakeholder information?

Stakeholder Register

A stakeholder's current level of engagement differs significantly from the desired level. Which tool would best identify this gap?

Stakeholder Engagement Assessment Matrix

Which element of the Salience Model reflects the need for immediate attention?

Urgency

A project manager is building trust and rapport with key stakeholders. Which aspect of the sphere of influence is being applied?

Relationship Building

Stakeholder analysis should generally be:

Kept confidential

Not all stakeholders require the same level of engagement because:

Engagement should be tailored based on influence, interest, and impact

In Agile environments, stakeholder engagement is BEST characterized by:

Continuous collaboration and feedback

Which Agile tool is used to capture stakeholder requirements from the user perspective?

User Story

What is the PRIMARY purpose of a Stakeholder Engagement Plan?

Define engagement strategies for stakeholders

A stakeholder possesses high power, high legitimacy, and high urgency. According to the Salience Model, this stakeholder should:

Receive the highest priority attention

Which indicator would BEST demonstrate successful stakeholder engagement?

Productive working relationships and stakeholder support

A concerned community group may be considered which type of stakeholder?

External stakeholder

A project manager discovers growing stakeholder resistance. What should the project manager do FIRST?

Engage stakeholders to understand concerns

On the PMP exam, which action is MOST likely to be the best answer regarding stakeholder issues?

Engage, communicate, and collaborate with stakeholders

Which document defines the resources needed, quantities, acquisition strategy, constraints, and management approach for a project?

Resource Management Plan

A project manager needs to determine when key team members are available due to vacations and holidays. What tool should be used?

Resource Calendar

Which resource acquisition technique involves assigning a critical resource before project work begins?

Preassignment

What is the primary purpose of virtual colocation?

Replicate the benefits of co

In a RACI chart, who is ultimately answerable for the successful completion of an activity?

Accountable

Which structure organizes project work into deliverable oriented components?

WBS

A team member seeks long term career guidance from an experienced professional. Which approach is most appropriate?

Mentoring

A project team is experiencing conflict as members challenge roles and responsibilities. Which Tuckman stage is the team most likely in?

Storming

According to PMBOK 7, which characteristic is most indicative of a high performing team?

Shared ownership and trust

In Agile projects, resource planning is best described as:

Incremental and adaptive

Which type of motivation comes from personal satisfaction, growth, and pride in the work itself?

Intrinsic motivation

Which of the following is an example of recognition rather than a reward?

Public acknowledgment of achievement

According to Herzberg, which is considered a motivator?

Recognition

Which theory proposes that people are motivated by achievement, affiliation, and power?

McClelland

What type of Agile team member possesses deep expertise in one area and broader skills across other areas?

T

Which Agile decision making technique allows participants to indicate support levels from 0 to 5?

Fist

What is the primary responsibility of a servant leader?

Remove obstacles and empower the team

A team is strictly following an Agile framework while learning the fundamentals. According to Shu Ha Ri, this stage is:

Shu

Which Agile mindset characteristic supports learning from feedback and improving continuously?

Continuous improvement

Which indicator best demonstrates successful team and stakeholder engagement?

Productive relationships and stakeholder alignment

What is one of the most common contributors to project failure?

Poor communication

During communications requirements analysis, what should a project manager determine FIRST?

Stakeholder communication needs

Which document defines communication formats, frequencies, channels, and recipients?

Communications Management Plan

A stakeholder requires weekly executive summaries by email. Where is this information most appropriately documented?

Communication Matrix

A project manager wants to verify that a stakeholder correctly understood a complex message. Which communication method is generally BEST?

Interactive Communication

In communication models, "noise" refers to:

Any barrier that interferes with message understanding

A project team member sends a status report to senior management. What communication flow does this represent?

Upward

Communication between two team members from different departments but at the same organizational level is:

Lateral

Which communication method is most appropriate for a large repository of project documentation?

Pull Communication

Which of the following is an example of formal communication?

Progress report

What is the greatest risk associated with grapevine communication?

Rumors and misinformation

Which of the following is NOT one of the 5 Cs of Communication?

Comprehensive

In Agile, which event is primarily used to gather stakeholder feedback on completed work?

Sprint Review

What best describes osmotic communication?

Passive sharing of information among co

What is the difference between information and knowledge?

Information is shared data, while knowledge is understanding gained through experience.

Which type of knowledge is most difficult to document?

Tacit Knowledge

A team repeatedly asks for information that was supposedly already communicated. What is the MOST likely conclusion?

Communication failure may exist

What is typically the FIRST action when signs of communication failure appear?

Review and improve the communication approach

Stakeholder engagement primarily focuses on:

Managing relationships and involvement

Which PMP response is MOST consistent with effective communication management?

Tailor communications based on stakeholder needs