Key Concepts in Supply Chain and Operations Management

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28 Terms

1

Five main supply chain processes

Planning, Sourcing, Making, Delivering, Returning

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2

OSCM

Operations and Supply Chain Management

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3

Difference between supply chain and operations management

Supply chain focuses on the entire network of production and delivery, while operations focus on internal processes.

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4

Triple Bottom Line components

People, Planet, Profit

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5

Order Winner

A product or service feature that differentiates it from competitors.

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6

Order Qualifier

A basic feature required for a product to be considered by customers.

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7

Decoupling Point in Supply Chain

The point where inventory is positioned to allow production independence.

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8

Three main forecasting methods

Simple Moving Average, Weighted Moving Average, Exponential Smoothing

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9

MAD

Mean Absolute Deviation (MAD) measures forecast accuracy by averaging absolute errors.

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10

MAPE

Mean Absolute Percentage Error

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11

Tracking Signal formula

RSFE / MAD

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12

Four types of firms in manufacturing

Make-to-Stock (MTS), Make-to-Order (MTO), Engineer-to-Order (ETO), Process Industry

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13

Five types of production processes

Project, Workcenter, Manufacturing Cell, Assembly Line, Continuous Process

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14

Little's Law

Inventory = Throughput × Flow Rate

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15

Three inventory system models

Single-Period, Fixed-Order Quantity (Q-Model), Fixed-Time Period (P-Model)

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16

EOQ and its formula

Economic Order Quantity, Qopt = √(2DS/H)

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17

Reorder Point formula

R = d̅L + SS

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18

Safety Stock

Extra inventory held to prevent stockouts due to demand fluctuations.

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19

ABC Analysis

A method of categorizing inventory based on importance (80-20 rule).

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20

SKU

Stock Keeping Unit

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21

Key inputs to MRP

Bill of Materials (BOM), Inventory Records, Master Production Schedule (MPS)

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22

ERP

Enterprise Resource Planning (ERP) integrates business processes across departments.

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23

Difference between Independent and Dependent Demand

Independent demand comes from customer orders, dependent demand is for components of finished goods.

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24

Bill of Materials (BOM)

A structured list of components needed to produce a product.

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25

Time Fencing in MRP

Setting limits on when changes can be made to the Master Production Schedule.

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26

Difference between services and manufacturing

Services are intangible, cannot be stored, and require direct customer interaction.

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27

Arrival Rates in a queuing system

The rate at which customers arrive for service.

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28

Main components of a Queuing System

Arrivals, Servers, Waiting Area

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