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Digital Technology has changed how consumers
search for information
interact with each other
buy products and services
Digital Technology has made it possible for companies to…
better understand their customers’ decision journeys
better understand subsequent word of mouth discussion about products
communicate with, engage, and influence consumers effectively (alongside traditional marketing)
One take away from the birth of the internet:
there was a massive boom in 1995 and onwards with the inception of amazon, yahoo, and ebay
describe a change in global traditional media consumption
consumption of online formats is increasing while traditional/physical formats are dying out (like print, tv, and radio)
define one-to-one
on-demand, personal marketing message; ads are tailored to your tastes
define one-to-many
broad marketing messages that apply to a wide range of people
which company played the most influential role in accelerating digitization?
facebook/amazon
evolution of internet access
browsers
portals
search engines
social medias
BPSS
what are portals?
a website that provides a single access point to information
what is the difference between portals and search engines?
portals allow you to access multiple sites from one source (think yahoo) and search engines are systems that finds web pages that match a web search
how does social media help digital marketing?
individuals become vessels to gather data
what is digital marketing?
any marketing that happens on a digital platform, encompasse all marketing strategies as long as they are digital
steps of the marketing funnel
awareness —> interest —> consideration —> intent —> evaluation —> purchase: AICIEP
outbound marketing
marketing where a business directly reaches out to potential customers to promote their products/service (search, video and display ads, cold calling, tv/radio ads, SMS marketing, print ads)
traditional form of marketing
inbound marketing
a digital marketing method that helps you attract customers to your business (blog posts, social media engagement, seo)
purchase journeys
they are not linear and each circle equals an interaction with a brand
6 tips to buy keywords
your products and their variations
relevant generic keywords (explain)
keywords in different languages
misspellings and typos
negative keywords (explain)
branded keywords
why do you present multiple keywords and how do you determine the order
increased visibility; sort key words by perceived importance
how does google determine the ad ranks?
cost per click bid amount
the quality score of the ad
extensions
how do you calculate quality score of an ad?
1. expected click-through rate
ad relevance
landing page experience
programmatic advertising
the use of automated technology for media buying (the process of buying advertising space), as opposed to traditional (manual) methods of digital advertising
real time bidding
the buying and selling of online ad impressions through real-time auctions that occur in the time that it takes a webpage to load
explain the relationship between publishers, ad exchanger, and advertisers
publishers have ad spaces to sell on their website which determine ad formats and sizes allowed
ad exchangers facilitate real-time bidding
advertisers: try to target a specific audience with advertising, they can be individual advertisers or agencies
what are the four main types of display ads
contextual ads
highly visible ads
retargeting ads
morphing display ads
four ways to optimize creative?
visual language
narrative structure
tuning for audience
creative systems
four rules for effective youtube ads
Attention
Branding
Connection
Direction
contextual ads + benefit
places ads on websites or other digital platforms based on the content of the page. —- you are automatically marketing to the target audience
highly visible ads + problem
grabs consumers attention - problem with it: Might be too “loud” and too “attention grabbing” for some companies, think luxury companies (they alr have A LOT of brand awareness, so if they have huge annoying ads they take away from their set brand image)
retargeting ads + problem
online privacy issues, customers might feel like they’re being stalked or they might feel like they just see the ad too much
morphing display ads + based on what?
customized +