Coculture
the perception of membership in a group that is part of an encompassing culture. (Examples: Language, Activity, Religion, Race) (mini cultures in a culture)
intergroup/intercultural
interactions between members of different cultures or cocultures
individualistic culture
members focus on the value and welfare of individual members more then the group as a whole (Value: autonomy, competition, self promotion)
collective culture
members focus on the welfare of the group as a whole then on individual identity. (Value: duty, humility, loyalty, fitting in)
low power distance
power is usually associated with formal roles; powerful people may be good or evil. Parents treat children as equals.
high power distance
power is a basic fact of society to be accepted without question. parents teach children obedience
low-context culture
use language primarily to express thoughts, feelings, and ideas as directly as possible
high-context culture
relies heavily on subtle, often nonverbal cues to maintain social harmony
low uncertainty avoidance
uncertainty inherent in life is accepted. Typically doesn't cause anxiety or stress.
high uncertainty avoidance
-The uncertainty inherent in life is treated as a continuous threat that must be fought. Uncertainty often causes high stress, anxiety, emotionality
saliance
how much weight we attach to a particular person or phenomenon. How apparent cultural characteristics are in an interaction or relationship.
great salience
becoming more aware of culture characteristics because it is noticeable
little salience
not very aware of culture differences because they're not apparent
Culture
the language, values, beliefs, traditions, and customs people share and learn
out-group
groups ones views as different from oneself
hegemony
the dominance of one's culture over another
Ethonocentrism
the attitudes that's ones owns culture is superior to others.
Synthetic rules
ways in which symbols can be arranged
Connotative
Informal, implied interpretations for words and phrases that reflect the people, culture, emotions, and situations involved
Denotative
dictionary definition
Dialect
a version of the same language that includes substantially different words and meanings (sneakers vs tennis shoes)
linguistic relativism
the notation that language influences the way we experience the world (Ex: terminology sexual harassment)
linguistic intergroup bias
the tendency to label people and behaviors in terms that reflect their in-group or out-group status (in group- positive out group- negative)
Questions vs. Statements
Statements show more responsibility
relative words
words that gain their meaning by comparison (ex: small vs. large)
slang
language used by a group of people whose members belong to a similar coculture or other group. can be regionally based
Euphenisms
a mild or indirect term or expression used in a place of a more direct but less pleasant one
Abstract Language
language that lacks specificity or does not refer to observable behavior or other sensory data
abstraction ladder
a range of more to less abstract terms describing an event or object ( abstract: toy concrete: malibu barbie)
phonological rules
how sounds are combined to form words
semantic rules
the meaning of language
Divergence
speakers emphasize differences between their communicative styles and that of others to create diatance
convergence
accommodating one's speaking style to another person, who usually is desirable or has higher status
stages of listening
hearing 2. attending 3. understanding 4. responding 5. remembering
Pseudolistening
an imitation of true listening (fake listening)
selective listening
receiver responds only to messages that interest him or her(listening half of the time)(Start listening)
defensive listening
receiver perceives a speaker's comments as an attack. response is often hostile ( reasons: guilt or insecurity)
insensitive listening
the failure to recognize the thoughts or feelings that are not directly expressed by a speaker, and instead accepting the speaker's words at face value
Insulated listening
the receiver ignores undesirable information (reason: sensitive topic)(stop listening)
task-oriented listening
a response style in which the goal is to secure information necessary to get a job done ( to improve listen for key ideas, ask questions, paraphrase, take notes)
critical listening
listening in which the goal is to evaluate the quality or accuracy of the speakers remarks. ( to improve examine speakers evidence and reasoning)
relational listening
a listening style that is driven primarily by the concern to build emotional closeness with the speaker
paraphrase
a rewording of something written or spoken by someone else
hearing
the process where in sound waves strike the eardrum and cause vibrations that are transmitted to the brain ( hearing is involuntary and passive)
listening
the process wherein the brain recognizes sounds and gives them meaning
listening fidelity
the degree of congruence between what a listener understands and what the message sender was attempting to communicate
residual message
the part of a message a receiver can recall after short and long term memory loss
prompting
using silence and brief statements to encourage a speaker to keep talking
repeating
a nonverbal message restates a verbal message
Substituting
a nonverbal message adds a nuance of meaning not found in the verbal message
Accenting
Non-verbal message emphasizes the verbal message
regulating
a nonverbal message controls the flow of verbal message
contradiction
a nonverbal message conflicts with a verbal message
territorial
the tendency to claim spaces or things at ones own, at least temporarily.
central markers
items placed to reserve a territory
boundry markers
draw a line between your territory and that of others
Earmarks
identifying marks that indicate your possession of a territory or object
emblem
deliberate nonverbal behaviors with precise meaning, known to visually all members of a culture (ex: - stop)
Manipulators
Movements in which one part of the body grooms, massages, rubs, holds, pinches, picks, or otherwise manipulates an object or body part.
Proxemics
the study of how people and animals use space
Hall's Proxemics distances
⢠intimate distance- 0-18" ⢠personal distance- 18"- 4' ⢠social distance- 4'- 12' ⢠public distance- 12'+
Paralanguage
Nonlinguistic means of vocal expression: rate, pitch, tone, and so on.