the perception of membership in a group that is part of an encompassing culture. (Examples: Language, Activity, Religion, Race) (mini cultures in a culture)
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intergroup/intercultural
interactions between members of different cultures or cocultures
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individualistic culture
members focus on the value and welfare of individual members more then the group as a whole (Value: autonomy, competition, self promotion)
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collective culture
members focus on the welfare of the group as a whole then on individual identity. (Value: duty, humility, loyalty, fitting in)
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low power distance
power is usually associated with formal roles; powerful people may be good or evil. Parents treat children as equals.
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high power distance
power is a basic fact of society to be accepted without question. parents teach children obedience
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low-context culture
use language primarily to express thoughts, feelings, and ideas as directly as possible
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high-context culture
relies heavily on subtle, often nonverbal cues to maintain social harmony
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low uncertainty avoidance
uncertainty inherent in life is accepted. Typically doesn't cause anxiety or stress.
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high uncertainty avoidance
-The uncertainty inherent in life is treated as a continuous threat that must be fought. Uncertainty often causes high stress, anxiety, emotionality
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saliance
how much weight we attach to a particular person or phenomenon. How apparent cultural characteristics are in an interaction or relationship.
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great salience
becoming more aware of culture characteristics because it is noticeable
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little salience
not very aware of culture differences because they're not apparent
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Culture
the language, values, beliefs, traditions, and customs people share and learn
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out-group
groups ones views as different from oneself
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hegemony
the dominance of one's culture over another
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Ethonocentrism
the attitudes that's ones owns culture is superior to others.
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Synthetic rules
ways in which symbols can be arranged
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Connotative
Informal, implied interpretations for words and phrases that reflect the people, culture, emotions, and situations involved
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Denotative
dictionary definition
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Dialect
a version of the same language that includes substantially different words and meanings (sneakers vs tennis shoes)
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linguistic relativism
the notation that language influences the way we experience the world (Ex: terminology sexual harassment)
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linguistic intergroup bias
the tendency to label people and behaviors in terms that reflect their in-group or out-group status (in group- positive out group- negative)
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Questions vs. Statements
Statements show more responsibility
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relative words
words that gain their meaning by comparison (ex: small vs. large)
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slang
language used by a group of people whose members belong to a similar coculture or other group. can be regionally based
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Euphenisms
a mild or indirect term or expression used in a place of a more direct but less pleasant one
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Abstract Language
language that lacks specificity or does not refer to observable behavior or other sensory data
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abstraction ladder
a range of more to less abstract terms describing an event or object ( abstract: toy concrete: malibu barbie)
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phonological rules
how sounds are combined to form words
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semantic rules
the meaning of language
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Divergence
speakers emphasize differences between their communicative styles and that of others to create diatance
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convergence
accommodating one's speaking style to another person, who usually is desirable or has higher status
receiver responds only to messages that interest him or her(listening half of the time)(Start listening)
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defensive listening
receiver perceives a speaker's comments as an attack. response is often hostile ( reasons: guilt or insecurity)
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insensitive listening
the failure to recognize the thoughts or feelings that are not directly expressed by a speaker, and instead accepting the speaker's words at face value
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Insulated listening
the receiver ignores undesirable information (reason: sensitive topic)(stop listening)
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task-oriented listening
a response style in which the goal is to secure information necessary to get a job done ( to improve listen for key ideas, ask questions, paraphrase, take notes)
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critical listening
listening in which the goal is to evaluate the quality or accuracy of the speakers remarks. ( to improve examine speakers evidence and reasoning)
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relational listening
a listening style that is driven primarily by the concern to build emotional closeness with the speaker
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paraphrase
a rewording of something written or spoken by someone else
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hearing
the process where in sound waves strike the eardrum and cause vibrations that are transmitted to the brain ( hearing is involuntary and passive)
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listening
the process wherein the brain recognizes sounds and gives them meaning
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listening fidelity
the degree of congruence between what a listener understands and what the message sender was attempting to communicate
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residual message
the part of a message a receiver can recall after short and long term memory loss
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prompting
using silence and brief statements to encourage a speaker to keep talking
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repeating
a nonverbal message restates a verbal message
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Substituting
a nonverbal message adds a nuance of meaning not found in the verbal message
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Accenting
Non-verbal message emphasizes the verbal message
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regulating
a nonverbal message controls the flow of verbal message
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contradiction
a nonverbal message conflicts with a verbal message
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territorial
the tendency to claim spaces or things at ones own, at least temporarily.
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central markers
items placed to reserve a territory
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boundry markers
draw a line between your territory and that of others
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Earmarks
identifying marks that indicate your possession of a territory or object
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emblem
deliberate nonverbal behaviors with precise meaning, known to visually all members of a culture (ex: - stop)
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Manipulators
Movements in which one part of the body grooms, massages, rubs, holds, pinches, picks, or otherwise manipulates an object or body part.
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Proxemics
the study of how people and animals use space
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Hall's Proxemics distances
• intimate distance- 0-18" • personal distance- 18"- 4' • social distance- 4'- 12' • public distance- 12'+
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Paralanguage
Nonlinguistic means of vocal expression: rate, pitch, tone, and so on.