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Stakeholder
those with an interest in the success of a company
Factors of Production
land, labor, capital, entrepreneurship, knowledge
Business Environment
economic and legal
technological
competitive
social
Effectiveness
producing desired result
Efficiency
producing goods and services with the least amount of resources
Productivity
amount of output given amount of input
Free Market Capitalism
the right to own private property, own a business and keep profits, freedom of competition, freedom of choice
Perfect Competition
multiple sellers, none large enough to dictate price
Monopolistic Competition
many sellers produce similar products (fast food)
Oligopoly
few sellers dictate market (gasoline, aircraft)
Monopoly
one seller dominates market
Socialism
basic businesses should be owned by the government in order to distribute profits easily among people
Brain Drain
Highly skilled individuals leave societies/countries when they feel they are undervalued
Communism
government owns all factors of production
Fiscal Policy
federal government stabilizes economy by adjusting taxes and government spending
Monetary Policy
federal reserve adjusts interest rates and money supply
Balance of Trade
the total value of exports compared to imports
Balance of Payments
difference between money coming into a country (from exports) and leaving a country (from imports)
Licensing
when a firm (licensor) provides the right to manufacture its product or use its trademark to a foreign company (licensee) for a royalty
Export Assistance Centers
provide hands-on exporting assistance and trade-finance support for small and medium sized businesses
Franchising
contractional agreement whereby someone sells the rights to the name and sale of goods and services of a preexisting business
Contract Manufacturing
foreign company produces private label goods —> domestic company attaches name
Joint Venture
more than two parent companies join to undertake project (share risks)
Strategic Alliances
long-term partnership between more than two companies (don’t share risks)
Foreign Direct Investment
buying permanent property in foreign nations
Foreign Subsidary
company owned by domestic parent company
Multinational Cooperation
company that manufactures and markets in multiple countries
Sovereign Wealth Funds
investment funds controlled by government holding large stake in foreign countriess
Compliance Based Ethics Code
increases control and punishes wrongdoers
Integrity Based Ethics Code
defines organization’s values, creates environment around ethical behavior, and stresses shared accountabliity
Corporate Social Responsibility
the concern businesses have for the welfare of society
Utilitarianism (ethics tradition)
outcome
end justifies the means
Deontology (ethics tradition)
process
good actions are the most important
Virtue Ethics (ethics tradition)
people
ethical actions will follow wrongdoer
Sole Propreitorship
owned by one person
-pros: easy to start and end, retention of profit, no special taxes
-cons: unlimited liability, few fringe benefits, limited life span
General Partnership
all owners share in operating the business
Limited Partnership
mix of general partners (unlimited liability and active management) and limited partners (invests with limited liability)
Partnership Pros & Cons
-pros: more resources and knowledge, shared management, no special taxes
-cons: division of profit, partner disagreement, difficult termination
Conventional Corporation
state-chartered legal entity with authority to act and have liability separate from owners (stockholders)
-pros: ownership separate from management, perpetual life, limited liability
-cons: initial cost, extensive paperwork, double taxation
S Coroporation
looks like corporation, taxed like SP and partnership
-less than 100 American shareholders, one class of stock, less than 25% of income from passive sources
Limited Liability Company
S corporation without eligibility requirement
-pros: limited liability, choice of taxation, fewer ownership rules
-cons: no stock, limited life span, fewer incentives
Merger
two firms join to form one company
Vertical Merger
firms in different stages of related industry (soda + sweetener)
Horizontal Merger
firms in same industry (soda + bottled water)
Conglomerate Merger
firms in unrelated industries (soda + chips)
Acquisition
company’s purchase of property and obligations of other company
Franchise Agreement
creator (franchisor) sells rights to business name and proceedings (franchise) to multiple others (franchisees)
-pros: management and marketing assistance, recognized name
-cons: management regulations, coattail effect
Cooperatives
business owned and controlled by those who use it
-pooled resources, democratic election of board
Entrepreneurship
accepting the risk of starting a business
Micropreneur
willing to accept risk if business stays small
Intrapreneur
works as an entrepreneur within an organization
Enterprise Zones
specific geographic areas to which government attracts private business investment
Incubators
offer new businesses low-cost offices with complete services
Small Business
independently owned and operated, not dominant in its field, 500 employees or less
Business Plan
detailed, written statement that describes the nature of the business, the target market, the advantages the business will have over the competition, and the resources and qualifications of the owner
Venture Capitalist
individuals and companies that invest in new businesses in exchange for partial ownership
Small Business Administration
government agency that advises and assists small businesses with management training anf financial advice
Small Business Investment Company
private investment companies licensed by the SBA to lend to small businesses
Management
the process used to accomplish organizational goals through planning, organizing, leading, and controlling
Planning
phase 1 of management
setting institutional goals and developing strategies to reach them
Organizing
phase 2 of management
allocating resources, establishing procedures, hiring employees
Leading
phase 3 of management
guiding and motivating employees and providing feedback
Controlling
phase 4 of management
measuring results, monitoring performance, establishing corrective action
Mission Statement
outlines organization’s fundamental purpose
Vision
broad explanation of why organization exists and where it’s trying to go
Goals
broad, long-term accomplishments organization wants to attain
Objectives
specific, short-term statements; how to achieve goals
SWOT Analysis
strengths, weaknesses, opportunities, threats
Strategic Planning
setting broad, long-range goals by top managers
Tactical Planning
setting specific, short-range goals by lower managers
Operational Planning
setting of work standards and schedules
Contingency Planning
backup plans
Leadership Styles
autocratic, participative/democratic, free reign
The Control Process
establish clear standards → monitor and record performance → compare results against standardss → communicate results → if needed, take corrective action
Managerial Skills
technical, human relations, conceptual