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Person Perception
how we form impressions of ourselves and others, including attributions of behavior
Attribution theory
the theory that we explain someone's behavior by crediting either the situation or the person's disposition
Explanatory style
interpreting good and bad events in ways that are pessimistic or optimistic
Fundamental attribution error
the tendency for observers, when analyzing another's behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
Actor-observer bias
the tendency to blame our actions on the situation and blame the actions of others on their personalities
Social Comparison
evaluating one's abilities and opinions by comparing oneself with others
Prejudice
A negative attitude toward an entire category of people, often an ethnic or racial minority.
Stereotypes
A generalized belief about a group of people
Cognitive load
effort it takes to make decisions
Implicit prejudice
unconsciously held prejudicial attitudes
Discrimination
unjustifiable negative behavior toward a group and its members
Just-world phenomenon
the tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get
Social identity
the "we" aspect of our self-concept; the part of our answer to "Who am I?" that comes from our group memberships
Ingroup bias
the tendency to favor our own group
Scapegoat theory
prejudice offers an outlet for anger by providing someone to blame
Ethnocentrism
tendency to view our own ethnic/racial group as superior
outgroup homogeneity bias
uniformity of attitudes, personality, and appearance in an outgroup
other-race effect
the tendency to recall faces of one's own race more accurately than faces of other races
attitudes
feelings, often influenced by our beliefs, that predispose us to respond in a particular way to objects, people, and events
foot-in-the-door phenomenon
the tendency for people who have first agreed to a small request to comply later with a larger request
door-in-the-face effect
the tendency for a person who has refused a major request to subsequently be more likely to comply with a minor request
role
a set of expectations (norms) about a social position, defining how those in the position ought to behave
Leon Festinger's Cognitive Dissonance Theory
the theory that we act to reduce the discomfort we feel when two of our thoughts are inconsistent
Persuasion
changing people's attitudes, potentially influencing their actions
Peripheral route persuasion
occurs when people are influenced by incidental cues, such as a speaker's attractiveness
central route persuasion
occurs when interested people's thinking is influenced by considering evidence and arguments
the halo effect
belief that beautiful or famous people are especially smart or trustworthy
norms
a society's understood rules for accepted and expected behavior
conformity
Adjusting one's behavior or thinking to coincide with a group standard.
Solomon Asch
Conducted famous conformity experiment that required subjects to match lines.
Normative Social Influence
influence resulting from a person's desire to gain approval or avoid disapproval
informational social influence
influence resulting from one's willingness to accept others' opinions about reality
obedience
A form of compliance that occurs when people follow direct commands, usually from someone in a position of authority
Stanley Milgram
obedience to authority; had participants administer what they believed were dangerous electrical shocks to other participants
Minority influence
the power of one or two individuals to sway majorities
Social facilitation
in the presence of others, improved performance on simple or well-learned tasks, and worsened performance on difficult tasks
Social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
Deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
Group polarization
the enhancement of a group's prevailing inclinations through discussion within the group
Groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
Culture
the enduring behaviors, ideas, attitudes, values, and traditions shared by a group of people and transmitted from one generation to the next
Collectivism
the practice or principle of giving a group priority over each individual in it.
Individualism
giving priority to one's own goals over group goals and defining one's identity in terms of personal attributes rather than group identifications
Multiculturalism
places value on cultural & ethnic groups' maintenance of their unique, identities, beliefs, & practices
Tight cultures
places with clearly defined and reliably imposed norms
Loose cultures
places with flexible and informal norms
Altruism
unselfish regard for the welfare of others
John Darley and Bibb Latane
Conducted the smokey room experiment; discovered the bystander effect; diffusion of responsibility
Diffusion of responsibility
the tendency for individuals to feel diminished responsibility for their actions when they are surrounded by others who are acting the same way
Bystander effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present
Feel-good, do-good phenomenon
people's tendency to be helpful when already in a good mood
Social exchange theory
our social behavior is an exchange process, the aim of which is to maximize benefits and minimize costs
Reciprocity norm
an expectation that people will help, not hurt, those who have helped them
Social-responsibility norm
an expectation that people will help those needing their help
Conflict
a perceived incompatibility of actions, goals, or ideas
Social trap
a situation in which the conflicting parties, by each rationally pursuing their self-interest, become caught in mutually destructive behavior
Mirror-image perceptions
mutual views often held by conflicting people, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive
Self-fulfilling prophecies
a belief that leads to its own fulfillment
Superordinate goals
shared goals that override difference among people and require their cooperation
Graduated and Reciprocated Initiatives in Tension Reduction (GRIT)
a strategy designed to decrease international tensions
Critical thinking
thinking that does not automatically accept arguments and conclusions. Rather, it examines assumptions, appraises the source, discerns hidden biases, evaluates evidence, and assesses conclusions.
Hindsight bias
the tendency to believe, after learning an outcome, that one would have foreseen it
overconfidence
the tendency to be more confident than correct—to overestimate the accuracy of our beliefs and judgments.
peer reviewers
scientific experts who evaluate a research article's theory, originality, and accuracy
theory
an explanation using an integrated set of principles that organizes observations and predicts behaviors or events
hypothesis
A testable prediction, often implied by a theory
falsifiability
a feature of a scientific theory, in which it is possible to collect data that will prove the theory wrong
operational definition
a statement of the procedures used to define research variables
replication
repeating the essence of a research study, usually with different participants in different situations, to see whether the basic finding extends to other participants and circumstances
case study
a non-experimental technique in which one individual or group is studied in depth in the hope of revealing universal principles
naturalistic observation
observing and recording behavior in naturally occurring situations without trying to manipulate and control the situation
survey
a non-experimental technique for obtaining the self-reported attitudes or behaviors of a particular group, usually by questioning a representative, random sample of the group
social desirability bias
bias from people's responding in ways they presume a researcher expects or wishes
self report bias
bias when people report their behavior inaccurately
sampling bias
a flawed sampling process that produces an unrepresentative sample
representative sample
randomly selected sample of subjects from a larger population of subjects
convenience sampling
choosing individuals who are easiest to reach
random sample
a sample that fairly represents a population because each member has an equal chance of inclusion
population
all those in a group being studied, from which samples may be drawn
non-experimental methodology
A research method that involves observing and measuring variables without manipulating them, focusing on relationships and correlations between variables.
correlation
A measure of the extent to which two factors vary together, and thus of how well either factor predicts the other.
correlation coefficient
a statistical index of the relationship between two things (from -1 to +1)
variables
factors that can change in an experiment
scatterplots
a graphed cluster of dots which represents the values of two variables
positive correlation
A correlation where as one variable increases, the other also increases, or as one decreases so does the other. Both variables move in the same direction.
negative correlation
as one variable increases, the other decreases
directionality problem
cannot tell which variable is the cause and which, the effect
illusory correlation
the perception of a relationship where none exists
regression toward the mean
the tendency for extreme or unusual scores to fall back (regress) toward their average.
experiment
A research method in which an investigator manipulates one or more factors to observe the effect on some behavior or mental process
experimental group
In an experiment, the group that is exposed to the treatment, that is, to one version of the independent variable.
control group
In an experiment, the group that is not exposed to the treatment; contrasts with the experimental group and serves as a comparison for evaluating the effect of the treatment.
random assignment
assigning participants to experimental and control conditions by chance, thus minimizing preexisting differences between those assigned to the different groups
single-blind procedure
research design in which participants don't know whether they are in the experimental or control group
double-blind procedure
an experimental procedure in which both the research participants and the research staff are ignorant (blind) about whether the research participants have received the treatment or a placebo. Commonly used in drug-evaluation studies.
confounding variable
a factor other than the independent variable that might produce an effect in an experiment
independent variable
The experimental factor that is manipulated; the variable whose effect is being studied.
placebo
something which has a positive mental effect, but no physical effect
placebo effect
experimental results caused by expectations alone
experimental bias
bias caused when researchers may unintentionally influence results to confirm their own beliefs