Communication Barriers in Purposive Communication

Flashcards covering the definitions, types (Physical, Psychological, Cultural, Semantic, Organizational, Perceptual, and Physiological), and examples of communication barriers from Lesson 2.

What are barriers to communication?

Obstacles that cause messages to get lost, distorted, or misunderstood in various aspects of life.

What are four reasons why studying communication barriers is important?

To avoid miscommunication in school and daily life; to improve clarity and understanding; to become more effective listeners and speakers; and to recognize and address issues with others.

How are Physical Barriers defined?

External or environmental factors that obstruct the effective exchange of information.

What are four examples of Physical Barriers mentioned in the lesson?

Noise in the environment, distance (e.g., communicating in a large auditorium without a microphone), poor lighting, and technical failures (e.g., malfunctioning projectors).

How are Psychological Barriers defined?

Internal factors, arising from emotions, attitudes, or mental states, that affect a person's ability to effectively send, receive, or process information.

What are four examples of Psychological Barriers?

Stress and anxiety, fear of judgment (criticism or rejection), low self-esteem or confidence, and resistance to change.

What causes Cultural Barriers to arise?

Differences in beliefs, values, language, or norms when people from different cultural backgrounds encounter challenges in understanding.

How can eye contact be interpreted differently across cultures?

It is considered respectful in Western cultures but may be seen as confrontational in some Asian cultures.

How are Semantic Barriers defined?

Barriers that occur when differences in understanding the meaning of words, phrases, or symbols hinder effective communication.

In semantic barriers, what is the impact of using jargon or technical terms?

Specialized terms that the audience is unfamiliar with can cause anxiety or lack of understanding, such as a patient hearing the term 'benign neoplasm'.

What are 'homonyms' in the context of semantic barriers?

Words that sound the same or are spelled the same but have different meanings, such as 'bat' meaning a flying mammal versus baseball equipment.

How do emotional connotations create semantic barriers?

Variations in emotional associations with words can cause gaps, such as the word 'cheap' meaning 'inexpensive' to one person but 'low quality' to another.

What are Organizational Barriers?

Challenges or obstacles within a workplace structure, policies, or culture that hinder effective communication, productivity, or decision-making.

Give an example of a Hierarchical Barrier in an organization.

A student-teacher intern ('The Silent Intern') hesitating to share suggestions during a meeting with a principal due to their lower rank.

How are Perceptual Barriers defined?

Barriers that occur when individuals interpret messages differently based on unique perspectives, experiences, or biases, often forming incorrect assumptions.

In the scenario of 'The Strict Teacher,' how did perception affect Ella and Sir Reyes?

Ella perceived Sir Reyes as unapproachable because he didn't smile, while Sir Reyes perceived Ella's silence as a lack of interest in the subject.

How does stereotyping act as a perceptual barrier?

Assuming someone is less competent based on age, gender, or appearance, such as a manager ignoring ideas from younger employees.

How are Physiological Barriers defined?

Physical conditions or limitations within the sender or receiver that hinder effective communication.

What are five examples of Physiological Barriers?

Hearing impairment, visual impairment, speech disorders (such as stuttering), physical illness or fatigue, and acute or chronic pain.

According to the lesson, what is the first step to overcoming communication barriers?

Awareness is the first step.