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Maslow’s Hierarchy of Needs
A motivational theory that says people are driven by a series of needs arranged in levels
Lowest Unmet Need
The key principle of Maslow’s theory: people are motivated by the lowest level need that has not yet been satisfied
Physiological Needs
Basic survival needs such as food
Safety and Security Needs
Protection and confidence that future needs will be met
Social Needs
Belonging and acceptance through friendships
Esteem Needs
Recognition as a unique and valued member of the group
Self-Actualization
Intrinsic motivation to grow
Example of Moving Down Needs
A self-actualized person can suddenly shift to survival focus if a fire alarm goes off
Organizational Way to Meet Physiological Needs
Provide safe and comfortable work areas
Organizational Way to Meet Security Needs
Provide salary
Organizational Way to Meet Social Needs
Encourage team-building
Organizational Way to Meet Esteem Needs
Use recognition programs like employee of the month
Organizational Way to Meet Self-Actualization Needs
Offer opportunities for growth
ERG Theory
A refinement of Maslow’s model developed by Clayton Alderfer
ERG Stands For
Existence
ERG Existence Needs
Combined Maslow’s physiological and safety needs
ERG Relatedness Needs
Equivalent to Maslow’s social needs
ERG Growth Needs
Combination of Maslow’s esteem and self-actualization needs
Key Difference Between Maslow and ERG
Maslow said needs are hierarchical
Frustration-Regression Principle (ERG)
If one need cannot be met (e.g.
Why ERG is More Realistic
Recognizes that people balance multiple needs at once and make trade-offs in motivation