Maslow’s Hierarchy of Needs

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21 Terms

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Maslow’s Hierarchy of Needs

A motivational theory that says people are driven by a series of needs arranged in levels

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Lowest Unmet Need

The key principle of Maslow’s theory: people are motivated by the lowest level need that has not yet been satisfied

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Physiological Needs

Basic survival needs such as food

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Safety and Security Needs

Protection and confidence that future needs will be met

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Social Needs

Belonging and acceptance through friendships

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Esteem Needs

Recognition as a unique and valued member of the group

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Self-Actualization

Intrinsic motivation to grow

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Example of Moving Down Needs

A self-actualized person can suddenly shift to survival focus if a fire alarm goes off

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Organizational Way to Meet Physiological Needs

Provide safe and comfortable work areas

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Organizational Way to Meet Security Needs

Provide salary

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Organizational Way to Meet Social Needs

Encourage team-building

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Organizational Way to Meet Esteem Needs

Use recognition programs like employee of the month

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Organizational Way to Meet Self-Actualization Needs

Offer opportunities for growth

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ERG Theory

A refinement of Maslow’s model developed by Clayton Alderfer

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ERG Stands For

Existence

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ERG Existence Needs

Combined Maslow’s physiological and safety needs

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ERG Relatedness Needs

Equivalent to Maslow’s social needs

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ERG Growth Needs

Combination of Maslow’s esteem and self-actualization needs

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Key Difference Between Maslow and ERG

Maslow said needs are hierarchical

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Frustration-Regression Principle (ERG)

If one need cannot be met (e.g.

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Why ERG is More Realistic

Recognizes that people balance multiple needs at once and make trade-offs in motivation