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Consumer behaviour
Decisions made based on maximising utility.
Rationale consumer behaviour
Consumers make all choices independently.
Consumers have fixed and consistent preferences.
Consumers have full information.
Consumers always make the optimal choice given their preferences.
Law of diminishing marginal utility
As a consumer buys and consumes more units of a good, the extra satisfaction gained diminishes. This means at higher quantities , consumers are less willing to pay a higher price, explaining the downward sloping demand curve.
Total utility
The total satisfaction a consumer gets from purchasing units of a good. Rational consumers aim to maximise their utility.
Marginal utility
The change in total utility from consuming an extra unit of a product.
Importance of the margin when making choices
Rational consumers make decisions by calculating the marginal cost (change in total cost when one more unit is bought) and marginal benefit (change in total when one more unit is consumed)
Information failure
Occurs when people have inaccurate, incomplete, uncertain or misunderstood data and so make potentially ‘wrong’ choices
Information gaps
Exists when either the buyer or seller does not have access to the information needed for them to make a fully informed decision, leading to misallocation of resources = market failure.
Symmetric information
For market to work, buyers and sellers need to have the same perfect information
Asymmetric information
Buyers and sellers have different amounts of information.
Adverse selection
People taking out insurance are those often at highest risk.
Moral hazard
Being insured can make you more careless
principal agent problem
goals of the principals, those who lose/gain from a decision, are different from the agents, those making the decisions.
Policies to address information failure/gaps
Compulsory labelling on products
Improved nutritional information on food/drinks
Hard-hitting anti-speeding advertising
Campaigns to raise awareness of risks of drink-driving/drug abuse/smoking/vaping
Performance league tables for schools/school inspections
consumer protection laws
Industry standards and guarantees for selling used products.