Tourism and Hospitality Management Flashcards

Flashcards about Tourism and Hospitality Management

Transportation

The movement of goods and persons from place to place and the various means by which such movement is accomplished.

Accommodation

Temporary lodgings, sometimes also including board; a convenient arrangement.

Food and Beverage

Also known as F&B service, is the name for offering dining or drinks to customers.

Pre-Industrial Travel System Era

Period before the development of railways in Europe and America; travelers made their own arrangements with several suppliers.

Early-Industrial Travel System Era

Railways, canals and steamship services were brought; common carriers began to offer regularly scheduled transportation services.

Mature-Railway System Era

Railways expanded their operations by running hotels and providing other travel-related services; travel agencies and tour companies were formed.

Express Travel System Era

Increased speed of travel and encouraged more travel than before; trains and other forms of transportation did not stop at every station or terminal but only at the major ones.

Auto-Mobile Based Travel System Era

The influence of the privately owned automobile was enhanced in North America and Europe from the 1920s onwards.

Modern-Tourism Travel System Era

Car ownership continued to grow at fast rate, mainly at the extent of long-distance rail travel; introduction of wide-bodied jets in 1970 greatly increased air travel.

Post-Mobility Adjustment Era

Marked by the impact of the Organization of the Petroleum Exporting Countries (OPEC) oil embargo on travel patterns and socioeconomic shifts; the era saw the rise of new travel networks that were more sustainable and less reliant on individual car travel.

Pullman Coach

Luxury first-class sleeping and dining facility in trains.

Carl Benz

Real inventor of the automobile.

Henry Ford

produced his Model T car built with an assembly technique for mass production.

Charter and tour service

Fastest growing segment of the bus or motor coach industry.

International Air Transport Association (IATA)

A democratic organization whose membership is open to any member of the United Nations; the primary purpose is to establish a system of international rates and fares.

Varney Airlines

One of the first airlines which began in April 1926 and later become United Airlines.

Hotel or Inn

A place where a bonafide traveler can receive food and shelter, provided s/he is in a position to pay for it and is in a fit condition to be received.

Hotels

A place that has rooms in which people can stay especially when they are traveling : a place that provides food, lodging, and other services for paying guests.

Motels or Motel Hostels

A roadside hotel designed primarily for motorists, typically having the rooms arranged in a low building with parking directly outside.

Resort Hotels

A luxury facility that is intended primarily for vacationers and is usually located near special attractions, such as beaches and seashores, scenic or historic areas, ski parks, or spas.

Pensions

These are usually family-owned accommodation facilities.

Paradors

These are generally old castles, convents, or monasteries that have been converted into hotels by the government.

Budget Hotels

Also known as an economy hotel, is a type of accommodation that offers basic facilities and services at a lower price compared to other hotels.

Campgrounds

Area of land that has space for lots of people to put tents or RVs and stay while traveling or on vacation, and that often has bathrooms, a small store, a place for children to play, etc.

Bed and Breakfast

A system of accommodation in a hotel or guest house, in which you pay for a room for the night and for breakfast the following morning.

Tourist Inns

Lodging establishments that cater to transients.

Apartels (Apartment-Hotels)

A type of accommodation that combines the features of an apartment and a hotel.

Health Spas

Place, often a resort or building, that offers facilities and programs focused on improving physical fitness and well-being

Family or Commercial Restaurant

Offer a wide menu of “meat and potato” selections with a price range that appeals to an average family income.

Coffee Shops

A small, informal restaurant where drinks and small meals are served, sometimes in a larger shop or building

Cafeterias

A restaurant or dining room in a school or a business in which customers serve themselves or are served from a counter and pay before eating.

Gourmet Restaurants

A class of restaurant, cuisine, meal or ingredient of high quality, of special presentation, or high sophistication.

Ethnic Restaurants

Specialize in cuisine from a specific country or region, offering a unique cultural dining experience.

Fast-Food Restaurants

A type of dining establishment that focuses on serving food quickly and efficiently, often at a lower price point.

Deli Shops

A store where people can go to buy ready-to-eat items such as cold cut meats, sliced cheeses, sandwiches, breads, salads and so much more.

Buffet Restaurants

A classic “eat-all-you-can” , customers pay one flat price and then help themselves to an array of different foods arranged on hot and cold food tables

Bars and Pubs

Bars or pubs are drinking establishments licensed to serve alcoholic beverages for consumption on the premises. They may also offer food services.

Lounges

Lounges typically offer comfortable seating, a relaxed atmosphere, and a selection of alcoholic and non-alcoholic beverages. Some lounges may also serve light meals or appetizers.

Catering Services

Catering services involve providing food and beverages for events or gatherings at various locations. Catering companies handle everything from menu planning and preparation to setup and service.

Vending Machines

Vending machines offer a convenient way for people to purchase snacks, beverages, and other items at any time. They are commonly found in public places such as office buildings, schools, and transportation hubs.

Room Service

Room service is a hotel service that allows guests to order food and beverages to be delivered directly to their rooms. It provides convenience and privacy for guests who prefer to dine in their rooms.