OB- Chp 8 - Groups and Teams

Organizational Behavior - JSU - Chapter 8 - Groups and Teams Flash Cards

• Members depend on each other.

• Members are accountable for their collective performance.

In contrast to a group, what are characteristics of a team

discussing ways to improve product quality

Which of the following describes a purpose of a formal work group?

person; group

A role is a set of expected behaviors for a particular _______ while a _________ role is a set of expected behaviors for members of the group as a whole.

norm

An attitude, feeling, opinion, or action shared by two or more people that guides behavior is a(n) ______.

• norming

• performing

• forming

Among the stages of group development in Tuckman's model are

groups; teams

Collections of individuals with low dependency on one another are known as ______, whereas _____ are collectively responsible for their performance.

hiring committee

Which of the following is an example of a formal group

forming

During the _______ stage of group development, members are likely to be uncertain about the group's leaders and goals.

role

A set of expected behaviors for a particular position in a group is called a(n)____________

• attitude

• opinion

• feeling

A norm is a(n) ______ shared by two or more people that guides behavior.

storming

During which of the stages of Tuckman's group development process are people likely to test the leader's policies, form subgroups, and determine how they fit in the group's power structure?

1- forming

2- storming

3- norming

4- performing

5- adjourning

Rank Tuckman's five stages of group development.

• time

• change

Which of the following are key elements to punctuated equilibrium

• Members depend on each other.

• Members are accountable for their collective performance.

In contrast to a group, what are characteristics of a team?

forming

During which stage of group development are people anxious about their roles, the people in charge, and the group's goals

postion; group

A role is a set of expected behaviors for a particular _______ while a(n) _______ role is a set of expected behaviors for members of the group as a whole.

• Social loafers expect the same rewards as other members of the team.

• Social loafers can distract or disrupt the work of other team members.

• Social loafers produce low-quality work

which accurately describe social loafers?

storming

Individuals may test or rebel against the leader's policies in Tuckman's _______ stage of group development.

a work team

What type of team has a well-defined purpose, is more or less permanent, and requires the complete commitment of its members?

• Innovation

• An inciting event

In which of the following situations, can punctuated equilibrium occur?

groups; teams

Collections of individuals with low dependency on one another are known as ______, whereas _____ are collectively responsible for their performance.

Forming

During the _____ stage of group development, members are likely to be uncertain about the group's leaders and goals

virtual

A team that works together over time and distance using electronic media to combine effort and achieve goals is a(n) ___ team.

social loafing

The tendency for individual effort to decline as group size increases is known as ______.

task interdependence.

The extent to which team members are dependent on each other to accomplish their work is called

• They have a well-defined purpose.

• They have a common purpose.

• They are usually permanent

Which of the following statements are true about work teams?

true

True or false: Trust involves being vulnerable.

• time

• change

Which of the following are key elements to punctuated equilibrium?

• Be realistic about commitments and deliver quality work on time.

• Demonstrate good business sense, technical ability, and professionalism.

• Keep team members informed by providing information on policies and giving accurate feedback.

What are practical ways to build trust in interpersonal relationships within an organization?

• Members depend on each other.

• Members are accountable for their collective performance.

In contrast to a group, what are characteristics of a team?

• Virtual team members are connected using various technologies.

• Virtual team members work across time, space, and organizational boundaries.

• Virtual teams may utilize talent more efficiently than in traditional office settings.

Which of the following statements are true about the characteristics of virtual teams?

trust

The Reina Model is used to restore ______ when it has been compromised.

• Reciprocal

• Sequential

• Pooled

Which of the following are types of task interdependence?

high-performing

Clear goals and responsibilities with an appropriate mix of knowledge, skills, and abilities are specifically associated with ______ teams.

trust

A reciprocal belief that another person will consider the effects of his intentions and behaviors on you is ______.

team charter

A plan for how the team will make decisions, share communications and strategies that should be agreed to early in the group development process is a(n) ____ _______.

contractual trust

people do what they say they will do and make their expectations clear

communication trust

people share information and tell the truth

competence trust

people meet their responsibilities and acknowledge others skills and experience

team adaptive capacity

The ability of a team to adapt to changes such as changing demands or the transition of members in or out of the group is:

groups; teams

Collections of individuals with low dependency on one another are known as ______, whereas _____ are collectively responsible for their performance.

• information sharing

• task coordination

Collaboration includes which of the following aspects?

experience; responsibility

According to the Reina Model for rebuilding trust, it is important to discuss feelings and emotions constructively before reframing the _____ and taking _____ for what happened.

• They have trust and communication.

• They have clear goals and responsibilities.

• They have an appropriate mix of knowledge, skills, and abilities.

Which of the following are characteristics of high-performing teams?

• Communicate, be predictable, and treat others with respect to boost your trustworthiness.

• Learn which of the group functions are important to you.

• Develop teamwork competencies to increase your value to the organization.

What are practical ways to be an effective member of groups and teams?

develops a team charter

Early in the group development process, a team can improve its chances for success if it:

• They should identify important task and maintenance roles.

• They should evaluate employees using the three Cs of team players (commitment, collaboration, and competency).

• They should use the group development process to reduce frustrations when working in teams.

What should managers do to help them build and lead more effective teams?

• It is the ability to make needed changes in response to demands put on the team.

• It is a critical element of effective, high-performing teams.

Which of the following statements is true about team adaptive capacity?

False

True or false: Because of collaboration, teams are generally less effective than the individuals who make up the team.

Trust

The Reina Model is used to restore _____ when it has been compromised.

• Learn which individual functions of groups are most important to you

• Develop your teamwork competencies

• Apply your knowledge to combat social loafing

In order to make meaningful contributions to groups or teams, what should you do?

• They should build and maintain trust with and among members.

• They should identify task and maintenance roles.

• They should use team charters to accomplish goals.

In order to make groups and teams successful, what should managers do?

team adaptive capacity

The ability of a team to adapt to changes such as changing demands or the transition of members in or out of the group is:

• Communicate, be predictable, and treat others with respect to boost your trustworthiness.

• Develop teamwork competencies to increase your value to the organization.

• Learn which of the group functions are important to you.

What are practical ways to be an effective member of groups and teams?

• It is the ability to make needed changes in response to demands put on the team.

• It is a critical element of effective, high-performing teams.

Which of the following statements is true about team adaptive capacity?

• Apply your knowledge to combat social loafing

• Learn which individual functions of groups are most important to you

• Develop your teamwork competencies

In order to make meaningful contributions to groups or teams, what should you do?

group

two or more individuals with low or no task dependency who are not accountable to each other for their work

formal group

assigned by its managers or organizations to accomplish specific goals

informal group

when members overriding purpose of getting together if friendship or a common interest

role

set of expected behaviors for a specific position

group roles

set of shared expected behaviors for memebers of a group

task role

enable the group to define, clarify and pursue a common purpose

maintenance roles

foster important and constructive interpersonal relationships

norms

shared attidues, opinions, feelings, or behaviors that guide individual or group behavior

group cohesiveness

the degree to which members feel part of the collective group

Norming

Members feel they have found their proper role in which stage of Tuckmans model

Performing

solving task problems, open communication is part of which step in Tuckmans model

Adjourning

Celebrating is in which step of Tuckmans model

punctuated equilibrium

groups establish periods of stable functioning until something dramatic changes causing things to go aside from the norms is

Committed, collaborative, competent

Three C’s of being a team player

social loafing

individual effort to decline as group size increases

cross functional teams

created with different members in an organization such as finance, operations, and R&D

self-managed teams

have collective autonomy to plan, manage, and execute task interdependently to achieve their goals

virtual teams

work across time, space, and organizational boundaries to achieve common goals

task interdependence

team members depend on each other for information and materials to complete their job

outcome interdependence

degree to which outcomes of task work are measured, rewarded, and communicated at the group level to emphasize collective outputs

trust

willingness to be vulnerable to another person to and your belief they will consider how his or her impact will affect you

team charter

the term that describes how the team will operate, share info, hold members accountable and make decisions

team performance stratagy

deliberate plans that outlines what the team is to do

team composition

collection of jobs, personality, knowledge, skills, ability, and experience of the team members

team adaptive capacity

ability to make needed changes in response to demands

collaboration

act of sharing info and coordinating efforts to achieve an outcome