Grade $$11$$ - STM $$1$$ Effective Communication Flashcards

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A complete set of vocabulary flashcards based on the Grade $$11$$ communication lesson notes, covering basic communication elements, speech contexts, and digital interaction principles.

Last updated 3:55 PM on 7/19/26
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31 Terms

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Self-Introduction

A basic form of communication used to share who you are.

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Communication

The process of exchanging ideas, information, thoughts, and feelings between a sender and a receiver.

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Sender

The initiator of communication; someone who encodes and sends a message to a receiver through a particular channel.

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Message

The information, ideas or thoughts conveyed by the speaker in words or in action.

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Channel

The medium, mean, manner or method in which a message is processed.

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Receiver

The individual (or the group of individuals) to whom a message is directed; also called the audience or decoder.

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Feedback

The reactions, responses, or information provided by the receiver.

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Encoding

The process of converting the message into words, actions, or other forms that the speaker does.

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Decoding

The process of interpreting the encoded message of the speaker by the receiver.

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Context

The environment where communication takes place.

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Barriers

The factors that affect the flow of communication.

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Communicating One’s Heart

Sharing thoughts, feelings, and intentions with honesty, respect, and calmness.

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Honesty

A key quality of communicating one’s heart which means to tell the truth.

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Respect

A key quality of communicating one’s heart that involves speaking gently even if you disagree.

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Calmness

A key quality of communicating one’s heart that involves controlling your voice and actions.

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Empathy

A key quality of communicating one’s heart that involves thinking about how your words affect others.

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Clarity

A key quality of communicating one’s heart that refers to expressing yourself clearly.

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I FEEL Format

A communication structure expressed as: I feel [feeling] when [description] because [explanation]. I hope [proposed improvement].

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Speech Context

The circumstances or situations in which communication takes place.

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Intrapersonal Communication

Communication that involves talking to yourself and involves meditation about yourself where you think about your life.

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Interpersonal Communication

Communication that involves talking to one or a limited number of people.

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Dyad

Communication between 22 people.

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Small Group

Communication involving at least 33 but not more than 1212 people.

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Public Communication

Communication that involves a wide group of people with very varied traits, background, interest and persuasions.

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Mass Communication

Communication through media like television, radio, or the internet to reach a large and diverse audience.

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Organization Communication

The structured process of sharing information, ideas, and meaning within an organization.

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Intercultural Communication

Refers to communication between individuals who have different culture.

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Digital Connection

The process of building, maintaining, and interacting with others using internet based tools and platforms for communication, collaboration, and relationship building.

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Netiquette

Following rules of courtesy and politeness online.

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Respect Privacy

A principle for digital connections that involves protecting your personal information and respecting the privacy of others.

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Think Before You Click

A principle that advises always reading and reviewing your message before sending or posting.