Patient-Centered Medical Home (PCMH)

Patient-Centered Medical Home (PCMH)

Primary care model that coordinates patient care to ensure patients receive needed services when and where they need them.

Goal of the PCMH

Create a centralized setting that promotes partnerships among the patient, provider, and family.

Comprehensive care

Addresses all of the patient's needs (whole-person care) using the provider and entire health care team.

Patient-centered care

Places patients and their families at the center of care, focusing on individual needs and preferences.

Coordinated care

Ensures specialty care, hospitals, home health, and community services are organized by the primary care provider using communication and health IT (EMR/EHR).

Accessible services

Provides tools such as open scheduling, extended hours, provider communication, and patient portals.

Quality and safety

Delivers evidence-based care while measuring safety, patient experiences, and satisfaction to improve outcomes.

Five core functions of the PCMH

Comprehensive care; Patient-centered care; Coordinated care; Accessible services; Quality and safety.