3.4 Creating a scope of work

Deliverables: What work is being done, and what things are being created as a result of this project? When the project is complete, what are you expected to deliver to the stakeholders? Be specific here. Will you collect data for this project? How much, or for how long?

are items or tasks you will complete before you can finish the project.

Timeline: Your timeline will be closely tied to the milestones you create for your project. The timeline is a way of mapping expectations for how long each step of the process should take. The timeline should be specific enough to help all involved decide if a project is on schedule. When will the deliverables be completed? How long do you expect the project will take to complete? If all goes as planned, how long do you expect each component of the project will take? When can we expect to reach each milestone?

include due dates for when deliverables, milestones, and/or reports are due.

Milestones: This is closely related to your timeline. What are the major milestones for progress in your project? How do you know when a given part of the project is considered complete?

are significant tasks you will confirm along your timeline to help everyone know the project is on track.

Reports: Good SOWs also set boundaries for how and when you'll give status updates to stakeholders. How will you communicate progress with stakeholders and sponsors, and how often? Will progress be reported weekly? Monthly? When milestones are completed? What information will status reports contain?

Notify everyone as you finalize deliverables and meet milestones

Performance improvement one month after training

Reports

Final list of employees who attended

Reports

estimated budget for the event

Deliverables

Confirm staff trainers

Milestones

Send event reminder email June 25

Timeline

Confirm budget

Milestones

Invite all attendees by June 1

Timeline

Hold the training event July 1

Timeline

Employee feedback after the training

Reports

goals for the employee training event

Deliverables

List of employees to invite

Deliverables

Confirm list of employees who will attend

Milestones