ORALCOMM FINALS

SPEAKER

Chooses their purpose, crafts the message accordingly, and decides how to deliver it.

SPEAKER

In other forms of communication, the speaker might not be as obvious.

MESSAGE

Is what needs to be delivered or imparted to somebody else.

MESSAGE

Is central to the process because the point of communication is to say “something.”

MESSAGE

The message sent is based on why, what, and how the speaker wants to say.

LISTENER

Receives the message.

LISTENER

If the speaker is great and has a beautiful message, if there is no listener then communication fails.

LISTENER

It is the listener who makes sense of what is being said and reacts to it.

LISTENER

Communication is an interactive process and if the speaker is the one–half then the listener is the other half.

CHANNELS

Are the means by which the message is sent, a message is sent and received via the senses.

EARS, EYES, SKIN, MOUTH, NOSE

THE 5 CHANNELS

EARS

Messages are first received through ___ .

EYES

gestures and facial expressions are received by the ___ .

RESPONSE

Is the only way the speaker knows that the message has been received.

RESPONSE

Based on the interpretation of the message by the listener.

RESPONSE

If the interpretation is positive, then the response will be positive (smiling, clapping, nodding), if negative then the response will also be negative (frown, boo, refuse, walk out/away).

FEEDBACK

Is the result of monitoring by the speaker of the listener’s response.

FEEDBACK

The listener may respond either positively or negatively, which the speaker needs to watch out for to know if the message was effectively imparted or not.

FEEDBACK

Making sure of the ___ will help with the continuation of the next message.

NOISE

Is any barrier to communication.

PHYSICAL NOISE

Actual noise such as loud music or the engine of a loud motorcycle.

PHYSIOLOGICAL NOISE

Is when the body becomes a hindrance to communication (headache, toothache).

PSYCHOLOGICAL NOISE

When one is thinking deeply about something or is suffering from an emotional condition (sadness, depression, confusion).

PHYSICAL LOCATION, PSYCHOLOGICAL SETTING

2 COMPONENTS OF COMMUNICATIVE SITUATION

PHYSICAL LOCATION

Is usually chosen for the purpose it will serve: a classroom can be used for meetings, an auditorium can be used for theater play and streets that serve as settings for rallies.

PSYCHOLOGICAL SETTING

Depends on the participants

PSYCHOLOGICAL SETTING

The classroom is for teaching, but the PTA holds its meeting there, the auditorium is for school programs but is now the stage for the drama club.

COMMUNICATION

Occurs between two people, among a group of people, or between a speaker and a group of listeners.

MISCOMMUNICATION

Can lead to a total cessation of interaction.

MISCOMMUNICATION

Brought about by the lack of awareness of the dimensions of communication, especially when influenced by culture and gender.

VERBAL / NONVERBAL

Must be used together to clearly deliver the message.

VERBAL / NONVERBAL

It is important that what is shown agrees with what is said.

VERBAL

Uses language and words chosen.

NONVERBAL

Facial expressions, gestures and bodily movement.

ORAL

Spoken communication.

ORAL

Imparts the message following the principles of delivery.

ORAL

Take care of delivering those words.

WRITTEN

Transcription of thoughts and ideas.

WRITTEN

Take care of putting down the words.

FORMAL / INFORMAL

Factors that may or may not highlight traditional and conventional communication.

FORMAL

Meticulous observation of appropriateness in dress, language and setting.

INFORMAL

Uses a more casual approach with no regard for the formalities.

INTENTIONAL / UNINTENTIONAL

Relies on the fact that messages always have a purpose.

INTENTIONAL / UNINTENTIONAL

Every message has an unintended meaning (the speaker only finds out after the listener reacts).

INTRAPERSONAL COMMUNICATION

Communication with oneself.

INTRAPERSONAL COMMUNICATION

Can be seen in situations involving talking to or writing to oneself, even thinking to oneself.

INTRAPERSONAL COMMUNICATION

The speaker and listener are one and the same, which is yourself.

INTERPERSONAL COMMUNICATION

Involves more than one person

DYADIC COMMUNICATION

Only two participants, forming the DYAD.

DYADIC COMMUNICATION

The roles of speaker and listener are not fixed, they are interchangeable.

CONVERSATION

Is informal dyadic communication.

CONVERSATION

The most common, frequent, and popular of all dyadic communication.

INTERVIEW AND DIALOGUE

Usually happens during guidance counseling, heart to heart talks.

INTERVIEW AND DIALOGUE

Interviews are almost always highly formal compared to conversation but not as in

SMALL GROUP COMMUNICATION

Requires 3–15 people to study an issue, discuss a problem, and come up with a solution or a plan.

SMALL GROUP COMMUNICATION

Everyone can both be a listener and a speaker in this setting.

SMALL GROUP COMMUNICATION

Small groups can be divided into two: study groups and task–oriented groups.

PUBLIC COMMUNICATION

One speaker addresses many listeners, collectively known as an Audience.

PUBLIC COMMUNICATION

There is no interchanging of the speaker and listener.

PUBLIC COMMUNICATION

Many ____ events are formal and the speaker and speech is well prepared for.

MASS COMMUNICATION

Any of the above human verbal interactions carried out with the aid of ____ technology.

MASS COMMUNICATION

Used to mean only radio and television.

MASS COMMUNICATION

With the advent of the internet and the worldwide web, ____ now includes social media, which allows for the use of technology by everyone.

ORGANIZATIONAL COMMUNICATION

The interaction of members along the links in an organizational structure.

FORMAL, INFORMAL

There are two variations of organizational communication.

FORMAL ORGANIZATIONAL

Uses the proper channels graphically illustrated by an organizational chart.

INFORMAL ORGANIZATIONAL

Bypasses the links, skips forward or backwards, or even goes sideways just to achieve the same goal.

INTERCULTURAL COMMUNICATION

The exchange of concepts, traditions, values and practices between and among people of different nationalities and ways of life.

INTERCULTURAL COMMUNICATION

There should be a deeper understanding and awareness of what makes various nationalities different and unique but also similar and familiar.