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Social influence
Any effect that another person or group has on our own attitudes and behaviours (influences people into a certain direction)
What are the two types of social influence
WHAT
WHAT
What are the two types of social influence
Conformity
Obedience
Conformity
Describes attitudes or behaviour change in response to an implied, rather than explicit, social norm. (implicit norm) - copying behaviours and beliefs of others
Obedience
Attitude or behaviour change in response to a direct, or explicit order
Social norm
Attitudes and behaviours that are commonly held in a particular group and exert a powerful influence over the attitudes and behaviours of group members
Who did an experiment on social norms
Sherif - autokinetic effect
Asch’s line test
Sherifs autokinetic effect experiment
light dot experiment: When put into groups people's judgements converged closer to the same point. The effects of social context on their judgment worked outside there awareness (denied that others opinions effect their choice) (visual perception effect)
The effects of conformity can also be observed without the actual presence of WHAT
The effects of conformity can also be observed without the actual presence of OTHERS
The level of uncertainty in the task WHAT the rate at which WHAT on the social norm developed
The level of uncertainty in the task INCREASED the rate at which CONVERGE on the social norm developed
When uncertain, we use WHAT: look for other information in the WHAT to form an estimated response
When uncertain we use HEURISTICS: look for other information in the ENVIRONMENT to form an estimated response
Group norm
A set of beliefs about one’s own group, as opposed to another group
WHAT or ‘WHAT’ attitudes can be different from WHAT ‘WHAT’ attitudes
INDIVIDUAL or ‘PRIVATE’ attitudes can be different from SOCIAL NORMS ‘PUBLIC’ attitudes
In sheriff's experiment, participants were WHAT and looked to others therefor the WHAT judgement and the WHAT judgements converged (they were the same)
In sheriff's experiment, participants were UNCERTAIN and looked to others therefor the GROUP judgement and the INDIVIDUAL judgements converged (they were the same)
In some cases people can go along with a social norm but hold a WHAT (group) opinion that does not match their WHAT opinion - when the context is not one which the perceiver feels WHAT about
In some cases people can go along with a social norm but hold a PUBLIC (group) opinion that does not match their PRIVATE opinion - when the context is not one which the perceiver feels UNCERTAIN about
Asch’s conformity experiment
interested in: WHAT
WHAT experiment - very obvious which WHAT was the correct one
Asch’s conformity experiment
interested in: The effects of others on judgements when the task is easy and there is a mismatch between public and private attitudes
LINE LENGTH experiment - very obvious which LINE was the correct one
Asch’s conformity experiment findings
No other people present: only WHAT% of people made errors (task was easy)
Participants conformed to the incorrect majority of confederates on WHAT% of trials
This increase in error rate could only be attributable to the WHAT of other people
WHAT% of participants conformed on at least one of the trials - establishing that even when the task is WHAT and people are WHAT about their private attitudes, they will still sometimes conform to the viewpoint of the majority
Asch’s conformity experiment findings
No other people present: only 1% of people made errors (task was easy)
Participants conformed to the incorrect majority of confederates on 37% of trials
This increase in error rate could only be attributable to the PRESENCE of other people
76% of participants conformed on at least one of the trials - establishing that even when the task is EASY and people are CERTAIN about their private attitudes, they will still sometimes conform to the viewpoint of the majority
Deutsch and Gerard suggested two sources of social influence that could account for the convergence of group norm:
WHAT
WHAT
Deutsch and Gerard suggested two sources of social influence that could account for the convergence of group norm:
Informational influence
Normative influence
maximizing group WHAT and WHAT influence and maximizing WHAT and WHAT influence increased levels of conformity
maximizing group PRESSURE and NORMATIVE influence and maximizing UNCERTAINTY and INFORMATIONAL influence increased levels of conformity
Informational influence
Conformity to a group norm that occurs as a way of gaining information (ambiguous or uncertain situation where people try to gain information)
Informational influence accounts for the conformity found in WHO’S experiment - seen as a WHAT that is useful in making judgments
Informational influence accounts for the conformity found in SHERIFS experiment - seen as a HEURISTIC that is useful in making judgments
Informational influence is a change in WHAT and WHAT attitude (WHAT)
Informational influence is a change in PUBLIC and PRIVATE attitude (CONVERSION)
Conversions (informational influence) occur when
WHAT
WHAT
WHAT
Conversions (informational influence) occur when
Uncertain of own opinion
Difficult task
Little information
Normative influence
Conformity due to the desire to gain acceptance and praise and avoid punishment and exclusion from others
Normative influence is used to explain WHOS experiment - participants knew they were WHAT and the majority were WHAT, but they still went along with the group to WHAT
Normative influence is used to explain ASCH’S experiment - participants knew they were RIGHT and the majority were WRONG, but they still went along with the group to FIT IN
Normative influence is a change in WHAT attitudes and no change in WHAT attitudes (WHAT)
Normative influence is a change in PUBLIC attitudes and no change in PRIVATE attitudes (COMPLIANCE)
Compliance (normative influence) occurs when
WHAT
WHAT
WHAT
Compliance (normative influence) occurs when
certain of own opinion
Easy task
Detailed information