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Title VII of the Civil Rights Act of 1964
It is illegal to discriminate against any applicant for hire or an employee based on their color, race, religion, national origin, sex, sexual orientation, or gender identity
The Pregnancy Discrimination Act
Amendment of Title VII that prevents discrimination on the basis of pregnancy, childbirth, or a condition related to pregnancy or childbirth
The Equal Pay Act of 1963
This law requires that men and women in the same workplace be given equal pay for equal work
Title I of the Americans with Disabilities Act of 1990 (ADA)
Law making it illegal to discriminate against a qualified applicant or employee who has a disability
The Age Discrimination in Employment Act of 1967 (ADEA)
Law that protects applicants for hire and employees over the age of 40 from being discriminated against in the workplace based on age
Ethnicity
The cultural heritage or identity of a group, based on factors such as language or country of origin
Lifestyle
A particular way of living; the way a person lives or a group of people live
Informed Consent
A formal agreement provided after receiving complete and accurate information, including alternative choices and consequences, in an understandable form
Discrimination
The act of making a difference in treatment or favor on a basis other than individual merit
Harassment
To annoy continually or chronically
Aftercare
Those appropriate and helpful acts of counseling, personal and/or written contact that come after the funeral
Business Ethics
Values related to human conduct as applied to business
Social Media
Forms of electronic communication (as websites for social networking and microblogging) through which users create online communities to share information, ideas, personal messages, and other content (as videos)
Absolutism
An action is right or wrong because a higher authority of some kind says it is
Confidentiality
To hold certain information in trust and not disclose without proper authorization or authority
Consequentialism
The morality of an action is determined solely by its outcomes or consequences
Embalming
Process of chemically treating human remains to reduce the presence and growth of microorganisms, to temporarily inhibit organic decomposition, and to restore an acceptable physical appearance
Integrity
Fidelity to moral principles
Relativism
There is no one correct moral standard for all times and all people
Restorative Art
the care of the deceased to recreate natural form and color
Transfer of Remains
The moving of the dead human body from the place of death to the funeral establishment or other designated place
Transfer Vehicle
The automobile generally used for transporting the uncasketed dead human body from the place of death to the mortuary
What are the key stages of a funeral arrangement?
Notification of death
Transfer of remains
Embalming
Arrangement Conference
First View (Preview)
Visitation
Funeral service
Funeral procession
Committal service
Post-funeral service/aftercare
Funeral Practicioner
A person properly licensed and engaged in, making funeral arrangements and supervising final disposition
What are the 5 major roles for funeral practitioners?
Caretakers of the dead
Caretakers of the living
Compassionate advisor
Administrator
Community leader
What are the responsibilities of funeral practitioners?
Make funeral arrangements as meaningful and purposeful as possible
Encourage the expression of emotions
Understand the social and legal requirements that need to be followed
Engage in community education
Invent new ways to care/meet the needs of families
Maintain a professional approach to the field/practice
Embalmer
A person, properly licensed, who disinfects, preserves, and/or restores a dead human body
What are the duties of embalming?
Create a “lasting image” of the deceased
Prevent unnecessary exposure of the deceased
Regard the deceased as sacred
Funeral Establishment
A facility used in the care and preparation for the funeral and/or final disposition of dead human bodies
What are the types of service options?
Vigil
Graveside service
Traditional funeral service
Committal service
Memorial service
Direct cremation
Immediate burial
Forwarding/receiving remains
Donation
Ethics
The branch of philosophy dealing with values relating to human conduct, with respect to the rightness and wrongness of certain actions and to the goodness and badness of the motives and ends of such actions (values of conduct)
Religion
Culturally entrenched pattern of behavior made up of: sacred beliefs, emotional feelings accompanying the beliefs, and overt conduct presumably implementing the beliefs and feelings
Secular
Shaped independently from religious beliefs
Values
Beliefs held in high esteem
Code of Ethics
A declaration or public statement of professional standards of right and wrong conduct
Utilitarianism
The morally right action produces the greatest good for the largest number of people
Deontology
The morality of an action is determined by its motives or in accordance with some rule
Virtue
Emphasizes the development of good character traits, such as courage, honesty, and compassion
Law
A set of rules and regulations created by an authority
Normative ethics
Involves formulating moral standards of conduct
Meta-ethics
Evaluates the meaning of ethical statements and the structure and reasons used at arriving at normative theories
Moral
Refers to the customs, values, and standards of practice of a group, age, or theory intended to be timeless
What are sources of personal ethics?
Culture, religion, community, family, and career
What are sources of professional ethics?
Model Code of Ethics, education and regulation, legal compliance, accountability and enforcement, ethical decision-making models
What are the types of education and ethics in the funeral service profession?
Formal academics, field training, and continuing education
What is Kohlberg’s theory of moral development?
Preconventional: morality is about rewards and punishments
Conventional: conformity to cultural expectations
Postconventional: consideration of universal moral principles
What is Gilligan’s theory of moral development?
Preconventional: practice morality for our own survival
Conventional: our morality is based on how we care for each other
Postconventional: our own self needs and decisions that we make are just as important as the decisions and needs of others
Deontology
The morality of an action is determined by its motives or in accordance with some rule
Ethical (Moral)
Conforming to accepted standards of conduct
Golden Rule
A rule of ethical conduct found in some form in most major religions usually phrased, “Do into others as you would have them do unto you.”
Philosophy
The set of values, ideas, and opinions of an individual or group
Situational Ethics
Moral principles that vary with circumstances
Virtue
Behaviors showing high moral standards
Arrangement Conference
The meeting between the funeral practitioner and the client family during which funeral arrangements are discussed, and may refer to a pre-need or at-need situations
Committal Service
The portion of the funeral conducted at the place of dispostion
First Viewing (Preview)
A private time for the family to view the deceased before public visitation begins
Funeral Director
A person properly licensed and engaged in, making funeral arrangements and supervising final disposition
Funeral Service
The rites held at the time of disposition of human remains, with the deceased present
Memorial Service
Funeral rites without the remains present
Transfer of Remains
See the moving of the dead human body from the place of death to the funeral establishment or other designated place
Vigil (Vigil/Wake Service)
A prayer or scripture service usually held at the funeral establishment the evening before the funeral
Visitation (Visiting/Calling Hours)
Time set aside for friends and relatives to pay respect for the deceased prior to the funeral service
Funeral Practicioner
A person who engages in the vocation and profession of providing facilities for the care of deceased human bodies, who helps conduct funeral services, and who, thereafter, sees to the burial or other disposition of such deceased and provides for the needs of the survivor during the period of and after the funeral