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Market
a group of consumers who have purchasing power and unsatisfied needs
market research
the gathering of information about a particular market, followed by an analysis of that information
What are the main questions answered with market research?
who buys
when do they buy
why do they buy
where do they buy
what do they buy
how do they buy
why don’t all companies do market research?
cost
complexity
strategic decisions
irrelevancy
secondary data in market research
information has already been compiled
pros and cons of secondary data in market research
pros:
less expensive
available
cons:
outdated
lack specificity
questionable validity
primary data
information that is gathered specifically for the research at hand
ways to gather primary data
online surveys
focus groups
personal interviews
observation
field trials
when to conduct market research
traditional product development has used market research at the end of the process to validate a new design or process
why entrepreneurs look for money from external sources
cash flow challenges
capital investments
lengthy product development cycles
marketing
different sources of funding available to entrepreneurs
debt financing
crowdfunding
equity financing
pros and cons of debt financing
pros:
no relinquishment of ownership required
more borrowing = greater potential return on equity
in periods of low interest rates OC is low because of low borrowing costs
cons:
regular interest payments are required
cash flow problems can intensify because of payback responsibilities
heavy use of debt can inhibit growth and development
collateral needs
pros and cons of crowdfunding
pros:
social proof and demand validation
earns loyalty and following
enables pre-selling
helps to refine ideas and get authentic feedback
cons:
higher investment in startup costs
establishes a promise with market that is a real rigid commitment
equity financing
money invested in the venture with no legal obligation for entrepreneurs to repay the principal amount or pay interest on it
examples of equity financing
public offering
venture capitalists
angel investors
pros and cons of public offerings
pros:
size of capital amount
liquidity
value
image
cons:
costs
disclosures
requirements
shareholder pressure
volatility
pros and cons of venture capitalists
pros:
access to considerable expertise
large amounts of equity
connections of the VCs can be very valuable
free reign on day-to-day operations
cons:
not very interested in startups
major role in determining strategic direction of the firm
lengthy process of evaluation to acceptance
very selective
pressure to harvest
primary differences between angels and venture capitalists
angles are interested in startups/ VCs are not
angles are very hands on
angles have high ownership percentages (co-owners)
market segmentation
dividing a market into smaller group of buyers with distinct needs, characteristics, and behaviors
why do businesses segment their markets
to identify attractive segments
to prioritizing marketing to particular groups
to better reach a specified target market
to select different marketing mixes and strategies for disparate segments
85% of new product launches fail, in part, because of segments
primary characteristics of by which entrepreneurs segment markets
Demographic
psychographic
behavioral
geographic
3 types of market segmentation
Undifferentiated segmentation
concentrated strategy
multi-segment strategy
pros and cons of undifferentiated segmentation
pros:
reach largest audience possible
widespread mainstream advertising
makes sense for widely consumed staples
single simple marketing strategy, low market research costs
cons:
not precise
can be super expensive
pros and cons of concentrated strategy
pros:
focuses marketing strategies on one market
good for small businesses with tight budgets
cons:
all eggs put into one basket
pros and cons of multi-segment strategy
pros:
potential for higher sales
canvas more of the market
cons:
higher costs to managing multiple marketing strategies
market blur
beachhead market
the initial customer segment you target with your venture
characteristics that make and attractive beachhead market
highly motivated
can pay
limited or vulnerable competition
high market consistency
strong word of mouth references
4 Ps of marketing
Product
Price
Promotion
placement
what we need to determine relative to the product
brand name
functionality
styling
quality
safety
packaging
repairs and support
warranty
accessories and services
influences to price
demand for the product/ service
value delivered to the customer
prices set by competing firms
business strategy and product placement
what we need to determine relative to the price
pricing strategy
suggested retail price
volume discounts
cash and early payment discounts
seasonal pricing
bundling
price flexibility
promotion need communication relative to the product which includes:
promotional strategy
advertising
personal selling and sales force
sales promotions
public relations and publicity
marketing communications budget
what is included in the placement of products
channels of distribution
outlet locations
sales territories
warehousing systems
actual distribution mechanism
entrepreneurial marketing
an orientation towards a marketing that employs innovativeness, creativity, selling, market immersion, networking, and flexibility
how is entrepreneurial marketing different from traditional marketing?
new ventures are smaller
have fewer resources
less widely known
buzz marketing
a method of selling a product by getting people to talk about it to other people, especially over the internet
guerilla marketing
using low-cost, unconventional means to convey or promote a product or an idea
example of buzz marketing
dollar shave club
example of guerilla marketing
goldie blox
warby parker at home try on
how did tesla break conventional marketing strategies
cars are built to order and customizable
sold directly to consumers to reduce costs
variable costs
change in direct proportion to your units of analysis (includes DL, DM, commissions, packaging, and unit transportation)
fixed costs
remain the same over a given range of volume (includes rent, salaries, advertising, insurance, write off of equipment)
contribution margin
amount of profit left after subtracting variable costs from revenue
how to find CM
CM= Sales price - VC
how to find break-even point
BE= total fixed costs / CM
pros and cons of high volume / low margins
pros:
makes it hard for others to compete
enables companies to achieve economies of scale
attract customers who are price-oriented
attract most generous venture funding
existing customer base to whom other things can be sold
high market share
can imitate disruption of newcomers with existing clients
cons:
vulnerable to cost inflation
risk never achieving necessary volume
limited adaptive response
limited competitive advantages (price)
low volume / high margins pros and cons
pros:
greater cushion against cost variance
more profits to reinvest into growth
less capital intense
can change more quickly to demand
more brand loyalty
cons:
invite competition by creating margin space
spend more on marketing
lots of cash tied to working capital
need protection to keep competition out
revenue model
a framework by which you extract from your customers some of the value you’ve created for them
types of revenue models
one-time up-front charges plus maintenance
cost plus
hourly rates
subscription/ leasing model
licenses
consumables
advertising
transaction fee
usage-based
franchising
what is the valley of death
place where most new ventures fail because they are no longer able to grow to gain business stability
why do entrepreneurs struggle to grow past a certain size
lack of management skills
can’t delegate tasks
can’t shift mindset to a managerial one
growing complexity
differences between the entrepreneurial mindset and the managerial mindset
past becomes a predictor instead of focusing on just the new ideas
best decisions are based on analysis instead of life experiences
law of large numbers vs law of small numbers
problems are an unfortunate financial turn instead of an opportunity for new business opportunity
innovator’s dilemma
old innovators strive to serve current customers with incremental innovation as opposed to investments in radical innovation
what is entrepreneurial orientation?
a company establishing themselves as constant innovators and wanting to hop onto the next trend and grow their business
Components of EO
innovativeness
risk-taking
proactiveness
how a company grows internally
new product development
improve existing product/ services
expand product lines
expand market penetration and seek new markets
global growth
innovative business practices
how a company grows externally
mergers & acquisitions
licensing and franchising
strategic alliances / joint ventures
why do many people choose a lifestyle model for their startup
high risk in high growth
many growth startups turn into back 6am to 8pm jobs
limited overhead means you turn profits more quickly
flexibility in time/location
stress is minimized
solopreneur ship becomes a jack of all trades
craigslist
industry/ competitor analysis
Ipotty
market research
peanut butter slices
tech in search of market
Wink
challenge of growth
space X/ world view
market segmentation
tesla
new venture marketing
kickstarter
financing the venture
sprig
economics of business
farmer John’s paintball battlefield
economic model analysis
casper
new venture growth
kodak/ Fuji
innovators dilemma