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Social influence
process in which an individuals attitudes, beliefs or behaviour are modified by the presence or action of others
Types of social influence
Conformity
Obedience
Minority influence
Conformity
yielding to group pressure to change our behaviour
types of conformity
normative social influence: desire to fit in
Informational social influence: desire to be correct
majority influence
when one action is favoured by majority of the group, or considered to be socially acceptable
types of conformity
internalisation: leads to permanent change in behaviour, in public and private
Compliance: temporary change in behaviour, in public not in private
Deutsch and Gerard
proposed dual-process model
NSI - compliance
ISI - internalisation
Advantages for conformity
social order and harmony
Efficiency
Adherence to moral standards
Sense of belonging
Disadvantages for conformity
suppressed individuality
Solomon Asch aim
what extent people will conform to opinion of others, even in a situation when the answer is clear
Solomon Asch conditions
123 American male undergraduates
Laboratory experiment
Were told it was a vision test
Solomon Asch procedure
Participants were shown two large white cards at a time
On one card there was a ‘standard line’ and on the other card were three ‘comparison lines’
Participants were asked which of the three lines matched the standard
One naive participant were put into a room with 6-8 confederates, naive participant was always sat last or 2nd to last
At start all participants gave correct answers
After a few round confederates unanimously provided incorrect answers
18 trials in total, confederates gave wrong answer on 12 trials
Solomon Asch results
naive participants agreed with confederates 36.8% of time
25% of participants did not conform on any trials
3 reasons participants said they conformed
distortion of perception - believed their perception was wrong and conformed
Distortion of judgement - doubted accuracy of their judgements and conformed
Distortion of action - to avoid disapproval from other group members
group size
he varied number of confederates between 1-15
2 confederates - 13.6% conformity
3 confederates - 31.8% conformity
above 3 confederate made little difference
Unanimity
wanted to know if presence of another non-conforming person would affect naive persons conformity
If one truthful confederate gave the correct answer
Conformity dropped to 5.5%
If one confederate gave completely different answer
Conformity dropped to 9%
Task difficulty
conformity increased when the task was more difficult
Strengths of Asch Solomons study
Laboratory experiment, controlled, high internal validity
Real world application
Weaknesses of Asch Solomons study
May have been demand characteristics
Task was artificial, lacked mundane realism
Lack temporal validity, conducted in 1950s
Ethical issues, deception
Lack population validity, ethnocentric and androcentric
Obedience
the result of social influence where somebody acts in response form a direct order from an authority figure
situational vs dispositional explanations
situational: looks at external reasons for behaviour (environment)
Dispositional: looks at internal reasons (personality characteristics)
Agency theory
autonomous state: behaving voluntarily and aware of consequences of actions
Agentic state: seeing themselves as agents of others and not responsible for their actions
Milgrim aim
to see how far people would go in obeying an instruction if it involved harming another person
Milgrim conditions
controlled observation
Laboratory at Yale University
40 male participants aged 20-50 from New Haven area
Were told study was on how punishment impacts learning
Experimenter wore a laboratory coat
Milgrim procedure
Drew lots to see who would be ‘teacher’ and who would be ‘learner’, participant was always teacher
Watched learner get strapped into a chair with electrodes attached to their arm in an adjoining room
Teacher delivered shocks by pressing switches on shock generator
Each time learner made a mistake, electric shock become stronger
Milgrim procedure pt2
Shocks started at 15 volts and rose by 15 until 450
At 150 volts, learner shouted to be released
At 300 volts, learner screamed and refused to carry on
At 315 volts, learner made no response
After Milgrims procedure
participant was fully debriefed
Data gathered through observations made from a one way mirror
Most sessions were recorded, photographs were taken
Milgrims results
100% went to 300 volts
5 participants stopped at 300 volts
65% went to 450 volts
14 participants were disobedient and walked out
Milgrims location
Yale university - 65%
Run-down office - 47.5%
milgrims proximity
original study - 65%
Teacher and learner same room - 40%
Touch-proximity - 30%
Instructions over phone - 20.5%
milgrims uniform
experimenter in laboratory coat - 65%
Everyday clothes - 20%
strengths of Milgrims study
Lab experiment: high internal validity (75% said they believed the shocks were real), replicable
Real world application
Limitations of Milgrims study
Orne and Holland claimed participants may have been ‘play-acting’ and did not believe the set up
demand characteristics
Ethical issues: deception
legitimacy of authority
societies are structured in hierarchical way
Legitimate social power held by an authority figure
Legitimacy is increased by visible symbols of authority eg. Uniform
Authoritarian personality
Adorno argue was more likely to obey people in authority
Dismissive of inferiors
Black and white thinking is common
Highly conventional attitudes to sex, race and gender
measured using F-scale
Adorno
studied 200 middle class Americans
Developed F-scale
Strengths of F-scale
Research support: Elm and Mlgrim found highly obedient participants scored higher on F-scale
Measurable data
Insight into personality factors
Limitations of F-scale
Methodological bias: acquiescence bias, participants agree to all statements
Political bias: measures right-wing authoritarianism, not left-wing authoritarianism
Correlation not causation
Subjectivity
Bickman et al
field experiment in NYC
3 confederates dressed in different outfits
Jacket and tie
Milkman’s outfit
Security guard’s uniform
Stood in the street and asked members of public to complete tasks
Twice as likely to obey if they were in a security guard uniform
Hofling et al
research took place in 22 US hospitals
Fake drug named ‘Astroten’ was placed in medicine cabinet
Nurse in each hospital received a phone call from an unknown doctor to administer twice maximum dosage stated on Astroten label
21 out of 22 of nurses/participants prepared to give the medication
Rank and Jacobson
argued nurses would normally either have knowledge about a drug or would have time to seek advice
replicated procedure using more realistic circumstances
Rank and Jacobson procedure
doctor required nurse to use common drug Valium at three times reccomended dose
Gave name of a real doctor
Were able to speak to other nurses before they proceeded
Rank and Jacobson results
only 2/18 nurses prepared the medication
Social support
when people feel empowered by standing up against authority together
Real world application for social support
Susan Albrecht
Teen fresh start is an eight week programme to help pregnant teens aged 14-19, resisting peer pressure to smoke
Social support provided by older mentor
People paired with buddy less likely to smoke
Limitations of social support
situational explanation can not be only explanation for social resistance
Some people disobey to conform without social support
Dispositional factor for resistance to social influence
locus of control
internal locus of control
having great control over their behaviour
More likely to take responsibility for how they behaviour
Make better leaders
External locus of control
perceive themselves as being result of luck
Believe your life and circumstances come to you
Which LoC would be less likely to conform
internal locus of control
Take accountability
Feel more certain in their choices
Research for LoC
Holland: replicated Milgrims study, people who had high internal LoC more likely to disobey then those with high external LoC
Oliner & Oliner: interviewed non-Jewish survivors of WWII, those who resisted order more likely to have high internal LoC
Minority influence
when a small group persuades others to adopt their beliefs or attitudes against majority influence
conversion
majority look at minority’s message and are gradually won over by it
behaviour features to help minority group
Flexibility
Consistent
Commitment
Flexibility research
Nemeth and Brilmayer
conducted a study where mock jury was asked to consider compensation given to a person injured in a ski accident
Each group had a confederate who was told to argue for more extreme figure
Three participants suggested their own ideas
Nemeth and Brilmayer conditions
condition 1: confederate did not budge from his original position
Condition 2: confederate was more flexible and adjusted his figure sightly towards group mean
majority opinion shifted when minority confederate was more flexible
Consistency
Consistent minority disrupts established norms and creates uncertainty
Consistency types
diachronic consistency - consistency over time
Synchronic consistency - consistency between members
consistency research
Moscovici et al
tested 172 female participants on colour perception
Participants were shown 36 blue slides of varying shades in groups of 6
4 participants and 2 confederates
asked to state the colour of each slide out loud
Moscovici et al conditions
consistent group: two confederates always said green
Inconsistent group: 2/3rd of time two confederates said green
Control group: no confederate
Moscovici et al results
Consistent group: 8.5% participants were influenced
Inconsistent group: 1.25% participants influenced
Control: 0.25% said green
Limitations of Moscovici research
Lack population validity: ethnocentric and androcentric
Limits generalisability
Research studies have shown women are more likely to conform
Moscovici did not gain fully informed consent for deceiving participants
Snowball effect
using commitment, consistency and flexibility to make people think about their own views
can lead to conversion over time