Introduction to Tourism: The Business of Hospitality and Travel CHPTER 1

A set of vocabulary flashcards based on Chapter 1, covering definitions, historical milestones, map projections, geography types, and core business perspectives in tourism.

Tourism

The temporary movement of people to destinations outside their normal places of work and residence, the activities undertaken during their stay in those destinations, and the facilities created to cater to their needs.

Visitor-Service Industry

An alternative suggested term for tourism, emphasizing that service and tourism activities go hand in hand.

Integrated Model of Tourism

A model where travelers are the focal point (heart), surrounded by tourism promoters and tourism service suppliers, all situated within an external environment.

Thomas Cook

The organizer of the first group tour in England in 1841.

SABRE

An electronic reservation system expanded by American Airlines to travel agencies following the Airline Deregulation Act of 1978.

Transportation Security Administration (TSA)

An organization created in 2001 in the United States to ensure airline passenger safety following the September 11th terrorist attacks.

Air Bed and Breakfast (AirBnB)

A tourism service launched in 2007 that signaled a wave of new services in an expanding sharing economy.

Marco Polo

An Italian merchant, explorer, and writer who traveled through Asia along the Silk Road between 1271 and 1295.

Reasons for Travel Distribution

The breakdown of travel motivations: 40% to visit friends or relatives, 37% for vacation or leisure, 20% for business or professional reasons, and 3% for other reasons.

Mercator Projection

A cylindrical map projection presented by Gerardus Mercator in 1569 that became standard for navigation because any course of constant bearing is represented as a straight segment.

Robinson Projection

A world map projection created as a compromise to readily show the entire globe at once as a flat image.

Goode's Homolosine Projection

An interrupted, equal-area composite map projection composed of 12 regions forming six lobes, providing an effective alternative to portraying global area relationships.

Physical Geography

The study of the natural features of a region.

Human (Cultural) Geography

The study of a region's cultures and peoples.

Regional Geography

The study combining both physical and human geography of a region.

Marketing Concept

An organizational philosophy centered around understanding and meeting the needs of customers.

Marketing Mix (4 Ps)

The foundational marketing elements consisting of Product, Price, Place, and Promotion.

Market Segmentation

The process allowing an organization to develop an appropriate marketing mix to effectively and efficiently meet the needs of specifically targeted visitor segments.

Management

The planning, organizing, directing, and controlling of present and future actions to accomplish organizational goals.

Accounting

The common language of business used to track revenues and expenses through internal and external reports.

Margin

The amount of a sales dollar remaining after operating expenses are deducted.

Turnover

The number of times a dollar of assets has been used to produce a dollar of sales.

Leverage

The extent to which borrowed funds are used by an organization.

Return on Investment (ROI)

A financial metric used to measure the profitability of an organization.