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Attribution
the process of explaining one's own behavior and the behavior of others
dispositional attribution
assuming that another's behavior is due to personality factors, not situational ones
situational attribution
attributing behavior to the environment
explanatory style
a person's habitual way of explaining events, typically assessed along three dimensions: internal/external, stable/unstable, and global/specific
self-serving bias
the tendency for people to take personal credit for success but blame failure on external factors
fundamental attribution error
the tendency for observers, when analyzing others' behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
actor-observer bias
the tendency to blame our actions on the situation and blame the actions of others on their personalities
locus of control
a person's tendency to perceive the control of rewards as internal to the self or external in the environment
person perception
The mental processes we use to form judgments and draw conclusions about the characteristics and motives of other people.
positive evaluation
refers to the fact that we all like to be positively evaluated, and therefore, we tend to prefer the company of people who think highly of us
shared opinions
preferring the company of someone who praised and rewarded us for our opinions.
mere exposure effect
the phenomenon that repeated exposure to novel stimuli increases liking of them
Rosenthal Effect
the result when an experimenter's preconceived idea of appropriate responding influences the treatment of participants and their behavior
societies
Groups of people who share common symbols, language, values, and norms
social identities
the socially constructed categories and subcategories of people in which we place ourselves or are placed by others
personal identities
the components of self that are primarily intrapersonal and connected to our life experiences
primary group
a small group of people who interact over a relatively long period of time on a direct and personal basis
secondary group
a group in which interaction is impersonal and temporary in nature
out-group
a social group toward which a person feels a sense of competition or opposition
reference group
a social group that serves as a point of reference in making evaluations and decisions
outgroup homogeneity bias
tendency to exaggerate similarities of members of an outgroup
cognitive dissonance
unpleasant mental experience of tension resulting from two conflicting thoughts or beliefs
social influence theory
theory that powerful social influences can produce a state of hypnosis
normative social influence
influence resulting from a person's desire to gain approval or avoid disapproval
informational social influence
influence resulting from one's willingness to accept others' opinions about reality
elaboration likelihood model
theory identifying two ways to persuade: a central route and a peripheral route
central route persuasion
occurs when interested people focus on the arguments and respond with favorable thoughts
peripheral route persuasion
occurs when people are influenced by incidental cues, such as a speaker's attractiveness
collectivist culture
culture that focuses on communal relationships with others such as family, friends, and community
individualist culture
culture in which personal accomplishments are a more important component of one's self-concept than group membership
Groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
mindguard
a member of a cohesive group whose job it is to protect the group from outside information that is inconsistent with the group's views
Group Dynamics
the ways in which individuals affect groups and the ways in which groups influence individuals
social facilitation
stronger responses on simple or well-learned tasks in the presence of others
social inhibition
a decrease in performance in front of a crowd
social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
group polarization
the enhancement of a group's prevailing inclinations through discussion within the group
Deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
bystander effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present
diffusion of responsibility
the tendency for individuals to feel diminished responsibility for their actions when they are surrounded by others who are acting the same way
social traps
a situation in which the conflicting parties, by each rationally pursuing their self-interest, become caught in mutually destructive behavior
GRIT (Graduated and Reciprocated Initiatives in Tension-Reduction)
a conflict resolution strategy developed by psychologist Charles Osgood that involves one party making small, unilateral concessions to the other side in the hopes of encouraging reciprocal actions and gradually reducing tension between them
burnout
a state of physical, emotional, and mental exhaustion created by long-term involvement in an emotionally demanding situation and accompanied by lowered performance and motivation
Equity Theory
a theory that states that people will be motivated when they perceive that they are being treated fairly
human factors research
a field of study that focuses on understanding how people interact with systems, machines, and environments to design products, processes, and interfaces that are safe, effective, and user-friendly, taking into account human capabilities and limitations
Hawthorne effect
A change in a subject's behavior caused simply by the awareness of being studied
Psychodynamic Theories
modern-day approaches that view personality with a focus on the unconscious and the importance of childhood experiences
Psychoanalytic
study of the unconscious, includes childhood and aggression issues
Psychodynamic
how behavior springs from unconscious drives and conflicts
free association (psychoanalysis)
a method of exploring the unconscious in which the person relaxes and says whatever comes to mind, no matter how trivial or embarrassing
id (Freud)
innate biological instinct and urges; self serving, irrational, and totally unconscious
Pleasure Principle (Id)
principle by which the id functions; the immediate satisfaction of needs without regard for the consequences
Superego (Freud)
the part of personality that represents internalized ideals and provides standards for judgment and for future aspirations
Ego (Freud)
the largely conscious, "executive" part of personality that mediates among the demands of the id, superego, and reality
reality principle (ego)
the governing principle of the ego, which involves considerations of social acceptability and practicality
displacement (defense mechanism)
shifts sexual or aggressive impulses toward a more acceptable or less threatening object or person, as when redirecting anger toward a safer outlet
reaction formation (defense mechanism)
switching unacceptable impulses into their opposites
sublimation (defense mechanism)
channeling threatening devices into acceptable outlets (e.g. working out)
sublet-->outlet
basic anxiety
anxiety created when a child is born into the bigger and more powerful world of older children and adults
Persona
an individual's characteristic pattern of thinking, feeling, and acting
shadow
the hidden, repressed, and unacceptable aspects of the human psyche (Carl Jung)
anima
soul, spirit, life principle
animus
hostile feeling or intent; animosity; hostility; disposition
Personal Unconscious (Jung)
material which one has repressed or forgotten from personal experiences
Collective Unconscious (Jung)
a storehouse of latent memory traces inherited from people's ancestral past
Archetypes (Jung)
emotionally charged images and thought forms that have universal meaning
projective tests
tests designed to reveal inner aspects of individuals' personalities by analysis of their responses to a standard series of ambiguous stimuli
inventory-type tests
tests used in psychology in which participants answer a standard series of questions
Rorshach Inkblot Test
the most widely used projective test, a set of 10 inkblots, designed by Hermann Rorschach; seeks to identify people's inner feelings by analyzing their interpretations of the blots
Thematic Apperception Test (TAT)
a projective test in which people express their inner feelings and interests through the stories they make up about ambiguous scenes
humanistic theories
theories that view personality with a focus on the potential for healthy personal growth
Self-actualization (Maslow)
one of the ultimate psychological needs that arises after basic physical and psychological needs are met and self-esteem is achieved; the motivation to fulfill one's potential
Incongruence
The degree of disparity between one's self-concept and one's actual experience.
Conditions of Worth (Rogers)
expectations or standards we believe others place on us
Unconditional Positive Regard (Rogers)
an attitude of total acceptance toward another person
social congnitive theory
Bandura's theory of personality that emphasizes both cognition and learning as sources of individual differences in personality
self-efficacy
one's sense of competence and effectiveness
Trait theory of personality
Personality consists of a set of traits which are characteristics that vary between people and are STABLE over the course of the lifetime. Key: NO ENVIRONMENTAL INFLUENCES. Very little personal control over personality, and personality is hereditable.
nomothetic analysis
Traits, like the big five, that are thought to be universal
idiographic analysis
traits that are unique to the individual, such as openness or curiosity
Central Traits (Allport)
major characteristics of the personality that are easy to infer
Source Traits (Cattell)
16 underlying personality traits that influence surface behavior
arousal theory (Yerkes-Dodson Law)
-motivated to do things because we seek an optimal level of arousal; we need something interesting to happen constantly
-tasks of moderate difficulty illicit the highest level of performance
opponent-process theory
explains how the brain counteracts emotional extremes with an opposing reaction
drive-reduction theory
the idea that a physiological need creates an aroused tension state (a drive) that motivates an organism to satisfy the need
instinct theory
A view that explains human behavior as motivated by automatic, involuntary, and unlearned responses.
overjustification effect
The effect of promising a reward for doing what one already likes to do. The person may now see the reward, rather than intrinsic interest, as the motivation for performing the task.
self-efficacy
one's sense of competence and effectiveness
congnitive dissonance
state of internal tension brought about by conflicting attitudes and behavior
approach-avoidance conflict
conflict occurring when a person must choose or not choose a goal that has both positive and negative aspects
multiple approach-avoidance
many options are available, but each has positives and negatives
Hypothalamus
a neural structure lying below the thalamus; directs eating, drinking, body temperature; helps govern the endocrine system via the pituitary gland, and is linked to emotion
Ventromedical hypothalamus (VMH)
a brain region that depresses hunger when activated
lateral hypothalamus (LH)
The part of the hypothalamus that produces hunger signals
lipostatic hypothesis
fat is the measured and controlled substance in the body that regulates hunger
pituitary gland
The endocrine system's most influential gland. Under the influence of the hypothalamus, the pituitary regulates growth and controls other endocrine glands.
Theories of Emotion
James Lange- physiological arousal causes emotion
Cannon Bard- physiological arousal and emotion happen at same time
Schachter Singer- use situation to cognitively interpret physiological arousal to determine emotion
James-Lange Theory
the theory that our experience of emotion is our awareness of our physiological responses to emotion-arousing stimuli
Cannon-Bard Theory
the theory that an emotion-arousing stimulus simultaneously triggers (1) physiological responses and (2) the subjective experience of emotion
two-factor theory
the Schachter-Singer theory that to experience emotion one must (1) be physically aroused and (2) cognitively label the arousal