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Benefit
An advantage customers receive from using a product
Buying motives
The reasons or benefits that cause people to make purchases to satisfy wants and needs; customer's reason for buying goods or services; why people buy
Dominant buying motive
The reason for making a purchase that has the greatest influence on a customer's buying decision
Emotional motives
Reasons for buying that involve an appeal to the customer's emotions or feelings
Empathetic
Acting according to an intellectual identification with the thoughts, feelings, values, attitudes, and/or actions of another person
Feature
A fact or characteristic of a product
Need
Something required or essential that is lacking
Patronage motives
Emotional or rational reasons for buying which cause people to choose one business over another
Rational motives
Reasons for buying that appeal to the sense of reason or judgment
Want
A desire for something that may or may not be required