What's the Motive?

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10 Terms

1
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Benefit

An advantage customers receive from using a product

2
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Buying motives

The reasons or benefits that cause people to make purchases to satisfy wants and needs; customer's reason for buying goods or services; why people buy

3
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Dominant buying motive

The reason for making a purchase that has the greatest influence on a customer's buying decision

4
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Emotional motives

Reasons for buying that involve an appeal to the customer's emotions or feelings

5
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Empathetic

Acting according to an intellectual identification with the thoughts, feelings, values, attitudes, and/or actions of another person

6
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Feature

A fact or characteristic of a product

7
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Need

Something required or essential that is lacking

8
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Patronage motives

Emotional or rational reasons for buying which cause people to choose one business over another

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Rational motives

Reasons for buying that appeal to the sense of reason or judgment

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Want

A desire for something that may or may not be required