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is the art of getting things done through people, and things get done better with the right people.
Management
5 manegerial process/function
planning
organizing
staffing
directing
controlling
can be defined as the art and science of formulating, implementing, and evaluating cross-functional decisions that enable an organization to achieve objectives.
strategic management
strategic management is used synonymously with the term ______________
“strategic planning”
strategic management involves _____, _________ approach (the “science”) to gather information and assess situations.
systematic, analytical approach
alongside the need for creativity, intuition, and adaptability ("the art") when making complex decisions that cut across different functional areas of a company to achieve its long-term goals; this requires not only formulating a strategy but also effectively implementing it and continuously evaluating its effectiveness to make necessary adjustments.
strategic management
it requires coordination and collaboration between different functions like marketing, finance, operations, and research and development to align with the overall strategy.
cross-functional decisions
this encompasses the entire strategic management process, which involves analyzing the environment (internal and external assessment), developing a strategy, putting it into action, and monitoring its results to make necessary adjustments.
formulating, implementing and evaluating
is a process that helps organizations achieve their goals by planning, implementing, and evaluating strategies
strategic management
an ongoing process that helps businesses stay ahead of competitors and adapt to changing circumstances.
strategic management
establishing the vision, mission and objectives of the organization. This include both long-term and short-term goals.
goal setting
analyzing the external and internal environments. This involves conducting a SWOT analysis to understand the company’s position
environmental scanning
4 stages of strategic management
strategic objectives and analysis
strategic formulation
strategic implementation
strategic evaluation and control
developing plans and strategies to achieve the objectives. This might include corporate-level strategy, business-level strategy, and functional-level strategy.
strategy formulation
putting the formulated strategies into action. This involves resource allocation, organizational design, and managing the chane process
strategy implementation
monitoring and assessing the effectiveness of the strategies. This includes setting performance standards, measuring actual performance, and taking corrective actions if necessary.
evaluation and control
is a continuous process that ensures an organization remains aligned with its goals, adapts to changing environments, and maintains a competitive edge.
strategic management
collects, processes, and reports financial and accounting data.
focuses on non-financial data
used by managers at all levels
includes analytical reports, dashboards, and forecasts.
management information system
provides information to managers for effective decisions
focuses on financial data
used by accountants and financial managers
includes financial statements and budget reports
accounting information system
is a plan of action or policy designed to achieve a major or overall aim.
strategy
integrates the organization with its external environment. this means that the structure of the firm must align with external conditions.
strategy
6 firm
resources
capabilities
competencies
experience
knowledge
history
7 environment
politics
economy
community
laws/regulations
culture/tradition
technology
physical
must be flexible to adapt to changes in the environment
strategy and structure
12 internal factors
human resource
financial forecasting
capital resources
vision, mission, and objectives
value system
plans and policies
organizational structure
infrastructure
innovation
marketing resources
tangible and intangible assets
corporate image and brand equity
refers to the process of identifying and defining key goals an organization wants to achieve, while simultaneously examining the internal and external environment to understand the factors that could influence the success of those goals through a comprehensive analysis
strategic objectives and analysis
includes developing a vision and mission, identfying an organization’s external opportunities and threats, determining internal strengths and weaknesses, establishing long-term objectives, generating alternative strategies, and choosing particular strategies to pursue.
strategy formulation
requires a firm to establish annual objectives, devise policies, motivate employees, and allocate resources so that formulated strategies can be executed. Known as the “action stage”.
strategy implementation
is defined as the process of determining the effectiveness of a given strategy in achieving the organizational objectives and taking corrective action wherever required.
strategy evaluation
the ability to make quick decisions when time is short, based on previous experience
intuitive decision style
making decisions in a thorough, systematic manner
analytical decision style
3 advantages of analytical style
structured and stepwise
objective
allows team participation on a level playing field
3 disadvantages of analytical style
can breakdown in the face of complex, multifaceted matters
often requires specialist knowledge
can be vary time- and resource-intensive
2 advantages of intuitive style
time and resource efficient
can tackle complex matters
3 disadvantages of intuitive style
subjective-and open to individual biases
would normally require broad experience for dependable results
may require persuasion to convince key stakeholders
4 components that describe the nature of change in the environment
stability
complexity
resource scarcity
uncertainty
a stable environment is characterized by slow change, allowing managers to respond deliberately.
a dynamic environment, on the other hand, is marked by rapid change, requiring quick reactions and flexibility
stability: the rate of change
is characterized by slow change, allowing managers to respond deliberately.
stable environment
is marked by rapid change, requiring quick reactions and flexibility
dynamic environment
refers to the multitude of elements in an organization’s environment and their interconnectedness.
high complexity makes it challenging for managers to identify, measure, and understand the variables that affect the company.
complexity: the number of environmental elements
occurs when critical resources are in short supply or high demand, making it difficult for companies to acquire what they need to operate or grow.
resource scarcity: the availability of critical resources
it arises from instability, complexity, and resource scarcity, making it challenging for managers to predicts changes in the environment
uncertainty: the predictability of environmental conditions
managers must make decisions based on assumptions rather than clear facts, and companies that adapt correctly can benefit while those that don’t may suffer.
uncertain environments
is based on the belief that organization should continually monitor internal and external events and trends so that timely changes can be made as needed.
strategic management process
is aimed at allowing organization to adapt effectively to change over the long run
strategic management process
define as anything a firm does especially well compared to a rival firm.
is a company’s unique strengths and capabilities that allow it to outperform its competitors.
competitive advantages
allows a company to produce goods or services better or more cheaply that its rivals.
it’s key component of strategic management.
competitive advantages
2 basic types of competitive advantage
cost advantage
differentiation advantage
PEST stands for
political
economic
social
technological factors
VRIO stands for
value
rarity
inimitability
organization
are the individuals who are most responsible for the success or failure of an organization.
helps an organization gather, analyze, and organize information.
strategists
differ but these differences must be considered in the formulation, implementation and evaluation of strategies.
differ in their attitudes, values, ethics, willingness to take risk.
strategists
he says, “all strategists have to be chief learning officers”.
Jay Conger
is the anchor point of any strategic plan. It outlines what an organization would like to ultimately achieve and gives purpose to the existence of the organization.
vision statement
is a short statement of reason (purpose) why an organization exists, what its overall goal is, identifying the goal of its operations: what kind of product or service it provides, its primary customers or market.
mission statement
SMART stands for
specific
measurable
achievable
relevant
time-based
can be defined as specific results that an organization seeks to achieve in pursuing its basic mission.
are essential for organizational success
objectives
focus attention on quarterly and annual performance improvements to satisfy near-term shareholder expectations.
short-term objectives
force consideration of what to do now to achieve optimal long-term performance
stands as barrier to an undue focus on short-term results
long-term objectives
are political, legal, economical, social, environmental, technological, cultural and competitive trends, events and factors that may benefit or harm an organization in future.
are beyond the control of a single organization therefore, categorize as external rather than internal.
things that are going on outside your company, in the larger market.
external oppportunities and threats
are an organization’s controllable activities that performed especially well or poorly.
things that you have some control over and can change.
the integration and standardization of processes, the elimination of inefficiencies.
internal strengths and weaknesses
may include geographic expansion, diversification, acquisition, product development, market penetration, retrenchment, divestiture, liquidation, and joint ventures.
business strategies
are the means or plans of action, master plan or policy designed to achieve a major or overall aim or longterm objectives.
strategies
set of guidelines or rules governing organizational conduct.
provide a framework for consistent and fair decision-making.
include rules, and procedures established to support efforts to achieve stated objectives
policies
Businesses using Strategic Management concepts show significant improvements in sales, profitability and productivity
financial benefits
5 non-financial benefits
Improved understanding of performance
Greater awareness of external threats
Understanding of performance reward relationships
Better problem-avoidance
Lesses resistance to change
❖ Besides helping firms avoid financial demise, strategic management offers other intangible benefits, such as an improved understanding of competitors’ strategies,
❖ increased employee productivity
❖Strategic management enhances the problem-prevention capabilities of organizations because it promotes interaction among managers at all divisional and functional levels.
non-financial benefits
12 reasons (excuses) often given for poor or no strategic planning in a firm are as follows:
➢ Poor reward structures
➢ Firefighting /gaslighting
➢ Waste of time
➢ Too expensive
➢ Laziness
➢ Content with success
➢ Fear of failure
➢ Overconfidence
➢ Prior bad experience
➢ Self-interest
➢ Fear of the unknown
➢ Honest difference of opinion
4 Pitfalls in Strategic Planning
Using SP to gain control over decisions and resources
Doing SP only for accreditation
Failure to communicate the plan to employees
Failure to involve key employees in all phases of planning
(8) Some pitfalls to watch for and avoid in strategic planning are these:
➢Doing strategic planning only to satisfy regulatory requirements.
➢Too hastily moving from mission development to strategy formulation
➢Failing to communicate the plan to employees, who continue working in the dark.
➢Top manager making many intuitive decisions in conflict with the formal plan.
➢ Top manager not actively supporting the strategic planning process.
➢Failing to use plans as a standard for measuring performance
➢Delegating planning to a planner rather than involving all managers.
➢Failing to create a collaborative climate supportive of change
deals with moral issues arising from activities performed by managers and employees of the corporation.
ethics in business and management
can be defined as principles of conduct within organizations that guide decision making and behavior.
Business ethics
are the individuals primarily responsible for ensuring that high ethical principles are espoused and practiced in an organization.
Strategists
Organization that conduct business operations across national borders are called international firms or multinational corporations.
global competition
refers to a firm investing in international operations
parent company
is the country where that business is conducted.
Host country
6 advantages of globalization
increased economic growth
cultural exchange
expanded job opportunities
greater competition
improved technology
improved access
6 disadvatages of globalization
increased income inequality
cultural homogenization
loss of jobs
environmental degradation
loss of sovereignty
unstable global markets