Module 13 Technology Careers

CIS

computer science

The study of computers and technology and how they are used.

outsourcing

Business practice of relying on outside companies to perform certain tasks in order to control costs.

offshoring

Term that describes a company’s practice of sending jobs to another country.

human resources information system

Information system that manages one or more administrative human resources functions, such as maintaining and managing employee benefits, schedules, and payroll.

Computer-aided engineering

Information system that aids in the development and testing of product designs and often includes CAD (computer-aided design).

Material Requirements Planning

Information system that monitors and controls inventory, material purchases, and other processes related to manufacturing operations.

Manufacturing Resources Planning II

Information system that is an extension of MRP that also includes product packaging and shipping, machine scheduling, financial planning, demand forecasting, tracking labor productivity, and monitoring product quality.

Salesforce automation

Information system that helps salespeople manage customer contacts, schedule customer meetings, log customer interactions, manage product information, and place customer orders.

Customer relationship managment

Information system that manages information about customers, past purchases, interests, and the day-to-day interactions, such as phone calls, email messages, web communications, and Internet messaging sessions.

Enterprise Resource Planning

Information system that integrates MRP II with the information flow across an organization to manage and coordinate the ongoing activities of the enterprise, including product planning, manufacturing and distribution, accounting and finance, sales, human resources, and customer support.

document management system

System that allows for storage and management of a company’s documents, such as word processing documents, presentations, and spreadsheets.

transaction processing system

An information system that captures and processes data from day-to-day business activities.

batch processing

Processing technique in which the computer collects data over time and processes all transactions later, as a group.

online transaction processing

Processing technique in which the computer processes each transaction as it is entered.

management information system

information system that generates accurate, timely, and organized information, so that managers and other users can make decisions, solve problems, supervise activities, and track progress.

decision support system

Information system that helps users analyze information and make decisions.

online analytical processing

A database built to optimize structured data for querying and reporting.

expert system

An information system that captures and stores the knowledge of human experts and then imitates human reasoning and decision making.

knowledge base

The combined subject knowledge and experiences of the human experts used in an expert system.

inference rules

A set of logical judgments that are applied to the knowledge base each time a user describes a situation to the expert system.

supply chain managment

Information system that manages the flow of goods and services of a business.

drone

An aircraft that operates by an onboard computer and GPS, a remote control device, and/or an app on a computer or mobile device.

portfolio

A collection that shows examples of the user’s work to demonstrate their abilities, style, and past work.