Improving Organisational Design

What is job design?

Employer’s creation and planning of a job considering the job’s aspects.

What are the aspects of job design?

• Roles and responsibilities

• Systems and methods used

• Relationships between employer and employees.

How do business objectives influence job design?

Ensures all jobs contribute to the overall business objectives.

How can an individual influence job design?

Allows managers to make changes to motivate employees and improve productivity.

What resources influence job design?

Significant changes may require support from additional labor and capital.

How does market research influence job design?

Changes are there to reflect the demands of a changing external environment.

What is job enlargement?

Increasing the number of jobs an employee is responsible for to increase the challenge of their role.

What is job enrichment?

Provides employees with more complex and challenging jobs

What is empowerment in the context of job design?

Employees have more control over their jobs

• including the ability to decide how to fulfill their duties.

What is job rotation?

Allows an employee to move from one role or duty to another regularly, enhancing variety in their work.

What is organisational design?

Ensures that an organisation is appropriately structured to meet its aims and objectives.

What is authority in delegation?

Passing decision-making power to employees lower in the hierarchy, which can empower and motivate them.

What are spans of control?

Number of subordinates who report directly to a supervisor or manager.

What are tall and flat hierarchies?

• Tall hierarchies have many layers of management

• Flat hierarchies have fewer layers.

What is delegation?

Process by which a manager passes responsibility or authority to a subordinate.

What is centralisation?

Decision-making power is held by a small number of people within a business.

What is decentralisation?

Distributes decision-making power throughout the business to staff with the appropriate skills.

What does human resource flow refer to?

Recruitment and training of employees.

What is the purpose of recruitment in HR?

Recruitment is aimed at filling gaps in employee numbers or skills as identified by the human resources plan.

How does training benefit a business?

• Improves and develops employee skills

• Increases productivity

• Supports business objectives.

What is redeployment in HR context?

Moving staff around the business according to needs and demands.

What is redundancy?

A job role no longer exists and the skills of current employees are no longer needed.