[ESP3] Unit 6: Human Resource Management

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Last updated 3:45 PM on 9/21/26
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30 Terms

1
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Human capital (Vốn nhân lực)

"employees, and all of the knowledge, skills, experience, etc. that they have, which makes them valuable to a company or economy"

2
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Coaching (Huấn luyện / Đào tạo kĩ năng)

"the job or activity of providing training for people or helping to prepare them for something"

3
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Commitment (Sự cam kết / Tinh thần tận tụy)

"willingness to give your time and energy to a job, activity, or something that you believe in"

4
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Empowerment (Sự trao quyền)

"the process of giving a group of people more freedom or rights"

5
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Fringe benefit (Phúc lợi phụ / Phụ cấp ngoài lương)

"an extra thing that is given to you by your employer in addition to your pay but is not in the form of money"

6
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Incentive (Khuyến khích / Tác nhân kích thích)

"something, especially money, that encourages a person or organization to do something"

7
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Turnover (Tỷ lệ nghỉ việc / Luân chuyển nhân sự)

"the rate at which employees leave a company and are replaced by new people"

8
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Competency (Năng lực / Tập hợp kỹ năng)

"the combination of observable and measurable knowledge, skills, abilities and personal attributes that contribute to enhanced employee performance and ultimately result in organizational success"

9
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Appraisal (Đánh giá hiệu suất / Đánh giá công việc)

"a meeting between an employee and their manager to discuss their progress, aims, and needs at work"

10
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Motivation (Động lực làm việc)

"the process that initiates, guides, and maintains goal-oriented behaviors"

11
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Market share (Thị phần)

"The portion of a market that a company controls in terms of sales, typically expressed as a percentage of the total market."

12
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Employment cost (Chi phí nhân công / Chi phí sử dụng lao động)

"The total expenses incurred by a company for employing its workforce, including salaries and benefits."

13
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Customer satisfaction (Sự hài lòng của khách hàng)

"The degree to which customers are content with a company's products or services."

14
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Business growth (Sự tăng trưởng kinh doanh)

"The expansion and development of a company's operations, often measured by increased revenue and market presence."

15
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Innovation (Đổi mới sáng tạo)

"The introduction of new ideas, products, processes, or services that lead to improvements or advancements."

16
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Financial stability (Sự ổn định tài chính)

"The condition in which a company maintains a strong financial position, characterized by consistent revenue and manageable debt."

17
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Net asset (Tài sản ròng / Vốn chủ sở hữu)

"The total value of a company's assets minus its liabilities, representing owners' equity."

18
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Product quality (Chất lượng sản phẩm)

"The level of excellence or superiority of a product, often measured by factors like durability and reliability."

19
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Employee development (Sự phát triển nhân viên)

"The process of enhancing an employee's skills, knowledge, and capabilities through training and professional growth."

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Social responsibility (Trách nhiệm xã hội)

"A company's commitment to ethical, sustainable, and responsible practices that consider the well-being of society and the environment."

21
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Job design (Thiết kế công việc)

"The process of systematically arranging tasks, duties, and responsibilities into a structured unit of work within an organization."

22
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Performance evaluation (Đánh giá hiệu quả công việc)

"The function that measures the effectiveness and efficiency of employees in performing their job roles."

23
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Recruitment (Tuyển dụng / Chiêu mộ ứng viên)

"The process of attracting and identifying qualified individuals to apply for job openings in the organization."

24
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Career management (Quản trị lộ trình nghề nghiệp)

"The practice of strategically planning and developing employees' careers for their and the organization's benefit."

25
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Hiring (Tuyển chọn và bổ nhiệm)

"The formal process of appointing selected individuals to specific job positions."

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Induction (Hội nhập / Báo danh nhân viên mới)

"A structured procedure that introduces new employees to the organization, its culture, policies, and work environment."

27
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Job analysis (Phân tích công việc)

"The systematic study of job roles and characteristics to gather comprehensive information about them."

28
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Training and development (Đào tạo và phát triển)

"The enhancement of employees' competencies through the acquisition of knowledge, skills, and attitudes for current and future job roles."

29
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Human power planning (Lập kế hoạch nguồn nhân lực)

"The process of forecasting future workforce needs and developing strategies to meet those needs."

30
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Selection (Sàng lọc và chọn lựa ứng viên)

"The careful selection of the most suitable candidates from a pool of applicants recruited during the hiring phase."